Fire Damage In Knoxville

12/3/2016 (Permalink)

Fire damage isn't just about property loss; it is also about getting people back into their homes and returning them to their normal lives.

Our Fire Damage Restoration Process

Our community had an apartment fire on the 21st. Fortunately, no one was hurt, but 23 people are now displaced and living with family (hopefully), or in shelters and hotels. To some degree, their lives are now on hold.

Fire damage in Knoxville isn't just about property loss; it is also about getting people (like those 23) back into their homes and returning them to their normal lives. SERVPRO works diligently to make that happen for every customer and neighbor. In order to speed the process along, we have three immediate objectives and six actions that we take to return a home, apartment building or any other structure to a livable state as quickly as possible.

1) Provide a safe work environment for people who enter the structure.
2) Prepare the site to begin restoration work.
3) Prevent fire and smoke damage from causing further property damage and destruction.

To accomplish these objectives, our restoration teams will accomplish the following:

Inspections - Examine the building for safety and health hazards.

Board It Up - If needed, this helps prevents vandalism, trespassing, and looting.

Dry It Out - Sprinklers and the Fire Department will leave water and possible fire suppression foam in the structure. Water and moisture levels will need to be brought down to normal levels as quickly as possible.

Establish Power - If the wiring or electrical outlets are compromised, then our technicians will set up generators to provide light and heat for the restoration work.

Clear The Air - In extreme cases, the smoke odor may be so strong that the work site is uninhabitable. To remove it, we'll use air scrubbers and thermal foggers to take care of it.

Initial Cleaning - Personal possessions such as clothing need to be cleaned immediately if possible. This is so displaced residents can have as much of their normal life with them as they are living in temporary housing. We maintain special washers designed to clean soot and smoke residue. We also provide this service for bed linens, carpets, and some furniture.

Restoration cost is a major concern for people displaced by a fire. For many family members, it is a distant second to getting back into their home. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville understands this desire and works with each client to return them to their normal life as soon as we can. If you need our help, call us today at (865) 862-8907.