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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Mold Removal In Your Knoxville Home

3/7/2019 (Permalink)

Why SERVPRO Mold Removal In Your Knoxville Home Mold can infest a home before anyone living there sees the first black spot.

Mold Removal

Mold can infest a home before anyone living there sees the first black spot in the bathroom or smells that telltale musty which accompanies many, but not all, types of mold spores. When mold growth spreads across multiple rooms, the cost can run into thousands of dollars for a homeowner.

To achieve mold removal in a Knoxville home, SERVPRO inspects the structural and personal property to determine if it is possible to clean items on-site and remove the mold; if they must be removed to be cleaned at our facility, or must be thrown out. Cleaning on site begins with vacuuming every surface using specially made HEPA filters. They are designed to capture mold and can trap even a single spore. After vacuuming, our technicians wipe down surfaces using dry and wet cloths.

After we complete cleaning in an affected room, we allow time for spores in the air to settle. Using test meters, we check for surface mold levels. If they exceed standards laid out by the EPA or the IICRC, we repeat cleaning as necessary. When we finish the last procedure, technicians carefully bag all filters and cloths used. They dispose of them according to federal and Tennessee state regulations.

If the property can be cleaned, but not in the home, we remove it to our facility. There, we have access to more chemical agents and cleaning methods to include immersion cleaning for smaller items. If required, our office also contracts out larger items to commercial cleaners.

We cannot clean personal and structural property if mold has penetrated the surface. To prevent accidental contamination, we bag or wrap everything possible. Building material, such as drywall, is broken down into manageable sections so it can be disposed of easily. Depending on the amount, we take the infested property to a licensed disposal site or bring in a dumpster and have it removed when it is filled, or we finish the job.

Clearing out mold from your home can be a difficult process; requiring special equipment and training. SERVPRO of Rocky Hill / Sequoyah Hills /South Knoxville has decades of experience in handling mold and other hazardous material. If you need our services, call today at (865) 862-8907. We are here to help.

For more about the city of Knoxville, Tennessee visit http://www.knoxvilletn.gov/.

We Are Here To Help After Your Commercial Property In Knoxville Experiences A Water Damage Disaster

2/25/2019 (Permalink)

Commercial We Are Here To Help After Your Commercial Property In Knoxville Experiences A Water Damage Disaster Call us 24 hours a day year-round at (865) 862-8907 to schedule a timely assessment.

Win The Race For FASTER Commercial Water Removal In Knoxville

When your Knoxville business faces a water loss toss aside the quaint idea that “slow and steady” is the preferred approach. No matter how excess water intruded into your commercial property, you have no time to lose when responding. Moisture soaked into structural components or inches or feet of water threatening equipment, documents, and inventory are catastrophes necessitating immediate action. Your best bet is to line up our expert water abatement team.

Finding faster water removal in Knoxville is as straightforward as contacting our office. We invest in the highest efficiency commercial pumps and water extractors available, capable of moving even hundreds of gallons of water out of your business property rapidly and completely. Premium water removal equipment is only as good as its operators. Our company has built a skilled workforce of IICRC technicians trained and experienced in substantial water loss remediation. Your business benefits from our proactive approach.

Water that lingers in a commercial space for more than 24 to 48 hours exposes your business to a heightened risk of mold damage. SERVPRO focus on the fastest route to water removal, arriving at your retail store, warehouse, hotel, restaurant, or other property with an experienced crew and fully stocked service vehicles. Our signature green trucks hold high-capacity submersible pumps, wanded and heated water extractors, and effective cleaners, tools, and EPA-registered disinfectants. If needed our equipment can operate using onboard generators or gas motors, so we do not need to wait for electricity temporarily disconnected to be reconnected. We also carry air movers, heaters, and dehumidifiers on the trucks to move seamlessly from water removal to applied structural drying.

Expect us to promote faster water removal for your commercial building using all resources at our disposal. If your business water loss is more extensive than average, we access our nationwide network of affiliated SERVPRO professionals to increase our capacity. More personnel and a more extensive inventory of water extraction and drying equipment ensure your property returns to preloss condition with skill, thoroughness, and all deliberate speed.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is Faster to Any Size Disaster, solving your commercial water removal challenges quickly and professionally. Call us 24 hours a day year-round at (865) 862-8907 to schedule a timely assessment.

Click here for more about Knoxville.

How a Fireplace can Cause Your Rocky Hill Home to Go Up in Flames

2/18/2019 (Permalink)

Fire Damage How a Fireplace can Cause Your Rocky Hill Home to Go Up in Flames Be sure and have your fireplace inspected regularly to prevent fires.

Leaving a Fireplace Unattended Can Cause Fire Damage in Your Rocky Hill Home

As the winter months set in, some may be inclined to use a fireplace inside of their home to make their sitting rooms toasty. However, it could cause fire damage should the flames be left unattended. Keeping a fire going inside of your home requires a watchful eye and a careful hand. It is important not to over-feed the fire, or else the flames could rebel against you and build too high. Unfortunately, that is what happened inside of your home. However, it is comforting to know when accidents do happen, that there is always help close at hand.  

When fire damage does happen inside of your Rocky Hill home, it is essential to reach out for help as soon as possible. While you extinguished the fire quickly enough, the blaze had reached up beyond the mantel and left behind soot stains on the shelf above it. The damage in your living room may be considered relatively small; however, it is an eyesore when plastered against the light colored paint. Calling for professional help as soon as possible maximizes the chances of removing the soot stains successfully.  

When you reach out to SERVPRO, we always travel to your home as swiftly as possible while also bringing advanced technology with us designed to tackle the specific damages inside of your home. Our IICRC-certified technicians can investigate the fire damage inside of your living room and then determine the best solution to remove it. SERVPRO can use a lubricating cleaning solution that pulls the grime away from the wall and allows it to be wiped away with a cloth. Our technicians always choose a method of remediation that is appropriate for the material that is damaged.  

After some scrubbing and repeated cleaning with our solution, SERVPRO can address any other problems the fire may have caused. Sometimes, a fire can leave behind a foul odor that we can address with devices such as thermal foggers or hydroxyl generators. Once the damages are all taken care of, SERVPRO can leave your home as it was before the fire stained your wall.  

If experience causes minor damages in your home, never wait to get help. Get in contact with SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville by dialing (865) 862-8907. No matter the time or place, we can help you.

Read more about Rocky Hill here.

When Your Bearden Home Experiences A Water Damage Disaster, Call The Experts At SERVPRO Immediately!

2/7/2019 (Permalink)

Water Damage When Your Bearden Home Experiences A Water Damage Disaster, Call The Experts At SERVPRO Immediately! Reach out to us at (865) 862-8907 right away so we can help you avoid additional damage.

Water Damage Remediation For Your Bearden Home

Bathrooms can flood in Bearden homes, especially since there are several plumbing fixtures in them which can be the source of water spilling onto your floor. If you can’t prevent a flood in your bathroom, understanding the potential damage to your house, including the ceiling under your bathroom, is essential.

The first thing to do when you have water damage in your Bearden bathroom is to stop the source of the flooding. The problem worsens if you focus on just sopping up the water on the floor. If possible, close the overflowing fixture's water supply valves, or close the main water valve for your home. Then you can call the professional remediation specialists at SERVPRO to help you clean up the mess and repair the damage.

There are different areas and materials that SERVPRO technicians need to check when they arrive at your home. Moisture meters are used to find any hidden moisture. Drywall can become wet but not need replacing if it is caught soon enough. If the drywall is too saturated and starts to crack or fall, you could also have mold growth. In this case, our experts need to replace the damaged drywall and patch the hole in the ceiling.

Even if your ceiling didn’t get severely damaged, water most likely soaked a portion of the subfloor if the ceiling was wet. You might not see the damage, but it can pose a serious problem, which is why we also check the subflooring after water damage like this. If the floor joists weaken and warp from the water, or mold grows, the floor can fail and fall into the room below. Therefore, we take time to repair and dry out the subflooring to ensure your home is safe.

Of course, the best way to deal with water damage in your bathroom is to prevent any future accidents. Make sure you do some simple maintenance like clearing your overflow drains in the bathtub and sink, as they can clog up with debris over time.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can make it to your home in Lyons View, South Knoxville, or Rocky Hill quickly when you need help restoring damage after a water emergency. Reach out to us at (865) 862-8907 right away so we can help you avoid additional damage.

Click here for more about Bearden.

The Mold Damage Mystery in Knoxville Revealed

1/30/2019 (Permalink)

Mold Remediation The Mold Damage Mystery in Knoxville Revealed Mold can appear suddenly and spread quickly throughout your home. Call our certified SERVPRO team to root out the cause and remediate any damage.

Fast and Efficient Mold Remediation for Knoxville Homes

Microbial growth in your Knoxville home can pose significant threats to both the structural integrity of the property and potential health risks for those that occupy the house. We strive to provide immediate assistance to any emergency that affects your home by offering 24/7 support for our communities. Our experienced applied microbial remediation technicians can arrive shortly after you call to assess the damage, set up containment, and remove the existing mold quickly from the damaged areas of your home.

While many homeowners might not consider mold damage in Knoxville to be something that requires quicker or faster service than other disasters, it can damage their home substantially to allow it to grow and spread without incident. Our SERVPRO professionals have effective containment strategies that can prevent the spread of mold spores and the movement of the active organism beyond the affected area. Our goal is to provide efficient service to prevent things from getting worse.

From the moment that our technicians arrive at your home, we begin our assessment of the damage that has already occurred. We can quickly get an idea of the affected surfaces and what must occur to remove the damage and to restore your home entirely after the organism gets eliminated. While you cannot ever rid a home of mold spores entirely, as they are naturally occurring, we can work quickly to remove the active colonization from your home to return it to being a safe place for the occupants of the property.

Removal of the organism can happen in many different ways depending on the severity of the damage and the material that the colony is using. Soda blasting and sanding are among the chief approaches, but if the damage has become too severe to preserve the material reasonably, it is more cost-effective and efficient to remove it entirely and reconstruct these areas later.

Mold can cause serious effects for the property and the family living in it. Give our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville remediation specialists a call today at (865) 862-8907.

Click here for more about Knoxville.

SERVPRO Will Be Your Lifesaver After A Rocky Hill Flood

1/17/2019 (Permalink)

Storm Damage SERVPRO Will Be Your Lifesaver After A Rocky Hill Flood After a flood SERVPRO will take away the stress during the restoration process of your home.

Contents Pack Out A Viable Option During Flood Damage In Rocky Hill

Regardless of the cause of the significant water incursion during a Rocky Hill flooding scenario, any furnishings and personal property inches to feet deep in the deep fare better if removed to a secure place. Preparing an accurate inventory and entrusting soaked papers, clothing, toys, and the rest to trained and experienced restoration technicians is a wise course. Our full-service restoration company has your needs for contents recovery covered.

Flood damage in Rocky Hill has many layers to evaluate and compensate. Our crews are ready immediately to work removing water and other debris from the structure, but we also have highly-qualified employees at our production facility awaiting the challenge of sorting and saving the contents of your home. Essential records, housewares, and the practical necessities of day to day life can be restored to function and appearance, saving both time and money as the household returns to normal.

Irreplaceable objects, and the memories they hold, also respond well to the ministrations of the SERVPRO technicians. We use innovative techniques such as freezing drying technology to bring papers, books, and pictures back to life. Smaller chambers created within the production space permit a focused and controlled cleaning and drying space for furnishings. Clothing, window coverings, and linens washed or dry cleaned make everything feel more like home when returned.

The careful records SERVPRO keeps prior, during, and after a pack out ensure that none of your items go missing. The Contents Claim Inventory Service (CCIS) we use is second to none in safeguarding an accurate inventory of your possessions. We use digital photography, paper lists, or bar-coding technology to keep track of everything you commit to our care.

As we review and process the flood-damaged items, SERVPRO creates documentation for your insurance claims. We help our customers in many ways during flood restoration, but taking on the burden of corresponding and consulting with your carrier is a great weight off your shoulders as you work hard to return your home to a preloss condition.

Engaging SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville streamlines the many tasks needed to restore a flood-damaged home to “Like it never even happened.” Contact us at (865) 862-8907 year round, 24 hours a day.

Check out the Rocky Hill Ball Fields click here for more information.

Knoxville Residents Can Rely on SERVPRO During Difficult Times Regarding Traumatic Cleanups

1/7/2019 (Permalink)

Commercial Knoxville Residents Can Rely on SERVPRO During Difficult Times Regarding Traumatic Cleanups SERVPRO Reduces Stress for Commercial Customers Following a Crime Scene Cleanup in Knoxville

Handling Different Challenges of Commercial Trauma Scene Cleanup in Knoxville

Trauma scenes present many challenges because of the presence of fluids and tissue, which might contain dangerous pathogens. Unlike other situations where cleaning can start soon after the incident, cleanup in a trauma scene involving a crime can only happen after police gather evidence and coroners remove the body, if present, creating a chance for soils to set. We offer professional cleanup services in Knoxville that put your mind at ease and restore the property to preloss condition. We are trained to be empathetic and thoughtful because of the difficulties involved in these types of incidents.
 
Each case of commercial trauma scene cleanup in Knoxville is different, therefore, clean up may require different approaches. In cases involving violence, blood and other body fluids or tissue are common. Other cases involve unattended death whereby a person dies due to illness, drugs or emergency and is discovered days later. In such cases, cleaning revolves around odor and insect removal. Our SERVPRO technicians are IICRC certified and therefore skilled enough to handle any situation.
 
Cleaning a trauma scene requires neutralization of any contaminants, removal of wastes soiling the area, as well as stain removal. Blood contains lots of protein making bloodstains hard to remove, especially if it soaks into an absorbent material such as beddings, fabrics, or carpeting. Our SERVPRO technicians spray EPA-registered disinfectants immediately after arriving at a site. We also use various OSHA approved professional cleaning agents to remove soiling and stains. Some crime scene cleanups simply involve the removal of traces of tear gas or fingerprinting powders.
 
Odors are common at trauma sites originating naturally from the materials soiling the area or the decomposition process. Since the soils may penetrate beyond the surface of affected materials, the odors may not go away even after cleaning. Our SERVPRO technicians use different approaches to deodorize the area removing the bad odor "Like it never even happened." Wet fogging using ULV, Ultra Low Volume, foggers releases very tiny deodorant particles that reach deep into materials to neutralize odor particles. We can also use direct spraying and injection to deodorize affected areas. Wetness can also lead to odors, so we dry the cleaned areas using air movers and dehumidifiers.
 
Cleaning trauma scenes is more than a physical task because of the emotions triggered by the incident. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to help. You can reach us at (865) 862-8907 any time.

Click here for more about your local police department.

The 3 Attributes Our Flood Damage Specialists Have That Will Restore Your Knoxville Home

12/26/2018 (Permalink)

Storm Damage The 3 Attributes Our Flood Damage Specialists Have That Will Restore Your Knoxville Home SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to help for all flood damage calls we receive.

How SERVPRO's Superior Staffing Helps With Knoxville Flood Damage Mitigation And Restoration

Many Knoxville flood damage cleanup and restoration services fail to provide for their customers are through inadequate human resources. SERVPRO has a large pool of technicians who live right here in Knoxville and in surrounding communities, and if we ever need more people, we can pull them in from other franchise locations around the state. By having a constant and abundant supply of certified damage restoration professionals, we can provide you with these essential benefits over less well-manned services in the area.

Multitasking
Many of the worst cases of flood damage in Knoxville are best handled by starting multiple simultaneous processes. Our damage mitigation work is often time-dependent, and by getting multiple individuals, teams, and treatment strategies into your home, we can prevent as much damage as possible by taking on a broader array of issues before critical time landmarks approach. During the average flood damage restoration, you may see SERVPRO technicians extracting water, drying out rooms with air movers, and performing extensive and constant evaluations on the home to ensure that their work is as efficient as possible.

Flexibility
Many floods are not limited to just one home and may impact entire neighborhoods at one time. We excel in these situations because we can respond to multiple situations at once without sacrificing the quality of care we provide on an individual level to each caller. No matter how dangerous the situation may seem, a call to us can only result in help for your home.

Available Representatives
Our phones operate on a 24/7 basis, and when you call us, you get a live person based locally in our office. When you are facing an emergency, you need someone calm and collected who can get help quickly, and our representatives are always available to do that. Moreover, later in the restoration process, we are also always available to help you with insurance inquiries and other matters.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to help for all flood damage calls we receive. Call us at (865) 862-8907.

Click here for more about Knoxville.

You Need Our Team To Restore Your Rocky Hill Home After A Flood!

12/11/2018 (Permalink)

Why SERVPRO You Need Our Team To Restore Your Rocky Hill Home After A Flood! Quick removal is key to restoring homes after a flood.

Why You Need SERVPRO For Flood Damage Restoration In Rocky Hill

Rocky Hill and other Tennessee towns are already dealing with Autumn storms. Usually, the results are a soggy yard, and maybe a tree limb or two knocked down by the wind. Even when flooding happens, it often recedes quickly.

So why SERVPRO for flood damage in Rocky Hill? Unlike water from a faulty dishwasher, flood water contains soil and other contaminants, so only pumping out the water and setting up a few fans to dry the inside is not enough. Cleaning up after a flood requires a professional restoration service, with the equipment and experience in returning area homes to their original, pre-flood condition.

Before it is safe to begin cleaning operations, our technicians deal with the immediate contamination threat. They spray the surface of any standing water and items that came into contact with the flood water with an anti-bacterial chemical. The cleaning agent quickly reduces the health threat to anyone who enters the home.

SERVPRO technicians then use pumps and extraction wands to draw the flood water out of the home. Since it is contaminated, our crews send the water directly into the nearest sewer access. If the system is still overwhelmed by the flood, technicians pump it into a tank truck and send it to a water treatment once they finish.

Since there is no way to guarantee that a carpet covered by a flood is safe to use again, we do not waste resources attempting to restore it. After removing the water, technicians pull up and dispose of all carpets and carpet pads exposed to the flood water. They then spray the exposed floor with a cleaner and use fans and air movers to dry the surface.

If our experts can remove the water quickly enough, cleaning exposed furniture is a much simpler task. If the water did not cause the finish to degrade or the wood to split or crack, our crews could use a cleaner with an anti-bacterial agent added to remove soil and other contaminants.

Quick removal is key to restoring homes after a flood. At SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, we know that even a small amount of flood water can cause hundreds or even thousands of dollars in damage. If you have or had water in your home recently, call us today at (865) 862-8907 for an inspection. We are here for you.

Click here for more about Rocky Hill.

How Flash Floods Impact Your Rocky Hill Home

12/3/2018 (Permalink)

Storm Damage How Flash Floods Impact Your Rocky Hill Home Flash floods can happen anytime, anywhere. Call SERVPRO when a storm causes water damage to your home.

Picking up the Pieces after Flood Damage in Rocky Hills

Flash Flooding can occur with very little to no prior warning and cause untold damage. As little as two feet of rushing water can overturn an SUV, so it is vital you attend to your safety as a priority. Avoiding flood water is equally important to prevent illness. Many floods carry with them animal carcasses, herbicides, pesticides, and other potentially harmful pathogens. In the case of road overflows, raw sewage can also be present. In the US alone, floods have cost billions of dollars in restoration to commercial properties and private residences.

We have visited hundreds of homes suffering from flood damage in Rocky Hill. Our experience has taught us to listen to the concerns of our residents and keep them informed every step of the way. We have also learned how to answer big questions like how to restore electricity to your property, where to send severely damaged contents and whether or not relocation is necessary while work is ongoing.

SERVPRO is a licensed restoration service that uses IICRC certified technicians. We can perform emergency boards up to your property to seal it from further water damages as well as inspect the property for potential hazards like loose electrical equipment. Usually, in these types of services, the standing water level is above two inches high. To tackle high levels like this, you need to use submersible gas pumps that help to whisk excess water into open sewer points.

As well as access to gas-powered pumps, SERVPRO can use truck-mounted water extractors. Each unit is capable of removing hundreds of gallons of water without needing to be emptied first. By using a heating element in combination with industrial vacuum power, these units dry the affected area during water removal. With large amounts of water removed we can move in portable extractors to help dry carpets or fabrics in the affected area.

As we stated earlier, flood water can often become contaminated with waste substances. SERVPRO can not only clean your home but also deploy industrial foggers to deodorize it. Equipment like this uses desiccant chemicals to help neutralize odor particles and make the damage "Like it never even happened."

Restoration after widespread damages can be stressful, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville (865) 862-8907 for assistance.

Click here for information on Rocky Hill baseball and softball fields.

Rocky Hill Office Suite Managers Welcome SERVPRO for Flood Loss Mitigation

11/26/2018 (Permalink)

Commercial Rocky Hill Office Suite Managers Welcome SERVPRO for Flood Loss Mitigation SERVPRO Provides Industry-Leading Equipment for Flood Loss Mitigation to Help Rocky Hill Area Businesses

Destroying Odors with a Hydroxyl Generator after Flood Damage in Rocky Hill

Mother nature can throw a curveball at us anytime. Just imagine a rainstorm or hurricane can hit at any time. The massive flood of water can be very frightening. Your first instinct would be to focus on escaping the aftermath. Once you and your employees can evacuate safely, your next step would emphasize on restoring your business to its preloss condition. First things first. Call your insurance company to see how much they can help you with the damage. With some luck, you may also have business interruption insurance. The next step is to call in the water restoration expert from SERVPRO to help you get rid of the remaining water and to restore your offices and salvage your capital investments.
 
Flood damage in an office suite in Rocky Hill can be very devastating. The longer the water is left in your establishment, the more damage that it can result. Even if the water is all gone and dried up, you still have to deal with the odor-causing particles that originated from the black floodwater debris and saturated furnishings. There are technologies such as the hydroxyl generator that can help fight off these odor-causing residuals. The hydroxyl generator can release hydroxyl radicals into the air. These radicals are diatomic molecules that have a short half-life span of fewer than two seconds. This highly reactive radical can be attached to the malodorous particles and destroy or neutralized them. Our IICRC certified technicians can place this equipment to expedite the odor control without harming furnishings or electronics such as computers and printers.
 
SERVPRO water restoration experts often utilize equipment such as the hydroxyl generator to combat odor that is left behind by the flood. Once the SERVPRO water remediation specialists have extracted all the water from your establishment, clear the air of odors, and restore your office furnishings and documents, they can walk you through the establishment to ensure that you are satisfied with the results. This documented validation can help with your insurance claim.

If you are determined to get your suites back on track after a flood loss, then give SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville a call at (865) 862-8907.

Real Estate in TN area here

When Mold Damage has you Singing the Blues Instead of Rocky Top in Your Knoxville Home

11/15/2018 (Permalink)

Why SERVPRO When Mold Damage has you Singing the Blues Instead of Rocky Top in Your Knoxville Home SERVPRO is the trusted choice to remediate mold damage from your home.

Why SERVPRO Is the Name to Trust For Mold Damage Remediation In Knoxville

Some companies in Knoxville that address mold damage issues make promises of a mold free result that ignores the fact that mold spores are always present in the environment. Others play on the fears many consumers have of the health effects of mold growth despite the lack of a proven connection between mold and illness in all cases. Finding a company that has a proven track record of mold remediation success without the hype is so essential. 

Abating mold damage in Knoxville requires adherence to the Environmental Protection Agency (EPA) protocols developed for schools and commercial buildings. Vigilance in moisture management is critical, and the only way a homeowner can ensure that mold will not again become a problem. This balanced approach is why working with our experienced mold remediation crews guarantees the best outcomes. 

Why SERVPRO mold remediation offers such compelling results is clear. Our Applied Microbial Remediation Technicians (AMRT) complete a rigorous course of IICRC classes that prepare them to complete mold remediation quickly and efficiently. We invest not only in the industry best practices training of our employees but also in cutting-edge equipment and products that help us contain and remove mold damage. 

SERVPRO protects the safety of you and your family during mold remediation by taking deliberate steps to contain the mold damage during removal procedures. Physical barriers and air scrubbing equipment prevent the spread of moldy debris during the remediation process. Our technicians wear personal protective equipment not only for their safety but also to ensure that hazardous particles are not tracked inadvertently throughout your house during the remediation. 

Why SERVPRO is the obvious choice for mold remediation is the professionalism we bring to the difficult tasks involved in abatement. Although we believe it is crucial to contain and remove mold we also avoid using scare tactics or unsubstantiated claims when consulting with homeowners. 

The single most important step a homeowner completes to minimize the risk of mold reinfestation is to locate and eliminate moisture sources that activate the mold spores and feeds their growth. SERVPRO works closely with customers to achieve this goal as it the most reliable way to avoid future mold issues. 

Why choose SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for mold remediation? Our certified technicians and investment in appropriate equipment ensure a favorable result. Call us at (865) 862-8907 to schedule a mold damage evaluation.  

University of Tennessee football fan?  Click here to read the history of Neyland Stadium.

How SERVPRO Can Help You Come Back From Smoke Damage in Your Bearden Home

11/9/2018 (Permalink)

Fire Damage  How SERVPRO Can Help You Come Back From Smoke Damage in Your Bearden Home Our priority is to take care of your home and restore the smoke damage "Like it never even happened."

Bearden's Fire Damage Restoration Team Talks About Problems Associated With Smoke

If a fire ever starts inside your Bearden residence, both the heat and smoke created by it can cause you problems. Flames can burn your contents and cause fire damage to your building materials. Smoke can also cause many issues throughout your home as it floats through the building. The effects of smoke can easily be seen after something burns in the form of charred objects or discolored surfaces. During most fire damage restoration projects, dealing with smoke-related issues is a large part of the process.

Shortly after the burn takes place, the effects of smoke can be seen on your walls, ceilings, and other surfaces. During any fire damage project in Bearden, our SERVPRO team inspects your entire home looking for stains or discoloration due to smoke. As soon as we receive your call, we send our emergency response team out to inspect your home and to write up an initial estimate for you and your insurance company. During the first estimate, we walk around your property and determine what we think will need to be replaced and what we think we can repair with cleaning or refinishing techniques.

Smoke consists of substances that did not fully combust or turn into gas with the application of heat. Since fires burn different fuels at a variety of different temperatures the composition of the partially combusted particles varies. Fires that burn fast, hot and have plenty of oxygen put out a dry smoke that is the easiest to clean and can be wiped off of most surfaces. Blazes that burn slowly at lower temperatures and are oxygen starved release wet smoke that can adhere well to surfaces and be extremely difficult to clean.

Locally Owned Company with National Resources

Smoke can also penetrate deep into porous materials causing them to produce foul, burnt aromas. Sometimes the smell of smoke and burnt substances can linger in the building after all charred items get removed, and soot residues are cleaned. In these cases, deodorization techniques such as ULV fogging or using an ozone machine get utilized. If you ever suffer a structure fire on your property, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 24 hours a day.

For more on Bearden, click here



The Benefits Of Our Commercial Cleaning Services In Knoxville

10/29/2018 (Permalink)

Commercial The Benefits Of Our Commercial Cleaning Services In Knoxville Professional commercial cleaning is needed for Knoxville businesses.

Commercial Cleaning Services For Knoxville Start-Ups

Many Knoxville residents are taking advantage of the growing economy, and opening businesses. These start-ups in our area cover everything from new garages to light industry, returning needed manufacturing jobs to our area. The hours are long, and every dollar counts.

Professional commercial cleaning is still needed for Knoxville businesses though. SERVPRO cleaning teams can perform multiple services on a flexible schedule. They tailor everything to meet both the business needs and its budget. It is far cheaper to have a professional service come in once or twice a week to perform tasks that do not need a paid, 40-hour a week work crew.

In a garage or a light manufacturing plant, our routine cleaning services usually stay in customer service areas, bathrooms, and breakrooms. They include vacuuming or cleaning carpets, mopping and waxing floors. Maintaining clean floors is also a safety issue for most businesses, but many owners do not bring in an experienced work crew. Instead, they try to do the job themselves on the weekend.

SERVPRO can schedule a cleaning crew to meet every schedule. Our teams can arrive on a Saturday evening at 6 pm to clean up a kitchen, so it’s ready for the next week, or show up at 5 am on a Monday to steam clean a carpet before everyone else comes in to start the day.

Our crews are there for emergencies as well. Spills happen in any business, but if oil spills across a service bay or an entire work area, it is not enough to mop it up. Until we remove every trace of the hazardous material, it is not safe for employees and the business may have to partially, or completely, shut down. Our chemical inventory contains industrial grade degreasing agents and other cleaners not available to retail stores. Technicians trained to use them per state and federal regulations to protect the environment while removing the spill and helping companies reopen.

That is our goal at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. To help local businesses maintain a clean welcoming environment and help them reopen for business as quickly as possible when disaster strikes. If you need us, call (865) 862-8907 today.

Click here for more about Knoxville.

Team SERVPRO Offers Ways to Avoid Secondary Damages After a Knoxville Storm

10/27/2018 (Permalink)

Storm Damage Team SERVPRO Offers Ways to Avoid Secondary Damages After a Knoxville Storm Flooding after a storm can send a great deal of water into your home literally in minutes. Call SERVPRO for water removal services right away.

Removing and Cleaning Flood Damage in Knoxville Homes

Knoxville residents have much experience in riding out storms and preparing for floods when the Tennessee River swells out of its banks. Usually, the flooding covers the streets and parks, with only a few homes in low areas taking the worst of it. Now and then, a Fall storm can drop an incredible amount of water in just a few hours.
 
SERVPRO approaches Knoxville flood damage with an aggressive cleanup method. Our office is ready to respond 24/7 whenever a customer needs us, but we also can help every house, duplex, and apartment building owner prepare their property for the next major storm.
 
When it comes to clean up, our first task is to get any standing water out of the home. Once our restoration team arrives, they can begin work within minutes. The first device we use is a commercial grade water pump. Depending on the size of the home and the amount of water present, our technicians can remove it in one or two days.
 
Since this is outside floodwater, our restoration crew does have to take additional precautions, however. Floodwater contains soil and many other contaminants, so before starting with the water pump, they spray the surface of the water and nearby property with an anti-bacterial agent to reduce the risk to ourselves and the property owners.
 
After finishing with the pumps, SERVPRO team members remove and dispose of any carpets that were underwater. Since we cannot guarantee 100% that the carpet is safe after cleaning; we recommend replacement. After removing the carpets and carpet pads, technicians scrape away any debris and then spray the entire floor with an anti-bacterial cleaner. Our teams can then lay down and stretch a new carpet in place if the owner chooses us for that.
 
If there are wood floors, technicians use extraction wands to draw water from between floorboards and then clean them with another anti-bacterial agent. If the water covered the floor for too many hours, it might have softened the finish on the wood. If this happens, our teams can quickly remove the finish and begin drying the floorboards with air movers to force warm, dry air over the surface. That pushes out moisture into the air, where we can capture and remove it with a dehumidifier.
 
Our goal SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is to return your home to you in a clean, dry, and safe condition. If you find that you need our services later this year, call us immediately at (865) 862-8907 to schedule a visit and get started. We are here for you.

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How Remediation Companies Remove Mold From Your Knoxville Home

10/2/2018 (Permalink)

Mold Remediation How Remediation Companies Remove Mold From Your Knoxville Home Mold spores can quickly grow and cause damage. SERVPRO of Knoxville can safely remove the mold from your Knoxville home.

Stopping, Cleaning, And Removing Mold Damage In Knoxville 

Every Knoxville home has mold spores. Each one is smaller than the eye can view unaided, and a clump of hundreds is smaller than a pinhead. Mold spores are usually inert and pose no threat to property or cause health concerns for some people.

Mold damage in a Knoxville home only happens when the spores are in contact with a source of water. SERVPRO teams train to stop mold growth, remove active and inert spores, and repair or replace damaged items.

Technicians trace the mold growth to its origin point to find and eliminate the source of water. With no moisture, spores quickly shrink and return to their usual, inert state. That means no further growth is possible unless the expanding mold finds another source. In most cases, the water comes from a dripping pipe or another plumbing issue. Our restoration teams can quickly repair minor issues such as a cracked connector, but for major plumbing problems, we recommend the homeowner brings in a licensed plumber.

With new growth halted, SERVPRO team members begin removing the mold. They isolate the affected areas by covering entrances and exits with plastic sheeting to prevent spreading the mold spores. Once sealed, technicians set up fans to draw the inside air and any loose spores in the air outside the home. As the air clears, they begin cleaning spores from each surface.

For small amounts of mold, technicians can often wipe surfaces clean with only a dry sponge. For thicker layers of mold, they use a cleaning agent with an anti-microbial agent to break up the growth for easier removal. As team members remove them, they wipe off every surface in the direction of the fans, so spores released into the air move toward the exit.

Mold spores can grow through the surface of some property. If spores penetrated deeply into items like drywall panels, team members remove and dispose of them. Disposal and replacement are cheaper than expending the labor cost to try and remove mold.

At SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, our goal is to help each homeowner return his residence to its pre-infestation condition. If you can see mold growing along a bathroom ceiling or anywhere else in your home; call us at (865) 862-8907 for assistance. At SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, our goal is to help each homeowner return his residence to its pre-infestation condition. If you can see mold growing along a bathroom ceiling or anywhere else in your home; call us at (865) 862-8907 for assistance.

Knoxville was once known as "The Marble City."  Learn more fun facts about Knoxville by clicking here.

SERVPRO Technicians Use Many Ways to Effectively Combat Odor After a Fire in Rocky Hill

9/30/2018 (Permalink)

Fire Damage SERVPRO Technicians Use Many Ways to Effectively Combat Odor After a Fire in Rocky Hill Fire damage can seem insurmountable when you first set eyes on it. Call SERVPRO right away to remediate.

Overcoming Smoke Damages from a Fire in Your Rocky Hill Home

Disasters in your Rocky Hill home can be challenging to overcome, even with the most dedicated of work on your part or those that offer to help. Many situations leave their primary effects which can prove overwhelming enough to overcome, but also have secondary effects that can be equally concerning to resolve. In a situation like a fire in your house, you not only have the immediate structural concerns to contend with, but you also have secondary effects like smoke and soot damages.

Fire damages in your Rocky Hill residence rarely become the responsibility of the homeowner to resolve. From the moment that the first responders leave the scene, you speak to the insurance provider covering your home and find out the details you need to get in order to file a claim that funds the restoration. Professionals like our SERVPRO team can arrive quickly to begin assessing the damage and determining what needs to occur to make the situation “Like it never even happened.”

While you might be the most concerned about the pressing structural concerns that occur from the widespread fire that had recently gotten extinguished, several secondary effects could pose a threat to those within the house such as smoke damages. This effect often presents itself as a noxious odor that spreads well beyond the immediately affected areas of your house and requires specialized equipment from our SERVPRO professionals to overcome.

Addressing this effect is one of the last steps in the restoration process, and it involves setting up equipment like thermal foggers to break up the odor on a molecular level. The odorless chemical solution removes the harsh scent from the atmosphere, and can also get safely used on embedded odors within fabrics, furniture, and drapery.

While smoke damages might not top the list of your primary concerns when it comes to dealing with the effects of a fire in your home, this is an essential part of the complete restoration process for our technicians. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team is ready to help overcome all of the effects of the disaster as promptly as possible. Give us a call anytime at (865) 862-8907.

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Saving The University Of Tennessee Buildings Requiring Water Damage Restoration

9/12/2018 (Permalink)

Water Damage Saving The University Of Tennessee Buildings Requiring Water Damage Restoration The faster that you can secure the restoration experience of our SERVPRO professionals, the less impact water ultimately has on the structure.

Water Damage Restoration

As a caretaker or overseer of the University of Tennessee buildings and associated properties, you are likely to encounter many situations over the years which require immediate attention from dedicated professionals. While you do employ maintenance and custodial parties to maintain the upkeep on these facilities and living quarters, some disasters require more concentrated restoration efforts than this staff can produce.

While you can bring to mind many scenarios which introduce water damage to various University of Tennessee buildings and properties, this is a situation which requires you to act quickly. The faster that you can secure the restoration experience of our SERVPRO professionals, the less impact water ultimately has on the structure itself as it spreads and saturates materials throughout the affected areas.

In the understanding that water damage is time sensitive, our SERVPRO professionals work to live up to our claim that We’re Faster To Any Size Disaster. This statement means that we are available to help you through any emergency at any time of the day. You can count on our team to help you lessen the impact of this incident and work to identify the source of the damage and repair this where possible.

One of the things that you need to remember regarding the care of your facilities is that you are on a competitive playing field with thousands of other institutions. It is essential to provide a great atmosphere and show potential underclassmen the care and immediate attention that you provide to your buildings in the event of an emergency situation. The kind of atmosphere and environment that you can provide with the unfailing upkeep of buildings and structures makes an impression on its own.

While this university is one that works to stay modernized as much as possible, there are still many older buildings throughout the campus that the staff here look to preserve and save for many years to come. This approach begins with understanding the importance of professional restoration in the event of water damage, and knowing how SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville water damage specialists can save at-risk materials from irreparable damages. Give us a call anytime at (865) 862-8907.

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The Far-Reaching Effects of Soot Damage in Your Knoxville Home

9/3/2018 (Permalink)

Fire Damage The Far-Reaching Effects of Soot Damage in Your Knoxville Home SERVPRO Starts the Fire and Smoke Damage Cleanup and Restoration As Soon as the Knoxville Fire Trucks Leave

SERVPRO Improves Air Quality during the Fire & Smoke Cleanup and Restoration Services for Your Property

Soot damage is a common concern following a disaster in your Knoxville home. The manner in which it spreads to affect new areas of your residence, materials, and contents makes it one of the most challenging of consequences to restore. Even more to the point, this result from a fire disaster in your home is not something that the homeowner can readily remove on their own for several different reasons.

If you experience fire damages in your Knoxville residence, it can surprise you to how widespread and challenging they are to overcome. Many homeowners find themselves overwhelmed by the extent of the damage. The insurance company is often the one to require professional restoration work like our SERVPRO rapid response team. Not only can we provide a detailed estimate and photographic proof of the damage sustained, but begin work quickly on mitigating the loss throughout the affected areas of your home upon a signed contract.

Soot damage can be especially challenging because it coats everything that it comes into contact with, providing a sheet of dirt and debris for our SERVPRO technicians to clean up. Often these films can get remedied with dry/wet sponging or through the use of high-powered vacuums, but that rarely takes care of the entire problem. Soot travels through air ducts, leaving the residue throughout this network of sheet metal, fiberboard, or flex in the walls of your home that require concentrated efforts to remove.

Another concern about soot damage is the effect on the environment within your house that must get addressed quickly as well. Our technicians often have to employ equipment like hydroxyl generators and air scrubbers outfitted with HEPA and carbon filtration systems to help remove debris and soot on even microscopic levels from the air in the affected areas of your home. This provides the added feature of safe and clean indoor air quality IAQ.

While soot damage is just one of the many symptoms that linger in your home after a fire gets extinguished, it is something that requires expertise and the right equipment to restore. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville fire restoration technicians are available anytime that you need us by calling (865) 862-8907.

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Overcoming Flood Damages At The University Of Tennessee

8/23/2018 (Permalink)

Storm Damage Overcoming Flood Damages At The University Of Tennessee Flood damage to your University of Tennessee campus is a situation that is often out of the skillset for the maintenance department you have on staff.

Overcoming Flood Damage

Running an institution like the University of Tennessee has a lot of moving parts. While you work to ensure that every aspect of the facilities here is in top form, with so many students and faculty to manage throughout the semesters, there are too many variables to avert disaster or emergencies entirely. With this knowledge, it is always wise to have a good working relationship with professional restoration services to help you any time that a situation might be out of your control.

Flood damages to your University of Tennessee campus, regardless of the facility that it damages, is a situation that is often out of the skillset for the maintenance department you have on staff. Major disasters like this require immediate attention and fast response to help mitigate the damage the building experiences and also to get restoration work started promptly as well.

Our SERVPRO team of professionals knows that We're Faster To Any Sized Disaster, and that is precisely why we have made that a slogan for our restoration work. In instances of flooding, natural or otherwise, many areas of your facility could get affected simultaneously. In many cases, you might not fully realize how extensive the damage is until it can get properly assessed.

While extraction is one of the critical elements of our SERVPRO restoration approach, drying holds an equally important role as well. Inadequate drying in wall cavities, underneath the flooring, and above ceiling areas can lead to worsening conditions like mold growth. This compounding damage is a public relations nightmare to contend with, as you have to relocate classes or entire dormitories into temporary housing until remediation completes.

If you're the person responsible for overseeing cleanup and restoration after significant emergencies like flooding, you should have a procedure in place for the right professionals to work to bring your facilities back to preloss conditions. You can always depend on our crew of restoration specialists at  SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. We are available anytime by calling (865) 862-8907.

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Drying Out Hardwood Floors in Knoxville After Water Damage

8/19/2018 (Permalink)

Water Damage Drying Out Hardwood Floors in Knoxville After Water Damage When the hardwood flooring in your home suffers from extensive water damage, contact SERVPRO for drying services and remediation.

SERVPRO Technicians Quickly Assess and Then Dry Out Your Home After Water Damage

Perhaps one of the most discouraging sights a Knoxville homeowner sees after excessive water enters living areas is damage to hardwood floors. Regardless of the source of the moisture, if enough is present, it eventually spreads across the floors of your home. Although properly installed and finished hardwood is resilient if the spill or leak is mopped up quickly, more extended exposure can swell and distort the organic fibers of the floor. We have strategies that prevent further damage and can ready the surface for restoration.

The source of water damage to your Knoxville hardwood floors can vary, from overflowing tubs and sinks, leaking aquariums, rain blown in an open window, plumbing fails in nearby walls or a host of other reasons. Vigilance on the part of the homeowner in cleaning up occasional spills and a call for professional help when a more significant water event occurs is critical. The faster our well-qualified water remediation crews respond, the more likely your hardwood floors recover successfully from water damage.

When we arrive, the crew chief assesses the situation, noting the ingress point of the water and the migration pattern of the moisture across the floor. SERVPRO uses sensitive moisture meters to map out the areas of damage and to establish a baseline as we determine the drying goals for the flooring. Hardwood typically lies over at least one type of subfloor which can contribute to unresolved and continuous water damage if we do not address its drying as well.

SERVPRO technicians employ extraction equipment always available on our service vehicles to remove standing water. We use pumps for water deeper than two inches, and truck-mounted wanded extractors for residual, non-absorbed moisture. After the surface is clear of water, we move to advanced technologies such as drying mats to remove the moisture saturated inside the planks and in the subfloor.

Drying mats permit multiple and customizable configurations best designed to remove the water fast and in the areas targeted by our metered readings. Hoses concentrate pressurized air over panels adhered with an airtight seal on the water damaged expanses. The water from all flooring layers suctions out as the system works. SERVPRO employees train extensively on how to operate the drying mats, adjusting and adapting the configuration as the drying progresses.

Take advantage of our specialized floor drying equipment and the experience of our trained technicians at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Avoid the necessity of replacing expensive and beautiful hardwood floors after water damage with one call to (865) 862-8907.

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Fast Professional Response to Your Rocky Hill Fire Damage

8/9/2018 (Permalink)

Fire Damage Fast Professional Response to Your Rocky Hill Fire Damage From Wildfires to Rocky Hill House Fires Call SERVPRO for Cleanup and Restoration

SERVPRO Provides Excellent Results for Fire & Smoke Recovery

A fire in your Rocky Hill home can be a tremendous shock. When faced with a significant household emergency, a homeowner usually takes some time to consider the options available. Waiting even a few hours before lining up restoration means permanent damage to the structural components and contents of your home. Put your trust in us: We're Faster To Any Size Disaster.

As the flames that consumed materials in your Rocky Hill home extinguish, the fire damage is just getting started. Smoke pervades every space, even far from the initial site of the fire. The components of smoke include toxic gases, water vapor, and tiny particles of the fire’s fuels -- your household’s goods and structures -- incompletely consumed. Those particles comprise the soot that can coat every surface, both vertical and horizontal, in a fire-damaged dwelling. We have strategies to clear and clean up the soot fast, setting the stage for other restoration steps.
 
SERVPRO crews train to be masters of fire damage restoration, able to assess the aftermath quickly and confidently design a plan for speedy recovery. Fire residues are highly acidic, rapidly damaging all materials typically found in a home. Plastics discolor within hours, and as time passes walls and fabric yellow, metals tarnish, glass etches, and wood breaks down. When cleanup lags, the cost of returning your home to preloss condition soars. Speed is vital.
 
Speedy cleanup and restoration is the norm for SERVPRO, but have no worries that the quick pace of our work compromises quality. Our crews bring skill and experience to your fire damage project, matching the correct products and tools to eradicate the different types of soot found in your home most efficiently. Our immediate ability to recognize the characteristics of the soot coating everything allows us to work smarter and more efficiently. Your property benefits as we clear the corrosive debris swiftly and steadily, halting the progression of deterioration.
 
Our protocol is to arrive at your home within hours of your first call. SERVPRO vehicles stock water removal, drying, and fire residue cleaning equipment and products at all times, jump-starting the delivery of our fire remediation services. Because our crew members hold multiple certifications, there is no delay between our employees removing the water left after firefighting efforts and their shift to smoke and soot cleanup and restoration.
 
At SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, we pride ourselves on our fast response and full-spectrum restoration services. When you need immediate help after a fire damages your home, call us (865) 862-8907 any hour, any day for reliable and rapid restoration.

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What Mold Damage Actually Does To Your Knoxville Home

7/26/2018 (Permalink)

Mold Remediation What Mold Damage Actually Does To Your Knoxville Home While many homeowners are aware of the threat of mold growth in their houses, they do not fully understand what mold can do to the house its itself.

Mold Damage To Your Home

While many Knoxville homeowners are aware of the threat of mold growth in their houses, they do not fully understand what mold can do to the house itself. Many people understand the potential health risks with exposure to colonies but do not fully appreciate the toll that an active colony can have on the structural integrity of your residence. The better you can appreciate this destructive force, the better prepared you are to combat it upon discovery.

The trouble with a general lack of information about mold damage in your Knoxville home is that many homeowners begin to assume that it is not as harmful as they previously believed. Moreover, they are given an idea that basic cleaning methods can remove the present growth and eliminate the problem. However, this is rarely the case.

One of the main things you should know about mold growth is that the colony is constantly feeding. Mold spores seat into organic materials like wood, drywall, and fabrics throughout the affected area of your house. This organism continues to eat at these materials until they rot and fall apart, and the organism continues to move on to new areas to grow and thrive. With enough time spent eroding materials, areas of your home can become unsalvageable to our SERVPRO remediation specialists and require demolition and replacement.

Failure to stop the spread of these active spores throughout your home, as they can easily move through ductwork for your central air system, can lead to widespread concerns for your entire house. Mold found in your ductwork is incredibly intricate to remove and requires specific training and specialized equipment. Our SERVPRO professionals have this specific training and expertise to prevent the further spread of the colony throughout your home and remove the presence that exists.

If you find mold growing in your home, you are better off to call professional remediation services right away. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville applied microbial remediation technicians can respond quickly and help you to remove this threat before it causes much irreparable damage to your home's structural elements. Give us a call anytime at (865) 862-8907.

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Fire Damage Inspection and Estimation in Your Fort Sanders Residence

7/15/2018 (Permalink)

Fire Damage Fire Damage Inspection and Estimation in Your Fort Sanders Residence When fire has damaged a part of your home and you and your family plus any pets are safe, contact SERVPRO to effectively remediate the damage.

SERVPRO Technicians Provide Efficient and Effective Fire Damage Remediation Services After a Fire in Your Home

Once the first responders have successfully snuffed out the fire in your Fort Sanders home, you are left to face the damage that it has done. While there are a multitude of ways that this fire likely affected your residence, few of these symptoms are manageable for you the homeowner to contend with alone. Almost always, fire recovery is a process that should get completed by competent and qualified professional restorers.
 
Your insurance company is likely one of the first calls that you make to begin the process of restoring your home back to its prior condition. As a home insurance carrier, you have certain allotted coverages for unexpected events like fires, and this same provider likely has a working relationship with a reputable and credible restoration company. Soon, that company is calling you for information about the fire damage affecting your Fort Sanders residence.
 
Our SERVPRO estimator and project manager are often the first to set out to a new client's home to assess the situation in person. For one, the insurance company providing the coverage for your home is going to need a soft estimate to begin filing the claim and getting the work started as quickly as possible.
 
This estimation follows a thorough inspection detailing the full scope of the work that is necessary to bring a home back to preloss condition. This estimation carefully considers the equipment needed and the personnel required to do the job as efficiently as possible. A soft (non-concrete) job length time also becomes a part of the submitted information to the insurance company processing the claim. This work all happens with little required on your end, just part of our SERVPRO policy to make things easier on the client in an often stressful time.
 
There is no way to fully prepare for a fire in your home, but the right team of qualified specialists can help you to get back to the way things used to be much more quickly. You can rely on our rapid responders at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Give us a call anytime at (865) 862-8907.

Click here for more information on the city of Fort Sanders.

Dripping Drains and 100-Year Floods Equally Capable of Causing Mold Damage in Knoxville

7/8/2018 (Permalink)

Mold Remediation Dripping Drains and 100-Year Floods Equally Capable of Causing Mold Damage in Knoxville Finding mold in your home can leave you quite upset and frustrated. Contact SERVPRO to determine the cause of the infestation and to remediate.

Our SERVPRO Technicians are Equipped With Updated Moisture Detection Tools to Find the Cause of the Mold Infestation in Your Home

Knoxville homeowners whose properties sustain one type of damage from a disaster sometimes find themselves faced with other crises soon after. This happens because one disaster often paves the way for another to take its place. Just like damage from water often follows after a fire, microbes gain a long-lasting foothold on homes that have suffered intrusive water in the recent past. Mold can grow easily from condensation on an un-insulated water line or trace moisture left behind by a flood.
 
Because water vapor can easily escape and hide in your home, mold damage in Knoxville can quickly take root. Microbes do not need very much moisture to thrive and can reach into materials like drywall and stucco to obtain any moisture available. This 'mining' for water steadily eats away at these materials and causes them to crumble at the gentlest touch.
 
The technicians at SERVPRO know how to use the latest types of technology to locate moisture in materials before it can damage anything. This same technology keeps mold damage from spreading. When we remediate an area in your home, we check elsewhere that moisture might hide. We also examine the amount of water vapor in the air. Higher than normal levels can assist microbes and increase the possibility of future mold damage.
 
Our use of forced air, ventilation, heat, dehumidifiers, and desiccant machines help extract all of the moisture from hidden areas. Moisture always moves from moister areas to drier ones. SERVPRO technicians use this natural characteristic to efficiently remove all latent moisture from your home's interior, stopping any future old damage. We use our readings from infrared thermography devices to help us locate the sources of the moisture so we can eliminate it from happening again.
 
You can reach SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville by calling us at (865) 862-8907. Our 24-hour service line is always ready to help you prevent and remediate mold damage, protecting your Bearden, Holston Hills, or Lyons View residence.

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Why Arrange for Professional Cleaning of Commercial Water Damage in Knoxville

6/30/2018 (Permalink)

Water Damage Why Arrange for Professional Cleaning of Commercial Water Damage in Knoxville Your warehouse needs to be dry and clean in order to charge top dollar for goods stored or made there. Contact SERVPRO after a water damage event.

Certified Technicians Dry Out and Then Thoroughly Clean Your Commercial Space After a Water Damage Incident

No division on your site works harder than your housekeeping staff, but you might want to consider options when it comes to the cleanup of a water loss at your business. Water damage presents complications and challenges daily property maintenance does not pose. Contracting with a company that specializes in water remediation and cleaning is a better fit for this unexpected disaster.
 
When your warehouse needs commercial cleaning after water damage in Knoxville due to a municipal water main break a long list of tasks requires completion fast. Your in-house cleaning squad does not have the training nor the equipment necessary to work through the tasks efficiently. Our large loss commercial water damage experts have both.
 
Significant quantities of water need removal from your site, and the condition of the water must be assessed by our IICRC trained employees so appropriate containment and disposal occur. SERVPRO Water Restoration Technicians bring their on mastery of industry best practices and on the job experience to evaluate the scenario, plan for remediation, and execute the plan. Each of our service vehicles has a supply of high-efficiency pumps and water extractors so our employees can get to work immediately.
 
Speed is crucial when water damage is concerned. SERVPRO crews are expert operators of our specialized water removal and structural drying equipment. As no learning curve is necessary for our employees, the tasks proceed without delay. After the water exits your property, our crew ascertains structural moisture levels using meters and our production leads determine drying goals. These are skills our trained water damage employees possess, unlikely to be true of your cleaning crew.
 
Our crew positions air movers and dehumidifiers to reduce the moisture content to normal levels. If necessary, heaters are added to expedite the transfer of moisture from structural components to the drier air, becoming a vapor that is absorbed or condensed by the dehumidifiers for removal from your site. As the building dries out, SERVPRO employees use EPA registered disinfectants to sanitize surfaces. This is particularly important if we judged the water to be contaminated, but is a wise idea to inhibit the potential for microbial growth under any circumstances.
 
Every industry has at its heart a mission and set of core products and services it markets. SERVPRO concentrates on disaster recovery, including that from water damage so you can focus on what your company does best.
 
Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville if your business suffers a water loss. Call us at (865) 862-8907 to arrange for our commercial cleanup crew to mitigate your business water damage.

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Hire A Professional Carpet Cleaning Service For Your Knoxville Office

6/13/2018 (Permalink)

Commercial Hire A Professional Carpet Cleaning Service For Your Knoxville Office Large or small we can help keep your carpet clean.

Keep your office floor clean with carpet cleaning by SERVPRO

Even if you handle the regular day to day and deep cleaning of your Knoxville business in-house, outsourcing your commercial carpet cleaning can be a smart move. The professional-grade equipment and the evolution of innovative cleaning products in the carpet cleaning industry can be hard to maintain. Make these tools work for you when you hire a company that specializes in this cleaning niche.

Knoxville businesses dare not wait too long between professional carpet cleaning appointments. The first impression clients get from your company is the layout of your reception area. If it includes a dirty and stained expanse of wall to wall carpeting you can bet a prospective lead or customer may think twice before doing business with you. Our crews hold IICRC certification in efficient carpet cleaning, ensuring your common spaces and offices make you proud every day.

The foot traffic in a business can result in clear paths down hallways and through the common areas, exhibiting staining and ground in dirt reasonably quickly. Individual offices take longer to show the wear and tear, but staining events can happen. Rarely used spaces like boardrooms usually accumulate dirt and staining much more slowly. SERVPRO works with you to design a carpet cleaning plan with your business’s individual needs in mind.

We build your carpet cleaning package after evaluating the type or types of floor covering you have in your business. Stains and heavy use areas receive pre-treatments, and we note which rooms and quadrants of larger spaces appear to need the most attention. SERVPRO’s trained carpet cleaning technicians have a broad range of strategies available to address the different types of soiling and damage your floor coverings exhibit. Our equipment and products leave the carpet clean and dry, with no lingering residues.

Our crews operate the heavy-duty steam extractors with care. Waves, buckles, ripples, and wrinkling can destroy the look and function of your office carpeting after cleaning. SERVPRO technicians are skilled in the employment of powerful carpet cleaning equipment, avoiding the stretching and dislodging of tack or tackless strips inexperienced individuals can inflict on the carpet during cleaning.

For reliable and regular cleaning of your office’s carpet, reach out to SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville by calling (865) 862-8907. Maintain your carpeting without the capital expenditures and need for the continual updating of your housekeeping staff’s training when you engage our services.

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SERVPRO's Water Removal Team Rescues Homes From Drips, Broken Water Lines, And Major Floods

6/8/2018 (Permalink)

Water Damage SERVPRO's Water Removal Team Rescues Homes From Drips, Broken Water Lines, And Major Floods When a situation arises in a home involving misplaced water, our water removal specialists expertly perform the needed services to restore the home.

SERVPRO's Water Removal Team Rescues Homes

Water can take three forms when it becomes misplaced in a Bearden home. In attics and basements, as well as on roofs and gutters in the winter, ice can form in the coldest parts of the home. Inside, liquid water can show up in small drops from a minor leak or a flood. Either of these can bring about conditions where humidity in the air dramatically increases.

When a situation arises in a Bearden home involving misplaced water, SERVPRO's water removal specialists expertly perform the needed services to restore the home to its preloss condition quickly. We also perform the work needed to ensure that similar incidents become much less likely to occur again in the future.

Our Green Fleet arrives Faster to Any Sized Disaster, complete with the water removal equipment and ready to begin extracting the water causing harm to your home and your family's possessions. Water damages anything within reach, and that reach includes anything within your home's entire space. Because humidity travels everywhere, no place remains entirely off limits.

When water comes from situations in the upper areas of your home, either from ice dams on your roof or an upstairs bathroom's leaky tub drain, water can seep downward and affect anything along the way. You can see the effect of floods and broken water pipes much more quickly, but both can cause extensive damage to your residence. We use hygrometers and other devices to locate the water in whatever form it takes, so we see exactly where to concentrate our efforts.

After pumping out the water wherever it collects in more than a few inches, we begin using other kinds of extraction equipment. We use different methods, according to IICRC standards, to re-establish normal levels of moisture and humidity inside your home. Almost everything contains some moisture, but excessive amounts can become a problem quickly. We compare readings taken inside your home of water-saturated materials to known and accepted amounts listed for those same items.

Then we use different machinery and equipment to eliminate the water and check for damaged areas that require further attention. Some materials sustain damage rather quickly, and these can cause problems when we do not replace them. However, our rapid response helps keep this to a minimal amount.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has a 24-hour emergency hotline, available by calling (865) 862-8907. When your Lyons View, Rocky Hill, or Holston Hills home needs water removal experts to restore your home, so it is once more "Like it never even happened."

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The Advantages of Duct Cleaning For Your Restaurant

5/22/2018 (Permalink)

Commercial The Advantages of Duct Cleaning For Your Restaurant SERVPRO Provides Commercial Duct Cleaning

SERVPRO Provides Exceptional Commercial Cleaning and Sanitizing of Ductwork in Both Large and Small Enterprises

Running an efficient restaurant is something that most business owners in the culinary field strive to do. You do your best to keep the costs and outgoing expenses down so in turn your overall profit margin is more considerable. One of the ways that you can do this, as well as improve the quality of the experience that customers have in your establishment, is to ensure that all facets of your facility are running at optimal levels.

One of the overlooked aspects in this regard is the ductwork attached to your heating and air conditioning system. Over time, these pathways become partially blocked and clogged with debris, dust, dirt and even germs or bacteria. Duct cleaning in the Rocky Hill area is a service that our SERVPRO professionals can walk you through and perform for your business, which can lead to reducing your outgoing costs and providing a better eating experience for your loyal patrons.

Every time that your air kicks on throughout the building, moving through these ducts with built-up debris and dust, you are circulating these particles around through the dining areas and kitchen of your restaurant. While much of this can not get seen by even the most perceptive of observers, most business owners do not consider this possibility to be acceptable in their food preparation or serving areas. Indoor air quality-IAQ-is a significant attribute that adds to the ambiance of a restaurant.

Moreover, cleaning the ducts of your business can allow the air conditioner and heating units not to have to work harder to get air through the system. For many business owners, this lesser user of electricity can reduce their utility costs every month.

It is essential to note that while our SERVPRO professionals can work around your schedule, often your restaurant does not need to close or reduce operating hours to complete this service. With fitted vacuums and specialty heavier equipment that seal tightly over vents, dust, mold spores, pollen, and debris pulled from the ducts do not get spread throughout the building. The additional benefits of protecting against mold growth and circulating pleasant scents conducive to the overall eating experience cannot be lightly discounted.

If you can see the benefits of choosing duct cleaning for your restaurant, our team of professionals is ready to help you breathe a little easier. Give our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville technicians a call today at (865) 862-8907.

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The Benefits of Professional Carpet Cleaning For Your Knoxville Home

5/12/2018 (Permalink)

Why SERVPRO The Benefits of Professional Carpet Cleaning For Your Knoxville Home SERVPRO Provides Excellent Carpet Cleaning for Knoxville Properties

SERVPRO Cleans Carpets in Knoxville Properties Offering Extended Usage and Appearance

For as common as carpeting is to Knoxville homes, it is still very surprising how limited homeowner knowledge is regarding proper maintenance of this functional enhancement to their residences. While anyone can appreciate that a clean carpet looks better than a soiled one, there are multiple benefits to having the carpets in your home cleaned professionally, and to better understand the ways that you can keep these areas of your house looking like they should throughout the times in between these cleanings.  
 
Understanding what to do to keep carpets in your home looking nice can help you to reduce the need for frequent professional carpet cleaning in your Knoxville home. It begins with the upkeep, which can be something as basic as ensuring that the area gets vacuumed regularly to help dislodge dirt and debris from the upper layers of the fibers in the flooring. Other suggestions to keep a fresh look for your carpet is pilating the fibers to prevent matting, spot removal and even moving around the furniture in high traffic rooms semi-regularly to prevent wear patterns. More and more homeowners are placing slidable discs under the legs of heavy furniture to readjust their positioning for carpet cleaning and for help eliminate ugly indentations in the pile.
 
Ultimately, these practices are only intended to keep your carpets looking nice in between professional cleanings by our SERVPRO technicians. These services are necessary for the areas of your home with this type of flooring because the fibers in the material are magnets for dust, debris, pet hair, dirt, and many other soils. The upkeep mentioned above caters to the very top layer of this flooring and is not sufficient to clean the entire length of the fiber down to the base of the material. Fortunately, professional cleaning can offer you this level of cleanliness.  
 
There are multiple approaches to cleaning, which depend both on the style of carpet you have as well as the level of soiling that is present. For difficult jobs, especially after a water damaging incident we can us our truck-mounted system for carpet cleaning. For short piled carpets, bonnet cleaning is a common practice of our SERVPRO team. Dry cleaning aids in preserving colors that are prone to fade with the wear they experience. The Showcase Premiere Cleaning is the top of the line, implementing the most aggressive methods of cleaning to deeply penetrate all types of carpets and stands as the most effective approach in the industry. Our carpet cleaning also deodorizes the surface leaving a fresh scent.
 
When you conclude that your carpets are ready for professional treatment, give SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville a call. Whether it is a recommended annual cleaning or an emergency that requires an immediate response, our technicians are ready to help by calling (865) 862-8907.

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Mold Damage Remediation In Knoxville

5/8/2018 (Permalink)

Mold Remediation Mold Damage Remediation In Knoxville Mold Remediation in Knoxville? Call SERVPRO

Knoxville Homeowners Rely on SERVPRO for Restoration After a Mold Infestation

It is possible for mold to exist inside your Knoxville townhome and nobody even realizes it. Mold spores survive throughout most buildings in places such as heating ducts, carpets, and crawlspaces. When moisture gets introduced to an area inside the townhouse, these mold spores can get activated and cause a fungus to form.
 
It is possible to smell the pungent odor affected materials put off and once it grows it is visible. If you ever notice any sign of a fungus SERVPRO's mold damage technicians in Knoxville can help. As soon as signs of mold are noticed, it is a good idea to begin the remediation process.
 
Since mold can cause health effects, it is vital to remediate the fungal issue before health issues occur. Once fungi form they release microscopic spores into the air for reproduction purposes. These spores become airborne and travel to other areas of the structure, then settle to new locations. If the environment is ideal for mold growth in other areas of the home, then colonies can grow in multiple areas of the building.
 
Since mold spreads so quickly, it is crucial to take measures to prevent spores from traveling through the townhouse. To deter spores from getting into the air, containment chambers in the affected area get implemented. The part of the structure that is already infested with mold gets sealed off with plastic so that the remediation process does not cause spores to get all over.
 
An air scrubber then gets attached to the outside of the containment chamber. The air scrubber provides negative air pressure that sucks up any dust created by the workers and runs it through a HEPA filter before exhausting the air out. The HEPA filter traps spores, pollen, microbial, and dust particles that are 1 micron in size and smaller.
 
After all of the affected materials get removed inside the containment chamber they get put in sealed trash bags and disposed of properly. The area then gets vacuumed with a HEPA vacuum to remove any remaining dust particles. After the area is cleaned, anti-microbial chemicals get sprayed all over the affected region to kill most remaining mold spores. For professional help with remediating a fungi problem, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 24/7.

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What You Can Do When a Storm Floods Your Rocky Hill Property

4/27/2018 (Permalink)

Storm Damage What You Can Do When a Storm Floods Your Rocky Hill Property If a tree falls on your home during a storm, gallons of water can be let in leaving you in need of water removal and flood damage restoration.

SERVPRO is Here to Help Restore Your Home after Flood Damage

Unfortunately, when a severe storm rolls into town, it is possible that it can bring flood damage with it. Storms can bring aggressive winds and intense rain with them. In fact, it is not uncommon for high-speed winds to knock over weaker trees. The young tree in your front yard can easily smash a window if it is uprooted and thrown against your home. That broken window can allow gallons of water into your home while the storm happens. When these kinds of situations occur, it is comforting to know there is professional help close to your home.

A storm can leave several inches of damaging flood waters in your Rocky Hill home. Water removal of this degree is not a job that any ordinary homeowner should have to tackle alone. Storms can easily carry dangerous toxins in their waters by tearing up sewage pipes and chemical containers. When storms bring black water with them, the cleanup process should be left to professionals as it is unsafe.

Our skilled technicians can arrive at your home as quickly as possible to begin the process. Our IICRC certified technicians uses advanced equipment to remove the flooded water, including extractors and pumps. We strive to get the water out of your home as quickly as possible, and these tools allow us to do just that.

After SERVPRO removes the water, we can clean up any debris the storm brought inside. It is not uncommon for twigs, rocks, broken glass, and garden decorations to get inside of your home. If black water has soaked through your carpets, we carry tools with us that can allow us to remove it quickly as it is unsafe to keep in your house even when cleaned.

SERVPRO can then use tools like ventilation box fans, air movers, and refrigerant dehumidifiers to dry out the structure of your home. Making sure everything is thoroughly dry helps prevent mold.

If your home becomes flooded after a storm, do not hesitate. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907. Day or night, we can send our technicians to your home.

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Bearden's Water Damage Drying Techniques

4/24/2018 (Permalink)

Water Damage Bearden's Water Damage Drying Techniques A variety of equipment is at our disposal to dry your Bearden home.

How SERVPRO can help dry your home after water damage

If a problem takes place and your Bearden home happens to suffer from an indoor flood, many steps get taken to remove moisture. Too much moisture inside your house can ruin contents or building materials. If moisture is left unattended, it is possible that mold growth occurs.

To prevent mold from developing inside a building the water must get extracted and then dried out. SERVPRO’s water damage technicians in Bearden get trained in using the industry’s best extraction and drying equipment. Whenever moisture becomes an issue, we use specialized equipment to extract all water out of materials such as carpet and upholstery.

After any standing water gets pumped out and we use our extraction tools on your furniture and carpet, we start the drying process. Any time we dry out a structure, our goal is to return moisture levels to preloss conditions. We accomplish drying by speeding up the natural evaporation process.

Typically, when drying out a building, we use a combination of air movers and dehumidifiers inside the affected area. The job of the air movers is to push air into a circular motion. As water evaporates from wet materials, the air next to the surface becomes saturated with water. The air movers push away the wet air replacing it with warmer, drier air.

After wet air gets removed from surfaces, it gets pushed into the center of the room. Dehumidifiers then suck in the moist air and remove the water from it in liquid form. The dehumidifiers then exhaust out warm, dry air for the air movers to use to push around the area.

The ratio of air movers to dehumidifiers must be balanced for the drying process to get completed correctly. If there are too few air movers to dehumidifiers, the drying process does not happen as quickly as it should. Having too many air movers to dehumidifiers can cause secondary water damage.

Our IICRC certified technicians use their experience and knowledge to determine how many dehumidifiers and air movers to put into an area. For professional help with drying up moisture, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 24/7.

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Removing Mold in Knoxville Homes

4/8/2018 (Permalink)

Mold Remediation Removing Mold in Knoxville Homes Removing mold from an area is a complicated process. Contact SERVPRO, and we will walk you through the entire process.

Mold Remediation is a Process Made Up of Many Steps

Knoxville homeowners and residents usually pay little attention to mold unless it is to cut off a suspicious-looking corner off of a block of cheese. That is the experience most people ever have with mold, even though we all live with it everywhere we go.
 
For the most part, mold spores are dormant and pose no more threat than ordinary house dust. When mold damage does occur in Knoxville homes, SERVPRO is ready with an extensive inventory of chemical agents to stop mold growth, destroy active spores, and return an infested home to its normal condition.
 
The first agents we use are Commercial Disinfectants. They destroy 98 percent of organisms we find on most surfaces in the home. The types of disinfectants we commonly use are phenols, formaldehyde, chlorine, and alcohols.
 
To slow and stop the rate of growth of fungi, we apply Fungistats and Mildewstats. They are especially effective on paper products, textiles such as wool or cotton, and organic materials like leather. A benefit to using them is that they do not stain or otherwise damage surfaces.
 
For quickly reducing mold levels to a safe level, SERVPRO technicians use Sanitizers. These agents are especially useful on mold spores in kitchens and bathrooms, but they need reapplication on a regular basis. If not, mold can quickly start a new colony and spread to other areas of the home.
 
Sporicides also work very well to eliminates mold spores. They are stronger, however, and can pose a health threat in large quantities. To prevent this, we use all sporicides strictly to manufacturer recommendations.
 
A Sterilant is the strongest chemical agent in our inventory. It destroys all microorganisms it comes into contact with, so we handle them with protective gloves, at least, on every task. A common sterilant available commercially is chlorine bleach. The ones we use are more powerful than bleach, which makes them very effective on metal and glass items since the agents kill everything on them, but do not mar the surfaces.
 
Removing mold is not a simple process, but SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has the tools and the training to use them to get the job done. If you have, or suspect mold is in your home, call us today at (865) 862-8907 to schedule a visit.

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Commercial Water Removal in Downtown Knoxville

3/20/2018 (Permalink)

Commercial Commercial Water Removal in Downtown Knoxville If your Downtown Knoxville restaurant experiences water damage, call on SERVPRO for quick and efficient water removal services.

SERVPRO Removes Water Fast to Prevent Foul Odors in Your Business

Water leaking inside your Downtown Knoxville restaurant is never a pleasant situation and possibly causes you a loss in revenue. Water getting into your business can produce excessive amounts of damage. Sometimes water damages contents and building materials as well as creates foul mildew odors.

A water leak inside your restaurant possibly puts a strain on business functions. SERVPRO's commercial water removal team in Downtown Knoxville works hard to mitigate the problem without hindering the day to day operations of your restaurant. The entire project gets completed start to finish by sometimes changing the way things get done to accommodate your business.

SERVPRO's technicians know that replacing materials and loss of revenue get very expensive for your insurance company. When we enter a jobsite, our goal is to restore building materials and contents back to the conditions they were in before the water damage took place. When handling water damage inside your restaurant, we pay extra attention to odor control.

Water damaged materials sometimes put off foul, mildew-like odors. We know that pleasant aromas existing inside your restaurant is essential and we always take extraordinary measures to eliminate any unpleasant smells. The existence of water also possibly causes mold to develop if the moisture does not get dried out within 48 hours.

The presence of mold can create more malodor particles that are unpleasant to your restaurant customers. Odors tend to stay stuck inside materials and contents that are porous inside the building. Vinyl, upholstery, and carpet sometimes hold in particles that produce foul odors.

When mitigating any water issue, we always take steps to control odors that exist inside the carpet. To get the carpet dried out before mold growth occurs, we remove the carpet and place an air mover underneath to "float" it. When the interior rug gets wet, we spray the material with antimicrobial chemicals. The chemicals prevent any mold spores from growing into a fungus.

Many times antimicrobial chemicals, have deodorizing agents mixed into them. The compounds help dissolve malodor particles and serve as a masking agent. For professional help controlling odors inside your business, call SERVPRO of Rocky Hill / Sequoyah Hill / South Knoxville at (865) 862-8907 for assistance anytime.

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The Fire Damage Specialists of Knoxville

3/15/2018 (Permalink)

Fire Damage The Fire Damage Specialists of Knoxville Smoke damage and odors can linger for a long time if not treated correctly right away. Contact SERVPRO immediately after a fire for best results.

Team SERVPRO Knows That Fire Damage Has Many Facets Which Can Include Soot and Smoke

Sometimes the unexpected happens, and a fire breaks out inside your Knoxville townhome. In any fire scenario, first things are first, and it is essential that you make sure your family and your pets are safe. Next, it is crucial that the blaze gets put out and the dangers involved get eliminated.
 
After the threats of fire are over, it is now time to deal with the damage it caused. The best move is to notify SERVPRO's fire damage experts of Knoxville immediately after the burn takes place. Our team is IICRC certified and has experience dealing with fires of all different levels of severity.
 
Sometimes when the blaze is small, smoke damage is the only issue. Other times, flames and heat burn and char contents and building materials inside your townhouse. Many times, some damage is evident, and other things get ruined that are not readily noticeable.
 
Smoke coming from a fire, many times devastates your home. Smoke often leaves soot residues and causes foul odors to remain inside a structure. When dealing with smoke damage, the first thing we do is clean any soot residues that exists.
 
Then, after soot gets cleaned our restoration crew works to get rid of foul odors that are still present. First, we remove the odor source and debris. Eliminating the source of pungent odors, sometimes keeps odors from spreading to other areas of the building.
 
Next, we re-create the conditions that caused the initial odor problem. If smoke caused the bad smell, then deodorizing chemicals get dispersed inside the building in a way that mimics how the smoke penetrated materials and made them stink. Our restoration crew usually accomplishes this task by using fogging equipment to pump deodorization chemicals into the air and building materials.
 
Don't let any damage caused by smoke go untreated. Whenever heat or smoke causes problems inside your home, call SERVPRO of Rocky Hill / Sequoya Hill / South Knoxville at (865) 862-8907 for assistance 24 hours a day, 7 days a week.

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What to do When Water Damage Strikes and Causes Odors in Downtown Knoxville

3/5/2018 (Permalink)

Water Damage What to do When Water Damage Strikes and Causes Odors in Downtown Knoxville Downtown Knoxville Water Damage and Odors? Call SERVPRO for Smelling Like a Lily

SERVPRO Offers Equipment and Methodologies for Controlling Offensive Scents

Water damage invading and settling into your home is trouble all on its own, but when it brings smells along, it gets even worse. Downtown Knoxville is known for its high humidity, and that humidity can cause damage to the structure of your home if left unchecked. Along with that damage can come unpleasant smells, such as mustiness. One of the first indicators that there might be water damage in your home is the detection of an odor. Luckily, help is never far when this particular situation strikes.

Here at SERVPRO, our technicians are trained to do more than just dry your structure in Downtown Knoxville when water damage becomes a problem. We are also skilled in removing unpleasant odors that come hand-in-hand with water damage. Most often these scents have a source of one kind or another. However, if the smell is musty, it is often an indicator of mold. In fact, the high humidity that comes in the area is a perfect breeding ground for mold, as it brings constant moisture into your home.
 
SERVPRO can inspect for mold and rid your home of the odor attached to it. We can also dry out all the areas that are a problem and get them back to a level of dryness that is acceptable. We often choose to implement the multiple methods approach to combat the odors, which means using more than one. One such method is employing thermal fogging to neutralize odor-causing compounds. Another option is to use air scrubbers with HEPA filtration to capture airborne particles and mold spores. It can be these airborne particles that cause the foul odors attached to water damage and using this technique can leave your home odor free. Afterward, we can completely dry out everything in your home and make you feel "Like it never even happened."
 
Water damage brings all kinds of problems with it, but no matter the issue, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville knows how to fix it. Do not wait, call us at (865) 862-8907 and let us get your home back to normal as fast as possible. 

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SERVPRO - Finding Mold Damage in Knoxville

2/23/2018 (Permalink)

Mold Remediation SERVPRO - Finding Mold Damage in Knoxville You can trust our SERVPRO team to remediate the mold on your residential property "Like it never even happened."

When mold damage strikes your Knoxville home, SERVPRO strikes back. 

Knoxville residents have seen a lot of floods and other water damage this year. Every home affected has different needs when it comes to restoration, and if it is not done quickly enough, many of them also wind up with a mold issue.

Restoring a home in Knoxville after mold damage requires a professional service, just like after a major storm system dropped thousands of gallons of water on and into a home. SERVPRO has the restoration experience to know that mold is just as damaging and costly as other disasters. To deal with it properly, we ask the homeowners a set of questions before we even begin our initial inspection.

“Why do you think you have mold?” – The usual answer is that they can smell it or see it. Not every mold strain gives off the usual musty odor though. Spotting a streak of mold across ceiling tiles or along the floor trim gives us a single location, but not necessarily the point of origin. To get that, our inspector can use an air content meter to trace the mold back to where the spores first expanded.

“Have you had mold problems before?” – If the homeowner answers yes, that gives us our first location to examine. Common areas where mold growth is a recurring threat are places with high humidity and a greater chance of leaks such as attics, basements, bathrooms, and kitchens.

“When did it start?” – This answer helps identify the extent of the growth. It takes more than just a few days for mold to grow into a visible problem. If the homeowner tells us that he just saw mold under a sink, then it is very likely the spores started behind the sink, in another room; possibly even the attic or basement.

The answers to these questions mean that SERVPRO technicians need to remove sink cabinets and probably at least one or two sections of drywall behind them to trace the mold and the leak or another source of water. Depending on how long the mold was growing, cleaning and remediation can take a few days to several weeks.

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Restoring your home is not a quick process, but asking the right questions can save not just days and weeks, but hundreds of dollars in costs as well. If you have a question or to schedule an inspection, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 today.

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Finding the Cause of Flood Damage in Your Knoxville Home

2/17/2018 (Permalink)

Storm Damage Finding the Cause of Flood Damage in Your Knoxville Home A small hole in your foundation can cause severe damage during heavy rainfall and flooding.

SERVPRO Remediates Damage and Takes Steps to Prevent Future Damage

You cannot predict the weather, nor can severe weather ever get prevented. With this understanding, you are perpetually at the mercy of the construction of your Knoxville home’s foundation to prevent water from penetrating through the block and mortar joints and pooling on the floors. While modern homes have several lines of defense to prevent this from happening, older homes in the area were not as well built to withstand years of exterior water pressures. 

A lot of it results from the lack of having a French drain, as is the case with many of the homes built before the 1980s in the area. Before then, there was no real standard in place regarding the installation of these systems even though they have existed for much longer than that. It was at the discretion of the contractor building the house, and in many cases, they saved time and money and left it out entirely. The missing water diversion equipment like this can explain the number of flood damage cases our SERVPRO team sees that affect Knoxville homes. 

With just a small hole or crack in the foundation of your home, you have opened yourself up to a lot of potential problems down the road. Over even a short period, regular water penetration can wear out these vulnerable spots even further, causing them to allow even more water through when there are significant weather events and flooding conditions outside. The ever-present water underground works on these weakened portions of your foundation and continues to the point that even short-lived severe storms can quickly flood your lower level. 

Our SERVPRO team can quickly assess this flooding situation and work through the restoration plan to bring your home back to the way it used to be. While much of this restoration focuses on the removal and extraction of the water using our portable pumps and pump trucks, locating the source of the problem and sealing off these vulnerable areas is equally important. By sealing off these penetration points with hydraulic cement, you can feel more comfortable with the entire restoration process and trust that it is going to last. 

Flood damage might get caused by several different things, but inadequate water diversion implements are a typical one. When you are facing flood damages in your home, trust our experienced professionals at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. We are available anytime by calling (865) 862-8907. 

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When Your Need For Water Removal Threatens Your Knoxville Industrial Facility

2/5/2018 (Permalink)

Commercial When Your Need For Water Removal Threatens Your Knoxville Industrial Facility The trouble is, water emergencies are often highly unpredictable and cannot get prepared for as such.

When Water Damage Threatens Your Industrial Facility

Knoxville is a town that has always been industrious, but that can be a cause for pause when there is a water emergency. Production is the key to success in industrial fields, and when looming and rising waters threaten to shut down this production, there is a lot of profits that stand to be lost. The trouble is, water emergencies are often highly unpredictable and cannot get prepared for as such.

While you might have an entirely capable staff to complete the jobs and tasks that you have on site, water removal services to your Knoxville plant or warehouse might require more experienced hands capable of getting the job done right quickly and wholly. Calling our SERVPRO professionals is always a wise choice, as our team has both the expertise and the advanced equipment to handle even the largest of water problems that threaten your facility.

From the moment that our experts arrive on site, our team is spreading out to remove the source of the water that is present in the affected area. By doing this, our SERVPRO team can devote their entire attention to the water removal process and restoration to give you back a facility that looks as good as it did before the incident.

With higher volumes of water, our team often brings out a pump truck from our fleet of vehicles. The truck-mounted pumps can pull up significant amounts of water very quickly and can leave only spot vacuuming to do in specific areas that were difficult to reach with the larger pump. Once all the water has gotten successfully extracted, our experienced professionals begin the drying and dehumidification processes using air movers and other similar tools.

Ultimately, our goal is to give you back the same facility that you had before the water damage occurred, except higher safeguards (where possible) against similar instances from happening again. When you are facing an emergency that requires immediate water removal and is threatening production in your facility, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. We can be reached anytime at (865) 862-8907.

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Extreme Weather Could Lead to Flood Damage in Rocky Hill

1/30/2018 (Permalink)

Storm Damage Extreme Weather Could Lead to Flood Damage in Rocky Hill Heavy rainfall can cause your home to fill with floodwater, when this happens you can rely on SERVPRO to remove the water and remediate the damage.

Let the Trained Professionals at SERVPRO Restore Your Home after Flood Damage

No place is immune from the threat of flooding, and the Rocky Hill neighborhood is not an exception. Our area of Tennessee experiences waves of heavy rainstorms, the combined strength of which can result in flooding situations. If water fills the lower levels of your home due to extended periods of rain, a call to us can turn the tide toward recovery.

When a home in Rocky Hill suffers from flood damage, the inhabitants do not have the luxury of waiting until the water recedes to make decisions. Large quantities of water inside your home’s foundation or basement risk significant harm to your building’s structure and contents. It is crucial that rapid removal of the water occurs, followed by complete drying of floors, walls, ceilings, and other building components. Our teams of flood damage specialists train for the opportunity to complete these tasks for you.

Flood damage is a water event that requires professional help. A bucket and mop or shop vacuum are not up to the challenge. The sheer amount of water quickly overwhelms any do it yourself attempt. The experienced technicians from SERVPRO employ powerful, industrial strength pumps and extractors to evacuate the water fast. Speed is critical because of the progressive nature of water damage.

Many structures, items, and surfaces can emerge nearly good as new if water does not have the chance to soak into and begin the process of disintegration. Although building materials like finished wood, concrete or cinder block may be able to shed water without much change, drywall, insulation, ceiling tiles, carpeting, and other porous components risk swelling, crumbling, and delamination if soaked for any period of time.

SERVPRO employees learn dozens of targeted strategies to quickly and successfully remove water from the wide variety of articles found to build, finish, and decorate homes. Once the obvious water is gone, the crew uses high-efficiency fans and dehumidifiers to complete the job, drawing residual moisture out of contents and structure.

If severe weather threatens your property with flood damage, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to help you recover from this catastrophe completely. One call to (865) 862-8907 sets a process in motion that returns your home to you “Like it never even happened.”

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When A Knoxville School Gets Flooded, You Need Fast Water Removal Services

1/12/2018 (Permalink)

Commercial When A Knoxville School Gets Flooded, You Need Fast Water Removal Services Our goal at SERVPRO is to restore the water damage from your school property "Like it never even happened."

SERVPRO Can Tackle Your Knoxville School Water Damage Woes 


When torrential rains and severe weather events impact Knoxville, sometimes the least prepared buildings for flooding situations are schools. Flash flooding can happen with little warning, which can leave ill-prepared education facilities dealing with a considerable mess. While every school employs a staff of people meant to maintain the building and clean up messes as they happen, there are several situations (like this one in particular) that the staff is merely unable to clean up on their own.

Fortunately, when it comes to needing water removal services to a Knoxville school, there is help that is only a phone call away. When you call us at SERVPRO, we make sure that your crisis is as important to us as it is to you. Our emergency response team is ready any time of the day or night to ensure that your emergency gets handled professionally and efficiently.

Schools do not often have the option of closing their doors for extended periods of time for slow restoration of water damages to happen. With deadlines and curriculum requirements to hit milestones throughout every period of the school year, widespread cancellations set educators and students back considerably for reaching these goals. Water removal and complete restoration need to be fast and done correctly.

The professionals of our SERVPRO team have the tools and experience to do the job right. With fast water extraction equipment like pump trucks from our fleet and trash pumps to quickly pull up the water, we can have the entire affected area ready for drying very quickly. Air movers are used to thoroughly dry the area, making sure that no lingering moisture is left behind. Our complete drying procedure ensures that present conditions do not allow for mold growth, which can be a common problem in the aftermath of flooding.

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Ultimately, our commitment is to lessen the time that the school have to remain closed for restoration or repair. Do not wait to give SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville a call. You can reach us at any time at (865) 862-8907.

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Water Removal In Knoxville

1/4/2018 (Permalink)

Storm Damage Water Removal In Knoxville Storm flooding can tear into a home, quickly destroying small items along with upholstered furniture and drapes.

Water Removal

Storm flooding can tear into a Knoxville home, quickly destroying small items like books and magazines along with upholstered furniture and drapes which can bleed color soon after becoming soaked. It is necessary to get the stormwater out of the home promptly to prevent further damage.

That means SERVPRO technicians have to goals when it comes to Knoxville water removal. We work to minimize the damage which has already occurred and to prevent further damage from even beginning.

We start with preventing more water from entering the house. Since the problem is stormwater, we may have to lay down sandbags or some other method to prevent more water entering as we use pumps to remove standing water inside. The pumps we use are adjustable to match the level and overall amount of water in the home. Even in a large home, we can clear out the water in less than a day. The sandbags may also be necessary to prevent any water pumped out from re-entering the home.

After removing the majority of the water, SERVPRO technicians concentrate on the carpets and floors. To remove moisture trapped in the carpet fibers and between floorboards, we bring in extraction wands. We can adjust these devices to draw out water quickly, but without causing any secondary damage to the nape of the carpet or the wood floors.

Our next task is to lift the carpets and remove any pads underneath them. Pads begin to disintegrate soon after becoming soaked, and it is much cheaper for us to remove them than to attempt to dry them. To dry out any remaining moisture, we place air movers at key points to force warm air under the carpet and exhaust fans to draw out the damp air already present.

To dry out wood floors, we use the same fans and air movers. If we detect a large amount of moisture in the sub-floor, technicians lift a floorboard at entry and exit points to force warm air underneath and dry the space out.

Removing water is more involved than just being able to walk across a dry floor. To do the job correctly also means preventing further damage. If you have a flood issue with your home, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 today. We are here for you.

Click here for more about the city of Knoxville.

Different Types of Fire Damage in Rocky Hill Have Distinctive Restoration Techniques

12/26/2017 (Permalink)

Fire Damage Different Types of Fire Damage in Rocky Hill Have Distinctive Restoration Techniques Electrical Fires Cause Damage to Rocky Hill Homes--Call SERVPRO for Cleanup

Fire and Smoke Sources Often Dictate the Manner of Restoration

Fires can have very different characteristics and may make the work SERVPRO does in repairing fire damage in Rocky Hill longer, shorter, or anything in between. Some fires, like electrical fires, may require specific safety protocols and cleanup techniques. Others may be problematic due to the size and spread of fires of that variety. Here are a few of the most common types of fires in modern American homes, and how we deal with them.
 
Electrical Fires
 
One of the most common ways to get fire damage in Rocky Hill is through an electrical fire. Electrical fires, as the name suggests, start from short-circuited or malfunctioning electronics. Large amounts of electrical energy become concentrated in one area or touch a flammable surface, and ignites. The source of these fires cannot be put out with water, and are often actually caused by water touching an exposed power line or delicate electronic item. When dealing with the results of these fires, SERVPRO technicians must take care to avoid using water-based cleanup techniques until the area has been sufficiently secured.
 
Grease Fires     
 
Grease fires most often start in the kitchen when food is left unwatched, or something goes wrong in the cooking process. While most grease fires can be quickly put out by a hopefully nearby fire extinguishers, they may still cause significant damage to the kitchen and cause smoke damage around the home. We take care to treat situations according to their size, efficiently conducting restorations without being overly intrusive in your home. Odor abatement from protein fires is of particular need for professional services like those offered by SERVPRO FST technicians.
 
Weather-Caused Fires
 
Many fires start during powerful storms when lightning strikes the home, or another damage is caused by falling power lines, floodwaters, or wildfires. Fire damage of this variety tends to be significant and wide-spread across the home and may require a lengtheir restoration process. Also, floods and other types of water damage may add to your problems, requiring separate restoration procedures. SERVPRO is licensed to clean up all types of damage that may result from a storm and can then prepare the property for a rehab.
 
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready around the clock to respond to your call. If your home has been hit by fire damage, contact us at (865) 862-8907.

Information about this Knoxville area town right here.
 

Rocky Hill Bars Can Struggle From Water Damages

12/26/2017 (Permalink)

Commercial Rocky Hill Bars Can Struggle From Water Damages SERVPRO Provides Water Damage Cleanup Even After Closing to Local Rocky Hill Bars

Rely on Professional SERVPRO Water Removal to Keep Your Business Operating

Rocky Hill has quite a few watering holes for locals and travelers alike to enjoy. Because bars are not open all day long, the bulk of their business has to happen in a smaller portion of the day than other businesses are typically able to use. So, when a disaster threatens this already compromised time frame for your customer base, the result could be incredibly damaging to your overall profits.
 
As you are already aware of running a Rocky Hill bar, there are a lot of pipes and plumbing all over the place. You want to make sure that you have sinks handy and close by to keep your entire bar neat and tidy, but this in itself can have some risks involved. When your plumbing is done on your own or through an unprofessional contractor, the work is anything but guaranteed. Even if everything works very well for several years, improper installation techniques are eventually going to fail, disconnect, and leave significant water damage to your Rocky Hill business.
 
As the owner, you might not even get the opportunity to spot this occurrence until you are about to open up for the day and start serving customers. Depending on the severity of the break or pipe separation, you could be dealing with a large volume of water that can quickly spread across the barroom floor. When you are dealing with pipes flowing from underneath a sink in the bar, you can kill the supply to the lines by turning the valve on the pipe itself, provided that the break has occurred between the valve and the faucet. Your next step should be calling our SERVPRO team.
 
With expertise and experience, our SERVPRO technicians can handle any water emergency that you might have. Our priority to your business as a client is to completely restore the damages while mitigating your profit loss as much as possible. Our IICRC certified team of technicians can quickly determine the cause of the issue and repair the problem with the right materials and installation techniques to prevent it happening again in the future. In the case of large plumbing problems we can suggest partners to make the fix.
 
With the use of wet vacs and drying equipment, our team can restore the damages and get your business ready quickly. We cannot know about the problem though if you do not call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Our emergency response professionals are ready anytime; you can reach us at (865) 862-8907.

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How Can Your Carpet be Harmed in a Bearden Flood

12/18/2017 (Permalink)

Storm Damage How Can Your Carpet be Harmed in a Bearden Flood SERVPRO Rolls Out the Red Carpet for Flood Damage Restoration in Bearden

Fast SERVPRO Flood Damage Remediation Can Often Salvage Carpeting

When storms cause flood damage in Bearden, many local homes can see extensive damage happen to their carpeting and floor materials. Carpeting is especially vulnerable to the effects of flooding, as it can be damaged in multiple ways and be challenging to repair or replace after the flood has passed through. Here are three of the most common and severe ways that carpeting in your home could be damaged in a flood.
 
Warping and Stretching
Carpet, like other fabrics, can be prone to warping, stretching, and permanent malformation as a result of flood damage in Bearden. When materials like carpeting absorb water, they expand, and once the water dries up, these materials shrink back to proportions smaller than or unlike their original shape. This process can lead to carpeting that does not adequately cover floor space, rips, and tears as a result of too much pull against tack strips, and can leave the material with a dry, brittle texture. SERVPRO technicians can sometimes treat carpeting to help get it back to regular shape, but in other cases, damage may be extensive enough to warrant replacement.
 
Tears, Cuts, and Rips
Storm floods come in from the exterior, meaning they often carry in debris or break objects within the home. As these objects come into contact with carpeting in your home, they can rip apart the material from above, tearing off chunks or exposing gashes in your flooring material. We specialize in imperceptible spot replacements to replace as little of the carpeting as possible if these cuts are isolated. The volume of flood waters, degree of contamination, and condition of the padding all come into play when deciding whether to trash the floor covering and start anew.
 
Mold
Calling SERVPRO immediately after the flood is crucial if you wish to possibly salvage your carpet and avoid the effects of mold growth. Mold can grow fast in the aftermath of a flood, and no place makes a better home than your soft, inviting rugs. We respond quickly to put in place preventative measures against mold growth and stop this type of damage from ever entering your home. Removal of moisture and the application of an antimicrobial agent can be the solution.
 
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready 24/7 to respond to your call for help. If your home has been damaged in a flood, call us at (865) 862-8907.

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Hidden Attic Mold Damage in Knoxville

12/7/2017 (Permalink)

Mold Remediation Hidden Attic Mold Damage in Knoxville Clogged gutters can lead to water intrusion and mold growth in your home.

Clogged Gutters Can Cause Water and Mold Damage

Gutters and downspouts clogged with leaves and other debris in the autumn lead to the growth of attic mold colonies in Knoxville. Water pools and does not drain, leading to the excess moisture entering your home in areas not often inspected. We are familiar with this phenomenon and have the strategies to remediate the current infestation and offer recommendations to avoid the problem in the future.

When water has its path impeded with materials that hold back the intended flow it must go somewhere. Damaged and poorly maintained gutter systems force pooled up water under shingles and through the siding, brick, or other cladding materials of your Knoxville home, causing mold damage in attics and between interior and exterior walls. Calling for our services at this point does not even cross your mind because you are entirely unaware of the problem.

As this water intrusion goes unnoticed, the mold growth and subsequent damage are missed as well. Not until you smell the characteristic musty odor or see feathery or leathery mold colonies moving across ceilings and down walls in your living areas do you begin to make the connection. Whenever you suspect mold damage, SERVPRO is ready to lend a hand.

Not only do we remediate mold according to EPA protocols, but we also inspect for and locate the genesis of the mold colonies, evaluating how the moisture necessary for mold growth entered the picture. SERVPRO technicians are masters at following the clues water leaves, and we also help you understand why moisture is such an issue with mold growth and how to eliminate it as a growing medium for the tiny fungi.

Your outdoor gutter and drain system works wonders at keeping water out of your home when cleaned regularly and installed and maintained properly. When water flows off the roof and into a working drainage system, it is directed away from your foundation and walls leaving interiors dry. When blockages develop, or the gutters and drains are bent or leaking, the water takes the most accessible route right into your home. Slush, snow, and ice buildup in the gutters create ice dams, which force even more moisture into your attic or walls. SERVPRO technicians are trained to identify these issues and help you arrange to have the gutter system rehabbed so that the water stays out and mold has no fuel to grow.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has the technical knowledge and tools needed to remediate a mold infestation. Call (865) 862-8907 to start the process in motion, resulting in mold abatement and restoration of a working gutter and drain system.

Click here for more information regarding the city of Knoxville.

Commercial Water Removal for Assembly Plants in Knoxville

11/14/2017 (Permalink)

Commercial Commercial Water Removal for Assembly Plants in Knoxville SERVPRO technicians have the equipment to quickly and efficiently remove water from large plants.

Proper Water Removal Can Prevent Future Water Damage

One of the final steps in manufacturing, assembly of the finished product occurs in many places in Knoxville. Water from flooding or a major leak can stall lines and keep production halted, making your plant late with orders.

No matter where invasive water comes from, Knoxville plant managers can solve the situation with commercial water removal. SERVPRO technicians, ready 24-hours a day, quickly remove standing water with appropriately-sized equipment. When floodwaters contain contamination, we directly address the issue according to IICRC protocols.

Pollutants come from anywhere the water traveled. They include both solids and liquids. We can eliminate some more easily than others, while certain ones create various threats of different severity. Many of these solid, and a significant amount of the liquid, contaminants disappear as we remove the water. We remove even more after we finish pumping out and extracting the water.

Wherever absorbent or porous materials exist within your plant, water fills the pores and holes. Using water's own properties against it, we heat different areas to speed up evaporation. We also create air currents with large air movers to direct moist air, so it goes exactly where we want it – outside through open windows or toward a desiccant machine or large dehumidifiers.

Without professional water removal services, your plant's interior might seem dry after your employees take care of the problem with mops, squeegees, and towels, but this often results in a more significant problem later when water damage sets in and begins causing problems. SERVPRO technicians can help your plant avoid this much more costly situation. Doing so and quickly responding to your plant's emergency situation can eliminate a substantial amount of future downtime, financial expenses, and other issues.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville employs dedicated individuals and then trains them in a variety of areas, ensuring they respond appropriately whenever our local businesses need assistance. Because emergencies happen at all hours, we answer our phone no matter the time, day or night, and every day of the year. Call us at (865) 862-8907 for 24-hour services which can protect your business from water damage and many related problems.

Click here for more information about the city of Knoxville.

Water Removal in Knoxville

11/10/2017 (Permalink)

Water Damage Water Removal in Knoxville When water seeps into your basement, it is time to contact SERVPRO and enlist their help in drying out your home. Call today for a quick response.

SERVPRO Technicians Arrive Equipped to Eliminate Excess Water From Your Home

Homes in Knoxville have seen torrential rains this year. We saw record-breaking totals in the spring, to heavy rainfalls experienced in late summer and fall, after hurricanes made landfall in the gulf and continued dropping precipitation throughout the Tennessee Valley. When the sheer volume of rainfall threatens to inundate your home, you need a reliable water removal service.
 
Storm after storm soaked the ground around your home this spring, summer, and fall. Eventually, moisture seeped into the lowest levels of your dwelling. Water removal in Knoxville is a hard task for a homeowner to complete without professional help. We offer residents powerful equipment and skilled technicians to deal with the devastation of standing water in their interiors.
 
Water is not a benign substance when it fills up spaces in your home. Many building materials begin a devastating deterioration cycle after a soaking. Wood swells, absorbing the water and becoming distorted in shape. Metal rusts and pressed wood and paper products, commonly used as walls, ceilings, and trim, literally dissolve. As the structure of the building materials changes, they weaken and become unable to performs the jobs expected of them. Supporting walls bend, walls crumble, and flooring sags, warps, and buckles.
 
SERVPRO technicians are highly trained in the skill sets needed to remove all traces of excess water to restore the strength and integrity of waterlogged building materials. We start with a straightforward process -- pumping and extracting the standing water out of all the spaces in your home. Our pumps work even underwater, and high-efficiency extractors pull water out of carpeting, corners, and hidden recesses.
 
Expect our work crews to monitor moisture levels and use advanced scanning technology to locate water hiding behind walls and in the cells of cinder block foundations. All water must evacuate, or your home is at risk of secondary damage such as microbial growth. Once the standing and trapped water is removed, we move on to drying residual moisture out of the structure and contents of your home. Industrial strength air movers and dehumidifiers positioned throughout the flooded area continue to reduce moisture levels until the targets determined by our technicians are met.
 
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has years of experience in removing water from residences in the Tennessee Valley. Call (865) 862-8907 to schedule an evaluation of your water issues and to begin work on a plan that will leave your home “Like it never even happened.”
 
For more information about the City of Knoxville, Tennesee visit:  http://www.knoxvilletn.gov/

Remediating Rocky Hill Fire Damage

11/7/2017 (Permalink)

Fire Damage Remediating Rocky Hill Fire Damage Although a small percentage of fires destroy a house completely, most of the remediation cost is from smoke and soot.

Fire Damage Remediation

Any house fire in a Rocky Hill home causes some damage. Although a small percentage of fires destroy a house completely, most of the remediation cost is from smoke and soot. The time to clean affected structure and property is a lengthy process, but usually, it is cheaper than dealing with a home that requires extensive work to clear out and replace burned property.

Due to smoke and soot, much of the Rocky Hill fire damage can center around the heating and air conditioning system. Once we begin to inspect a home, SERVPRO runs through a short checklist with the owner and fire department, if they were called out, to determine how extensive the residue may be and the actions we need to take.

First, what was the proximity of the vents to the fire? The closer the vents and the air conditioner or furnace were to the fire itself, the more likely we need to clean the system.

Was the air or heat turned on and in operation? If yes, did smoke enter the supply side of the system? If the answer to both is yes, then there is smoke residue inside the ductwork.

Did smoke blow out of the return vents? If it did, then the residue is probably throughout the entire duct works, and SERVPRO technicians must bring in extendable brushes and fog machines to generate a cloud of cleaning agents that can reach every surface inside the ducts.

How long did the fire burn? A quickly extinguished blaze does not have time to generate much smoke, which means the amount of residue is small. One that burned a longer period, even if there were few flames, generates much more smoke which travels through the home, leaving a residue over a wider area. The surface residue is thicker as well, requiring stronger cleaners. It is more likely that we need to remove and replace building material such as ceiling tiles, drywall, and floor trim.

Each question we ask at a house fire provides valuable information to help return your home to its pre-fire condition. The goal of SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is to help you return your life to its pre-fire condition as well. Call us at (865) 862-8907 if you need us or just have a question.

Click here for more about Rocky Hill, Tennessee.

SERVPRO Handles Storm Flood Damage in Rocky Hill the Fastest and Most Effectively

10/20/2017 (Permalink)

Storm Damage SERVPRO Handles Storm Flood Damage in Rocky Hill the Fastest and Most Effectively SERVPRO responds quickly to all storm damage emergencies, no matter the scope or size.

SERVPRO is Faster To Any Storm Disaster When It Comes to Rocky Hill Homes

The worst part of a major storm is typically not the storm itself, but the ensuing days after it. If your home is unlucky enough to be impacted by flood damage in Rocky Hill, it can take weeks to dry out after the storm on its own, and even longer for you to restore the damage without professional help. This is the problem SERVPRO sets out to solve. We cut restoration times to the shortest intervals possible while maintaining effective and thorough treatment solutions, meaning our services are unprecedentedly timely and comprehensive.

Storms can cause a host of flood damage problems in Rocky Hill, with entire blocks at a time sometimes becoming inundated with water during the worst storms. SERVPRO is always ready after major disasters to help, with a large stock of equipment and machines to best help residents in need. We offer full water removal solutions, including water extraction, assisted drying with air movers, and dehumidifiers. Once water has been cleared from the property, we can then begin work on restorations, applying our professional techniques and training to help save as many materials and belongings as possible from the costly tallies of full replacement. Restoring damaged materials almost always carries a lower cost than replacing them, so we evaluate each item separately to determine an appropriate treatment solution for it.

We also have the resources to deal with other types of damage simultaneously. Many homes suffer from fire, mold, and other types of damage in tandem with flooding, but our well-rounded portfolio of certifications and training techniques allow us to combat these with ease. Our service helps to ensure that other types of damage do not gain the upper hand in your home or go undetected.

Locally Owned Company with National Resources


SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is a locally-owned franchise of a national company that provides professional water and flood damage removal and restoration services. Call us 24/7 at (865) 862-8907.

For more information regarding the city of Knoxville, click here

Small Water Emergencies can Benefit from Water Removal Services in Your Rocky Hill Home

10/9/2017 (Permalink)

Water Damage Small Water Emergencies can Benefit from Water Removal Services in Your Rocky Hill Home Some water that overflows can be contaminated. Contact SERVPRO to quickly help remediate the damage after water is found on your property.

Trained Professionals Will Tackle Smaller Problems Before They Turn Into Large Scale Damage

The dry state of a Rocky Hill home is what protects it from many different kinds of damage. Moisture of any severity can create situations that can, in turn, cause a fire, water damage, mold, dry rot, and other forms of structural damage inside your home.

To protect your home from these disasters, you should arrange for water removal services in Rocky Hill to make things right again. Doing so immediately after a washer overflows or a toilet backs up can save you from higher repair costs in the future. If highly absorbent materials such as fiberglass insulation or newer carpeting become wet, extracting the water often protects these from becoming so damaged they require disposal and replacement. If either of these become exposed to water for long enough periods of time, you can expect a costly bill for the replacement materials and labor required to install them.

At SERVPRO, our goal is to protect your home from these sorts of damages. One of the most common ways we do this involves removing the water that threatens your home. We use machinery and equipment that directly addresses the nature of the water that invaded your property. For standing water and flooded lower areas of your home, pump trucks stand ready. Elevated humidity in your attic that comes from poor venting practices receives monitoring and dehumidification. Regardless of the degree to which your home experiences water problems, we can take care of the situation professionally and resolve the problem, so your home remains protected.

After we finish the necessary water removal procedures, we spray areas that might foster mold growth. This spray protects your residence in these locations from both current mold spores and other microorganisms and future ones that might settle there later.

Calling SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 is the first step in protecting your home from invasive water. Our water removal services are tailored to the specific needs of your property and can make everything “Like it never even happened” quickly.

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Electrical Shorts Can Cause Fire Damage to Your Rocky Hill Apartment

10/9/2017 (Permalink)

Fire Damage Electrical Shorts Can Cause Fire Damage to Your Rocky Hill Apartment You should regularly check your appliances to prevent fire damage from frayed cords and wiring.

Fast and Efficient Fire Damage Restoration Services

Everyday living requires the use of multiple electrical appliances. Some are larger than others while others are handheld and even portable. Your Rocky Hill apartment most likely holds several examples of both sizes. Any appliance, regardless of size or function, can develop problems with frayed cords or pinched wiring.

In the Rocky Hill area, fire damage can come from problems with wiring or cords that become overheated or come into direct contact with materials that ignite when exposed to bare wires. Checking your appliances on a regular basis can prevent this situation. At SERVPRO, we understand that every home contains several appliances but cannot stress enough the importance of such maintenance.

After appliance-created fire damage affects your apartment, we can mitigate the problem quickly and efficiently. SERVPRO technicians earn and retain certificates from the IICRC in Fire and Smoke Restoration (FSRT), enabling them to carry out the required work. When water from the fire department remains behind, saturating your walls and floors, our extensive equipment can handle this aspect, as well.

Because fire and smoke create noxious odors from the soot, removing as much as possible can reduce smells significantly. This is crucial with shared central air or heating systems between apartment units in the same building. Otherwise, your neighbors may experience problems with soot particles that flow into their dwellings, impacting their air quality for months. Because timely responses can minimize this situation, mitigation should begin immediately after any size fire.

Even in small fires that never required the fire department's response, smoke can travel far and wide. We have the equipment and measuring devices to detect where smoke went, and can then clean it up, eliminating the problem before it can spread. Fire does not need to be large to require professional clean up services.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is always ready to help with fire damage mitigation, no matter the severity. Cleaning up soot and smoke deposits protects your health and that of others around you. Our local number is answered 24/7 by professionals who can provide the assistance you need. Contact us at (865) 862-8907 any day of the year to make sure your apartment receives the attention it needs. 

For more information about the Rocky Hill area, click here.

How a Hot or Cold Day Affects Mold Damage in Knoxville

9/18/2017 (Permalink)

Mold Remediation How a Hot or Cold Day Affects Mold Damage in Knoxville SERVPRO Is the Solution to Mold Remediation in Knoxville. Don't Let Unsightly Mold Remain in Your Home.

Mold Proliferation Does Vary with Temperature Changes and Other Factors

While stopping mold growth is very difficult without adequate tools and training, slowing (or accelerating) expansion could be as simple as changing your thermostat. Mold is hardy by nature, but that does not mean it is invulnerable to environmental changes. The key to controlling mold damage in Knoxville could very well be careful climate control. Before calling SERVPRO to your home, consider what each of these conditions can do to affect mold growth.
 
Warm Temperatures
The ideal conditions for mold damage in Knoxville tend to involve temperatures at or slightly above room temperature. These temperatures are not only the most comfortable for humans, but also for most types of mold. Mold usually grows fastest when your home is in its default state. While cranking up the air conditioning or turning off the heat may help to slow the spread of mold, it will also likely create uncomfortable conditions for you, so consider carefully any changes you make. Ask SERVPRO about the moisture factor in mold proliferation.
 
Cold Temperatures
Few types of mold grow well in colder climes as warmer ones. In northern parts of the country, the fungi are much more common in the summer, as freezing temperatures present a serious impediment to efficient growth. However, living in low temperatures can create safety hazards, meaning that a cold day only tends to advantage non-climate-controlled parts of the home such as garages and outdoor areas.
 
Summer Heat
Particularly hot summer days can be either harmful or helpful, depending on conditions. Unfortunately, most hot days in Knoxville tend to carry with them conditions of high humidity, fostering increased mold growth. Sometimes, however, hot and dry air can help to eliminate moisture and deny vital nutrients to the mold. Using those principles, SERVPRO technicians may also take advantage of specialized lamps to target patches of mold growth with concentrated heat.
 
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is available year-round to respond to your call for help. If you have found mold damage in your home, call us today at (865) 862-8907.

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How SERVPRO Deals With Smoke For Rocky Hill Fire Damage Restorations

9/12/2017 (Permalink)

Fire Damage How SERVPRO Deals With Smoke For Rocky Hill Fire Damage Restorations Smoke is pervasive: it finds its way into all corners of a burned area, embeds itself deep into materials, and cannot be removed through normal means.

Fire Damage Restoration

Although it may be the last thing on your mind when a fire hits, smoke often ends up becoming one of the costliest and most difficult aspects to recover from after a fire. Smoke is pervasive: it finds its way into all corners of a burned area, embeds itself deep into materials, and cannot be removed through normal means. However, it cannot be ignored, either, as long after other aspects of the fire damage in your Rocky Hill home have disappeared, the smell of smoke may still linger in the air. SERVPRO stocks machines specifically designed to combat smoke for this reason, as nothing but the most high-quality equipment can effectively eliminate smoke odors.

The bedrock of our smoke removal strategy for victims of fire damage in Rocky Hill is the deodorizing fogger. Foggers are machines that, as the name implies, create a specialized fog in your home. This fog is composed of special cleaning and deodorizing compounds that seek out smoke particles and neutralize them, removing the odor at its source. The fog simulates the path and behavior of smoke, so that deep corners and challenging materials are treated effectively. We employ two varieties of this machine: thermal foggers, which are placed in large areas such as rooms or hallways, and ULV (ultra low-volume) foggers, which help to deodorize tight places such as the space behind walls or in HVAC vents.

In addition to fogging technology, our expansive selection of cleaning tools allows us to target larger aggregations of soot and ash, eliminating the most pungent sources of odor with ease. Furthermore, our planning expertise and site management help to keep odors from spreading and contain treatments to as tiny an area as possible in your home.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has the tools and training required to take out any smoke odors your home may have. Call us 24/7 at (865) 862-8907.

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Quarantines for Rocky Hill Mold Damage Are Rarer Than You Think

9/8/2017 (Permalink)

Mold Remediation Quarantines for Rocky Hill Mold Damage Are Rarer Than You Think If you spot mold in your home, call SERVPRO to assess and remediate the mold before it spreads further.

SERVPRO can determine the extent of remediation your mold damage requires

One of the biggest fears homeowners have - and one of the most common reasons why small issues can spiral out of control - about mold damage is quarantine. It is natural to fear your home being quarantined, as this represents not a mere inconvenience but a complete (if temporary) upheaval of your lifestyle. While quarantines do happen, they are thankfully rare, and it is highly unlikely that your Rocky Hill home has mold damage severe enough to warrant a full quarantine. However, if mold is especially severe in one room or section of the house, that portion alone may be sectioned off to prevent its contamination from spreading around the home.

SERVPRO technicians typically do not institute a quarantine for mold damage in your Rocky Hill home unless it is absolutely necessary. That means that either mold has so consumed the home that any movement in it is likely to aggravate the fungus, or there is a massive infestation of potentially harmful black mold. Some types of mold can cause health effects, so while we do not like issuing quarantines, it is always to protect you and your loved ones. Quarantining the mold allows us to use harder-hitting treatments and, more importantly, prevent spores from escaping and spreading elsewhere.

We work to get quarantines removed as fast as possible. Typically, you can move back in once the mold has been killed off and while deodorization and restoration procedures are underway. However, it is important to heed the advice of SERVPRO technicians, as they understand the situation better than anyone else and have trained extensively on when and how to institute restrictions and warnings concerning mold growth. The worst type of quarantine, a full condemnation, is very rare and almost never applied for mold damage scenarios unless the structure itself is at risk of collapse.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is available around the clock to respond to mold damage at your home. Just call us at (865) 862-8907 to find out how we can help.

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How Water Removal can Clean Up and Protect a Home in Rocky Hill

8/27/2017 (Permalink)

Water Damage How Water Removal can Clean Up and Protect a Home in Rocky Hill When wallpaper and long drapes get wet, they need to be dried out quickly to prevent mold from setting in. Should you have damage, call SERVPRO.

Contacting Certified Technicians After a Water Damage Event in Your Home can Prevent Secondary Damages from Setting in

When an accident occurs inside a home, the confined environment often works against a homeowner. Water spilled on the floor, in any amount, can quickly evaporate, making the saturated area seem drier than it really is while at the same time significantly increasing the humidity in the air.
 
Homes might require water removal services in Rocky Hill for several reasons, from appliance's water lines to tubs and sinks to weather-related issues. While removing as much water as possible before SERVPRO technicians arrive is always recommended, waiting to call for professional assistance only allows damage to worsen.
 
Prompt attention to the immediate area can curtail the amount of damage sustained, but professional mitigation of the situation also protects your home in other locations. The additional moisture in the air from evaporated water rarely remains suspended permanently, however, and condensation on belongings or absorption of this moisture by porous items within your home can allow other, more costly problems to develop.
 
Once humidity has penetrated into an area, for example, behind the seams on wallpaper, that moisture becomes increasingly complicated and time intensive to extract. Water removal can prevent damage in the first place, and we use dehumidification and desiccant equipment for this purpose throughout affected homes. Our highly trained and experienced technicians received certificates from the IICRC in Water Damage Restoration (WRT), ensuring that your home receives the quality services it needs and deserves. Our goal is to restore damaged homes thoroughly, so everything is once again “Like it never even happened.”
 
To quickly dry out your home's saturated floors, our use of water removal equipment might include large pump trucks when standing water is present. Large air blowers and small heated pads increase the rate of evaporation. Handheld suctioning devices are useful for eliminating smaller pockets of water present. Dehumidifiers and air scrubbers remove moisture from the indoor environment before it has a chance to cause further damage.
 
Wherever walls and vertical structures, such as long drapes or decorative columns, are also saturated with water that has wicked upwards along their lengths, our air blowers can be directed specifically for each one, reducing the probability of water stains and color bleeding. When the air outside is less humid than the indoor environment, we allow windows to remain open, speeding up the process even more.
 
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is here to help you accomplish restoring your home to a pre-accident condition with the latest in water removal technology and qualified, skilled professionals. Call us at any hour of the day or night, 365 days a year, at (865) 862-8907.

For more information regarding Rocky Hill, click here

Mold Remediation Services Available For Motel Owners In Knoxville

8/11/2017 (Permalink)

Commercial Mold Remediation Services Available For Motel Owners In Knoxville SERVPRO has an entire section devoted to helping businesses just like yours recover after disaster strikes.

Are You A Commercial Property Owner Dealing with Mold Damage? SERVPRO is Here to Assist! 

Mold remediation for a business like yours, for the majority of restoration companies, is an after thought. They lump services in with those provided for home recovery, when in fact there is a major difference in business preparations and the restoration process itself.

To properly treat your Knoxville area property for mold damage, it may be necessary to work during non-peak hours to limit interruptions to normal business operations. When dealing with mold that affects your motel guests, remaining operating during remediation is imperative. The company you choose needs to understand and have the knowledge to protect employees and customers from exposure.

You want access to someone like SERVPRO with all of the resources, equipment, personnel, and experience necessary to perform at a maximum level. Our technicians take every precaution to restrict access to contaminated areas, keeping you informed after each night, advancing your remediation process as quickly and efficiently as possible.

SERVPRO has an entire section devoted to helping businesses just like yours recover after disaster strikes. With experience in every major type of catastrophic event known to man, we can provide you with the services you need to help keep your motel up and running.

Our containment methods prevent exposure to additional areas, containing shower corner mold when possible to avoid additional growth. We also have access to air movers, scrubbers, infrared moisture detectors, hygrometers, and water extraction equipment necessary to perform any services required to get the job done right.

SERVPRO technicians explain our remediation process entirely, giving you exceptional insight into how mold operates and how everyone that works for you can help prevent these problems from reoccurring. Our staff knows how important your business is and we make every effort to show how much we care during every interaction.

Removing mold from your motel rooms can be easy, or it can be hard. The longer you wait to make a call for help, the more losses you experience. With the right company, your mold remediation services go off without a hitch. They can even help remove odors that develop and completely deodorize the entire space.

Locally Owned Company with National Resources

Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for full details, or to schedule your initial inspection today. Help is only a phone call away. (865) 862-8907

For more information regarding the city of Knoxville, click here.

Removing Contaminated Water In A Water Damage Emergency In Rocky Hill

7/28/2017 (Permalink)

Water Damage Removing Contaminated Water In A Water Damage Emergency In Rocky Hill If your home has endured water damage from a pipe leakage or natural disaster, SERVPRO can help you remove the contaminated water.

Water Damage Emergency

When a flood or pipe leakage occurs in the house, water can penetrate into the wall cavities and create pockets of saturation. It can also spread to the furniture and other household items, contaminating them in the process. Detecting and decontaminating these areas usually requires professional help and sophisticated equipment such as moisture detection meters.

If your home has endured water damage from a pipe leakage or natural disaster, SERVPRO can help you remove the contaminated water. With many years of experience, SERVPRO has the tools and experts to respond quickly to your water damage emergency in Rocky Hill. We understand that speed is crucial to prevent greater damage and costly repairs.

The first part of the decontamination process is eliminating any hazards on the site. SERVPRO technicians are very keen on safety, adhering to IICRC recommendations in water damage restorations. We post appropriate signs on the site and use the necessary PPE (personal protective equipment), including full body suits, boots, eye protection, and respirators.

We begin the procedure by spraying an EPA-registered disinfectant on the contaminated parts. Containment may be necessary if there is a possibility of spreading to unaffected areas. Silt and debris can also be hazardous if they contain such materials as lead or asbestos. To remove these items, we may use rakes and shovels to ensure that the area is clear.

If the water damage was severe, chances are it affected the carpets and floor as well. SERVPRO technicians use extractors to remove excess water from these areas during the decontamination. In some cases, the contents may be too damaged to be restored. Our technicians can perform tests and determine which ones need to go.

If black water is the source of the contamination, it may be necessary to remove and discard both the carpet and pad. Our water damage specialists are trained to use special disposal procedures when dealing with contaminated pads and carpets. In extreme cases, we use pressure washers to clean contaminated structural components and EPA-registered disinfectants to disinfect the surfaces.

Next, we apply industry standard drying techniques to remove moisture from interior walls and hard-to-reach areas contaminated by sewage or rising water. Any debris on the job site is removed and disposed of properly. Once we are done with the cleaning procedures, we position air movers and dehumidifiers to accelerate drying.

Contaminated water is damaging both to your property and your health. As a locally owned business, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can respond quickly to deal with the water damage. Call us anytime at (865) 862-8907.

Visit http://www.knoxvilletn.gov/ for more about Rocky Hill, Tennessee.

Fast Flood Damage Restoration In Trendy Downtown Knoxville

6/29/2017 (Permalink)

Storm Damage Fast Flood Damage Restoration In Trendy Downtown Knoxville Often we remove padding as it is inexpensive to replace and its removal helps avoid mold growth and resaturation of the carpet.

Flood Damage Restoration

Beautiful views and a great location in the center of our vibrant city center draw urban pioneers to condos in the theater district. The elegant older buildings feature gorgeous updating and rehabbing that lets both the century-old woodwork and modern conveniences shine. If a plumbing fail or appliance malfunction floods your space SERVPRO has the answers.

19th-century grace meets the 21st-century master bath in an unfortunate way as flood damage afflicts your downtown Knoxville condominium when the soaking tub overflows while you are out to dinner. The reclaimed hardwood floors and plush carpeting just outside the tiled bath swim in water. Our water damage restoration crews turn this scenario from certain disaster to complete recovery using the proper professional equipment and techniques.

SERVPRO arrives just hours after your call, ready to remove the water and assess the other damage. Speed is crucial in a flooding situation. The longer the water remains in your condo, the more likely it is permanent or secondary damage may occur. Our service trucks have industrial strength pumps and extractors that assist our trained technicians in swift and complete standing water evacuation. Even if power is temporarily unavailable in your home because of the flood, our truck mounted tools allow us to get the water out.

Harm to the hardwood and other flooring is limited if drying of absorbed moisture begins immediately after water extraction. Our crew uses special probes to establish a baseline that informs drying goals for both the visible wood floor and also the subfloor. The sub-layers below all of the floors, tile or hardwood, must dry completely or the residual moisture threatens to warp or otherwise damage the top layer. SERVPRO workers use air movers, dehumidifiers and drying mats to ensure moisture in all flooring reduces, confirmed by continual moisture metering. Sometimes special techniques are required, including raising or drilling through floor planks to release and gain access to hidden pockets of water.

Carpeting is restorable when attended to fast, and we make every attempt to dry it in place. Often we remove padding as it is inexpensive to replace and its removal helps avoid mold growth and resaturation of the carpet. SERVPRO technicians receive training in both carpet drying and reinstallation, paying careful attention to the tack strips made of pressed wood. Those hidden strips must be dry before the carpet is relaid, a challenge because they absorb water more quickly than the relatively impervious stained and sealed hardwood underneath or nearby.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville offers condominium owners rapid response times. If a tub overflows and your river-view home needs flood damage restoration call (865) 862-8907 for an inspection as soon as possible.

To learn more about Downtown Knoxville click http://www.knoxvilletn.gov/.

Kitchen Flooding Requires Water Removal Tricks in Knoxville

6/26/2017 (Permalink)

Water Damage Kitchen Flooding Requires Water Removal Tricks in Knoxville Plumbing failure is a top reason for water damage in a home. Have your plumbing inspected regularly and call SERVPRO when you have damage.

SERVPRO Technicians Find All the Pockets and Grooves Where Water Hides in Your Kitchen and Causes Damage

Today’s appliances use water in many ways, requiring pipes that often nestle behind cabinets and within walls. If plumbing springs a leak or a pump or valve malfunctions, water builds up in areas without the homeowner being aware. Once the leak shows itself, pockets of water need extraction. SERVPRO has the techniques and equipment to complete the job.
 
Your ice maker and water dispenser are state of the art, but the complex of connections leaked over time between the main and the refrigerator. Reaching into a cabinet, you note items near the back are damp, and you discover some standing water that needs removal in your Knoxville kitchen. A call for one of our crews gets the water removal started and the investigation into the extent of the problem begun.
 
Professional water removal is crucial in this situation. SERVPRO technicians are tenacious in their search for all the water involved. Your home’s structure traps water between studs and under cabinets, and we have specialized moisture meters that find the water. We then use extractors and drying mats that pull all the offending water out, as any residual risks mold growth and other secondary water damage.
 
Once we remove the standing water, drying goals are established and a plan implemented. Air movers and dehumidifiers help, and we may remove cabinet kickplates over and even replace soaked wood if necessary. The floors and backs of cabinets are often made of pressed wood that deteriorates quickly and provides food for microbial outbreaks. Replacement of these components may make sense.
 
SERVPRO then arranges for repair of the plumbing, so the damage stops. Reassembly of the cabinets, repair of damaged drywall, and refinishing where needed completes the restoration. We are pleased to leave your kitchen looking just as it did preloss, ready to be enjoyed by you and your family.
 
You can count on SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to handle even tricky water removal problems. Give us a call at (865) 862-8907 when plumbing woes surface and damage your kitchen.

For more information regarding Knoxville, click here

Remodeled Rooms Hit Hard By Mold

5/24/2017 (Permalink)

Mold Remediation Remodeled Rooms Hit Hard By Mold Even a small amount of water soaked into these areas encourages mold growth as spores are always present.

Mold In Remodeled Rooms

House hunters find an older home in a desirable neighborhood and make it their own by upgrading and remodeling. Expanded kitchens and basements transformed into living areas are common household projects. Modern materials replace lathe and plaster or cinder block walls. Amid the pleasure of gaining comfortable space in your new-to-you comes the surprise of unexpected mold growth. SERVPRO is ready to investigate, remediate, and plan for your mold-free future.

The components used to rehab or remodel increase the possibility of mold damage to your Knoxville home. Drywall has high levels of cellulose, the perfect diet for mold growth. The new trim that adds style to your transformed living areas often is a pressed or chipped wood product, not a solid expanse of minimally processed hardwood like that installed decades ago. Our technicians learn about how these remodeling choices increase mold growth challenges during the restoration training we require for continued employment.

Moisture that would sheet down a plaster wall or easily wipe off original hardwood baseboards instead saturates the brand new construction components. Even a small amount of water soaked into these areas encourages mold growth as spores are always present. Something as innocuous as a steamy kitchen following the cooking of a big meal or a tiny leak in the hose leading to your new dishwasher provides enough wetness to activate the mold and the cellulose-based walls, cabinets, and trim offer a place for the fungi to bloom and grow.

Call in SERVPRO mold remediation specialists to contain and remove the obvious mold. Then work with our team to make changes in the areas you remodeled to limit future mold growth. Eliminate the soaking and mold starves.

Options include proper venting and exhaust fan installation. Plumbing leaks need repair and areas of your home that a naturally more humid, such as a basement area that is now your new family room, need to be assessed for high relative humidity levels. Vapor barriers and consistent dehumidification go a long way toward minimizing the moisture that transforms benign mold spores into robust mold colonies. SERVPRO works with you and other contractors to make these changes.

Enjoy your remodeled home without fear of microbial infestation with the help of SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Call us at (865) 862-8907 to schedule a mold remediation assessment.

Interested in Knoxville, Tennessee? Visit http://www.knoxvilletn.gov/.

Concerns When Mold Is Found In A Daycare Center In Knoxville

5/11/2017 (Permalink)

Commercial Concerns When Mold Is Found In A Daycare Center In Knoxville Battling mold on your own is unwise.

Mold Damage In A Daycare Center


When you operate a business catering to small children and their families, you see issues arise if you experience a mold outbreak. Parents express great concern, and you fear local or state agency inspections lead to consequences including possible closure. Battling mold on your own is unwise. SERVPRO has the resources to help you remove the mold you have today and prevent other infestations in the future.

Daycare centers feature many places where mold damage appears, causing worry for Knoxville licensed child care facilities. Bathrooms, water fountains, kitchens, craft rooms, and diaper changing areas all have plumbing. Sinks, toilets, and the pipes that link them to the water and sewer or septic system threaten to feed mold outbreaks through spills, overflows, backups, and leaks. We offer schools and commercial building owners our skills as experts certified in the mold remediation protocol created by the Environmental Protection Agency (EPA).

Although no reputable mold remediation company can promise to eliminate mold, SERVPRO promises to contain and remove current colonies and to work with you to significantly limit the possibility that the fungal growth returns. Mold spores hide everywhere, lighter than air, floating on air currents. Moisture awakens the spores, causing them to proliferate. Almost any surface is a good host for mold growth, and daycare centers have many areas when mold gains a quick foothold.

When we arrive, your expectation is that our technicians scour all areas of your center to find visible mold. We contain the outbreaks, using physical barriers like plastic sheeting to keep the mold from spreading. Large amounts of mold mean we bring in the air scrubbers, negative air pressure machines with filtering technology that restrain mold or spore movement. Areas that supported mold growth receive disinfection using products SERVPRO Applied Microbial Remediation Technicians learned about during comprehensive training leading to certification.

Finally, our staff locates all sources of moisture and develops a plan to stop the water from invading the daycare. SERVPRO looks for leaks and areas where spills remain unattended. The areas identified are dried thoroughly using air movers and dehumidifiers. Plumbing malfunctions find resolution and cleanup protocols enforced for puddles and pools. With no water for food, we stop mold in its tracks.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville awaits your call to respond to mold damage issues. Dial our operators at (865) 862-8907 who schedule a visit from our mold remediations team.


For more information regarding Knoxville, click here http://www.knoxvilletn.gov/

Hazardous Waste & Biohazard Services That Protect You, Your Family, Your Facility and Your Staff

5/2/2017 (Permalink)

Biohazard Hazardous Waste & Biohazard Services That Protect You, Your Family, Your Facility and Your Staff Make certain that the restoration company that you hire knows how to handle biohazards properly. Call SERVPRO to discuss the situation.

Trust SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE to Secure Your Property and Possessions from the dangers of Waste and Biohazards



The majority of biohazards in existence are only visible through the use of a microscope. Exposure to biohazards can be harmful. The two biggest problems you face are the dangerous elements and possible exposure and not knowing if the deceased is infected with any diseases. Organisms that exist outside the body and in sewage, floodwaters and even some condensation created by air conditioners possibly contain hazards that may be harmful to your health.

In some cases you may see the visible evidence of a biohazardous problem, but not the actual pathogens themselves. Black Water from sewage damage or rising river water carry elements hazardous to your and your family.  Many know this information “logically.” However, under stressful situations, people find themselves “smack-dab” in the middle of it as you see on the evening news after major floods.  In some cases, people can logically comprehend that flood waters and standing waters pose various health risks, including infectious diseases, chemical hazards, and injuries.  However while personally experiencing a catastrophe, their personal loss or experiences sets them into a state of panic, and now they are in “survival mode” and often unable to think of these dangers.  So when you see people wading “in it” as the media shares the devastation, year after year, are these people unaware of the dangers?  They often have a higher need like life-saving or even a family heirloom?

Clean water sources may also pose a biohazardous threat if left in a structure too long or it comes in contact with certain elements. Any water source or excessive moisture can provide bacteria, fungi, and viruses with a perfect growing environment.  If you were to experience this type of loss, an inspection by a certified remediation company should be considered.  We all know the saying “Time is Money” and usually the longer these type of problems are allowed to remain, (grow), the unaware hazardous or more severe they become. Delaying to take action or choosing not to take action, could become a threat to you, your staff and/or even your business.  Statistics state: “50% of businesses go out of business when a disaster occurs.” The sooner the issues are dealt with, the less expensive is, if dealing with a repeatable restoration company. Build a good relationship with a restoration company who will bring forth honesty and integrity in their work and their billing practices. If you have products in your home or building and they are not properly stored, that poses some potential hazards.  This could be as little as some small amount of property damage and could potentially become hazardous to touch or breath.  In extreme cases, it could become volatile enough to cause a fire. Even if there was no fire and only presented itself as smoke, those products are likely to emit pollutants which could become a health risk.  It would also require experienced/trained technicians to get you back or keep you in business with the least amount of business interruption while minimizing the loss of revenues.  I strongly suggest every business owner and/or facility management company find a company who understand your needs and can respond and facilitate them in a timely manner.

Become a partner with your local Large Loss SERVPRO such as SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE prior to an event/loss.  If you need help, we are here to help and your business becomes prepared in ways you never knew were available.  This is a specialized service to help Building Owners, Property Managers, Business Owners, Mantainence Managers, Insurance Companies/Adjusters/Agents and any other decision makers by partnering with them to control their loss ratios.  We do this getting to your next disaster as soon as we get your call.  

When we were children in school, we did so many things to prepare ourselves in the event a natural disaster hits. Drill after drill, year after year. When learning to drive, take on a job even soon to be a new parent, we take classes.  We do all these things to prepare us for what is to come. Why is it that many companies do not know there is a disaster preparedness process we provide for our premier partners?   A simple phone Call to SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE to get your name on a list to learn more about becoming a premier partner and what all that means for you, your building and your clients.  If any disaster or building issues come your way, you have a partner who is centrally located, one you can trust to help you through whatever you are hit with.  You are not supposed to handle this alone; it can be bigger than you ever imagined. Dealing with any disaster is difficult but dealing with BioRecovey has so many other layers of complexities.  We have a staff that is fully trained and certified who are ready to walk and work with you, side by side.  We can help speak and work with your insurance company and ensure there are clear lines of communication along the way; keeping you, the decision maker in control.  
 
Before deciding which professional crime scene, BioRecovey service company to use on your property, you need to perform the proper research to determine whether they have the ability to perform to the standards you have paid for within your policy or when needing to make direct payment. Unfortunately, there are still a few companies that attempt to offer these services without the proper training, certifications which make it particularly important for you to verify their certifications and association with national and international organizations such as the IICRC, RIA or ABRA. Doing this prior to allowing them to begin work on your property would be wise.  Crime scenes are hectic with so many moving parts and so many people out there claiming they are the expert. We value the well-being of everyone in our community but as with everything in which we employ, “buyers beware.”
 
SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE is a proud member of the American Bio-Recovery Association (ABRA).  This franchise takes pride in our training both in house as well as countless certifications with IICRC (Institute of Inspection Cleaning and Restoration Certifications).  We, the owners choose to train relentlessly so to better ensure that safe and secure methods and practices are used in your home or facility.  We can categorically state that any biohazard services performed on your property fall well within or exceed the standards and regulations set by governing bodies. Our primary objective here at SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE is to deliver the required services in an empathetic manner.  We see you not only as a customer but also a neighbor in our Knoxville community. We are a team of compassionate and caring, service professionals who live and work, just around the corner.  Our staff is 31 strong and we are proud of the services we provide.  
 
SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE Managers, Crew chiefs, and technicians all have extensive training and experience which allows us to provide you with the proper processes and procedures to remove biological threats from your home or business with the least amount of disruption to the environment.  Our company is ABRA Certified, and we have one of 16 in the world CBRM, (Certified Bio-Recovery Master) who is able to provide bio restoration consultant services to you, upon request. Our methods provide premiere services which reduce the possibility of causing exposure and cross contamination to unaffected areas and persons on the job site. SERVPRO of ROCKY HILL/SEQUOYAH HILLS/SOUTH KNOXVILLE understands that biological substances have the potential of posing risks to your health and deploy all appropriate safety precautions before performing bioremediation services or attempting to remove microbial threats from your property.  Our technicians are a team of well-trained men and women in the restoration industry who regularly put their personal safety on the line to ensure that your family and or business have a safe, healthy environment to call home or work.
 
We are proud to provide education and training regarding these risks to property managers, maintenance personnel and/or anyone else who needs help understanding how to protect yourself or your property.  We have vast experience in how to keep you from becoming contaminated or even spreading” it,” (cross-contaminating).  We are here to help. We can train you at our facility with hands-on experiences as well as bring our educators to provide CE credits at your location.  We are only a phone call away for your next CE Class and/or Breakfast/Lunch or Dinner-N-Learn at no cost to you.
 
Contact SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville today for additional information about the many professional services that we can offer to put you, your family, staff and/or facility back on track.  On a personal level, we try to help bring in the new normal in the lives we serve. We have staff available 24 hours a day and are here locally, when you need us the most.
(865) 862-8907

Careless Mistake Causes Fiery Catastrophe

4/27/2017 (Permalink)

Fire Damage Careless Mistake Causes Fiery Catastrophe Our team of fire damage experts comes as soon as possible after the Fire Marshall clears your home for cleanup.

When A Fire Strikes Your Home, SERVPRO Will Be There To Help!


The end of the heating season does not mean that mornings and evenings are always cozy. Rather than turning the furnace back on many folks simply decide to use a space heater to take off the edge of the chill. Forget about the heater for even a moment or two, and the cheery warmth transforms into a blaze. Flames extinguished, SERVPRO arrives to set things right.

Space heaters are notorious causes of fire damage, including inside your Rocky Hill home. They are unstable and prone to tipping, especially since they need to be plugged into a wall socket, stretching their cords in under the feet of you or your family. Pets and children bump into them or drape items near them resulting in fast, hot fires that quickly get out of control.

Our team of fire damage experts comes as soon as possible after the Fire Marshall clears your home for cleanup. SERVPRO staff take basic and advanced classes in fire restoration. Once at your home a project manager assesses the damage and designs a comprehensive plan to return the premises back to preloss condition. You are part of the plan and invited to manage tasks that do not require specialized training.

It is wise to wait until you speak to our staff before jumping in to try to clean and restore. The nature of soot and smoke damage cleaning is sometimes counterintuitive. A homeowner is best off following specific directions rather than trying to use routine cleaning methods for extraordinary challenges.

Our team determines which surfaces respond best to a dry cleaning, using dusters, dry sponges or HEPA vacuums to clear ash and other dry, loose debris. Stickier grime, perhaps due to an oily accelerant like kitchen grease or candles, needs a spray and wipe technique with appropriate cleansers, or even an abrasive sponge or cloth. Fabrics and carpeting often require a foam cleaner, applied with a brush or pouf. Items that sport carving or complicated construction like knick-knacks or window blinds restore well after immersion. SERVPRO has units that use immersion plus ultrasonic waves for deep cleaning. Only our certified technicians qualify to use this specialized approach.

The air itself needs scrubbing and deodorizing after a fire. SERVPRO staff members are familiar with various methods of deodorization. We match the odor “cure” with the way the smell entered your home. Never a cover up, our smoky aroma solutions remove the unpleasant stench.


Locally Owned Company with National Resources


Recover quickly from a space heater disaster with help from SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Call a dispatcher at (865) 862-8907 to set up an appointment.

How Water Damage Can Spread Within A Rocky Hill Home

4/20/2017 (Permalink)

Water Damage How Water Damage Can Spread Within A Rocky Hill Home In Rocky Hill, homes can have water damage throughout their entire structure because water does not remain in one location.

Water Damage


Water is one of those substances that is needed by every living thing on Earth, and it is one of the most adaptable substances, as well. Taking the form of gas, liquid, or a solid, depending on its temperature, water can change from one state to another swiftly and easily.

In Rocky Hill, homes can have water damage throughout their entire structure because water does not remain in one location. A state of equilibrium is sought after, where water, as moisture, exists evenly distributed throughout any environment. When moisture evaporates and moves from one spot to another, this is part of that search for even distribution. Condensing onto another surface is also part of the process of achieving equilibrium.

While all of this is going on, water damage is becoming more extensive. Add to this that ice and snow on the roof can not only allow water to enter your attic but cause costly damage to the roof and the attic long before any damage is discovered in lower areas of the home.

There are many signs of water damage that you might find in your home, but almost all of them mean that the problem has existed for some time. This can mean repairs cannot wait, also. The sooner remediation of water damage begins, the better it can be for your home.

SERVPRO does more than remediation, repairs, and restoration. These and preventative measures can protect your home from future problems. Fixing the problem will not, alone, keep it from reoccurring again in the future. Making changes that allowed the water damage to exist in the first place is a huge step in making sure that repairs and restoration are worth the time and effort, as well as the money, put into repairing the damage.

Putting an end to water damage by knowing how it travels through your home, and the damage it can cause, are what we do best. When you have water damage, call us, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, at any hour of the day or night, at (865) 862-8907.

Finding And Identifying Mold In Knoxville

4/6/2017 (Permalink)

Mold Remediation Finding And Identifying Mold In Knoxville The sooner SERVPRO is called in to clean up mold, the better.

Locating And Classifying Mold

By far the most important step toward combating mold damage for a homeowner is the successful identification of a colony. An observant homeowner may be able to locate and confirm mold growth earlier than uninformed peers, allowing remediation services to proceed in less time and with greater ease. The sooner SERVPRO is called in to clean up mold, the better. Follow these steps to gather critical information on your mold and locate its source before calling us for help.

Odor
The smell of mold damage in Knoxville homes is often one of the most reliable and effective identifying factors in mold infestations of all sizes. Many types of mold emit a strong, foul or musty odor that grows more pungent as the colony grows. This is the best way to locate mold growth in out-of-sight places such as the space below floorboards, as the smell is strongest directly above the heaviest mold concentrations. If the smell is faint, this is a good sign: it likely means the mold has not had a chance to get out of hand. Note that this is not to say you should not call, as a weak mold case may quickly develop into a strong one without proper attention.

Water Damage
Noticed a leak? Found a patch of unusual wetness? Signs of water damage are also, in many cases, indicators of mold growth. Mold grows most commonly in places where it has ample water, and particularly when that water has had a chance to soak into materials such as wood and carpet. SERVPRO is certified to handle both mold and water at the same time, and all of our water damage restorations include preventative measures against mold growth.

Ways To Identify Dangerous Mold
Some types of mold are very dangerous and have a high chance to cause ill health effects in humans and animals nearby. This is colloquially known as black mold, which has a distinct dark green to black color. Also, this mold usually has a very pungent odor and can cause many side effects in humans. If you have found a patch of dark mold and have noticed any unusual health effects, vacate the area immediately and call us for further guidance.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is a locally owned and operated provider of mold remediation and prevention services with a full set of certifications. Call us 24/7 at (865) 862-8907.

Ways You can Reduce the Amount of Flood Losses in Your Bearden, TN Home

3/7/2017 (Permalink)

Storm Damage Ways You can Reduce the Amount of Flood Losses in Your Bearden, TN Home Overflowing River Banks Result in Bearden Flood Damage

Tips from SERVPRO to Reduce Flood Damage and Property Loss


When a flood is imminent, and you have time before you need to evacuate, there are different things that you can do to decrease the amount of damage from floodwaters. These should only be done if there is enough time – you should never risk the lives of others or your own, in attempting to act on these tips.
 
There is not immunity to the effects of flood damage in Bearden, TN and this harm can include effects caused by increased levels of humidity in the air inside your home. Higher levels of humidity can cause photographs to stick together and also permit mold to start growing on otherwise seemingly mold-free garments, among other things.
 
SERVPRO can always help undo the damage to your home, but you are in charge of your safety and that of your family. Floods are responsible for thousands of dollars in damage every year, and many deaths, as well. Here are some suggestions that can reduce the damage from a flood.
 
Move more fragile belongings to a higher level.
Simply taking items higher, such as electronics, television sets, stereos and speakers, computers, to another floor, or even to the attic, can keep these items from ever being touched by the dirty water that floods are known to bring.
 
Guard your food.
Food that is even slightly submerged cannot be consumed. Microbes can settle on indentations in cans and under the rims, posing risks even after food has been cooked correctly. Boxed foods should be placed in a large garbage bag and taken to a higher level to protect the packaging, and the contents, from high humidity levels.
 
Canned foods should be placed in sturdy boxes and also stashed in a safe location. Pathogens such as e-Coli produce toxins that are not removed or rendered inactive by cooking, making the food dangerous to eat. Food that is refrigerated or frozen might be able to be saved if it can be placed higher-than-normal in the refrigerator, but this is not guaranteed to protect the food, and everything should be examined upon your return before preparing any of the contents.
 
Open upper floor windows slightly.
Having windows open a slight amount can allow humidity to escape. During a flood, while it may seem like there is water everywhere and that humidity levels remain the same everywhere, this is not true. Humidity inside your home can become elevated rather quickly. Higher levels of humidity travel to areas of lower levels until an equilibrium is reached. However, do not open windows completely, as this can allow rain to enter, making matters worse.
 
As you go through your home, have a basket or two to place items in that must go with you when you leave.
When you evacuate your home, you will most likely need certain things while you are in a shelter or temporarily living with friends or family. These should include important items and anything else you want to protect, such as photo albums. Keys to vehicles and doors, personal identification and other documents, both prescription and non-prescription medications, cell phones, chargers, baby monitors, and few days' worth of changes of clothing for yourself and family members. Personal items and even memorabilia that are located in easy-to-reach areas that do not require any extra time to grab and place in your basket can help ease the stress of having to relocate temporarily.
 
We at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville live in the same area as our customers, and we know how damaging floods can be when they affect our homes. We are always here to help your family return home as quickly as possible. Call us at (865) 862-8907, and we can begin working within an hour on restoring your home.

SERVPRO ERP for Office Fires in Rocky Hill

2/28/2017 (Permalink)

Commercial SERVPRO ERP for Office Fires in Rocky Hill SERVPRO Protects Your Business in Rocky Hill from Fire and Floods

Rocky Hill Businesses Can Prevent Damage Caused by Fires and Floods with the ERP Mobile App


The SERVPRO Emergency Ready Profile (ERP) system is designed to help business owners most effectively manage their property damages and seek help as quickly as possible. Precious minutes or hours otherwise spent gathering information from you are saved at the touch of a button, and our technicians can arrive with detailed and robust understandings of the building in question. The benefits can be obvious for floods, but what about fires? Many see fire damage restoration as a much more straightforward task, but the ERP system can provide some solid benefits for these projects as well, especially for office spaces.

HVAC Layouts
One of the biggest problems for larger buildings like Rocky Hill offices is fire damage from smoke. This combusted byproduct comes in many forms, from microscopic and odorous particles to ash-carrying and visible marks. Some types of smoke can coat entire walls and surfaces, causing massive long-term damage. The ERP system allows us to see the layout of HVAC systems in your building and respond to smoke's primary distribution method most effectively.

Critical Point Maps and Layouts
Critical points in the building such as water and electrical breakers, HVAC shutoffs, and emergency equipment can be difficult to locate and use if damage from the fire is heavy. However, when the ERP system sends documents to SERVPRO, we can receive information on the relative locations, layouts, and specification of these important points of interest. In most cases, we can then access and use them no matter how difficult they are to find otherwise. This ERP mobile app is an excellent service that we provide to our clients.

Faster Responses
Offices usually contain delicate equipment and materials, making fast mitigation-centered responses a must for containing damages and reducing costs. With the faster responses gained through the ERP system, we can save most of these fragile and time-sensitive devices.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is your local answer having the tools and personnel necessary for any office's damage restoration. Just call us 24/7 at (865) 862-8907.

Don't Let Last Night's Storm Damage Keep You Up at Night in Knoxville

2/13/2017 (Permalink)

Storm Damage Don't Let Last Night's Storm Damage Keep You Up at Night in Knoxville We handle all jobs of any size. If a storm has damaged your siding, we can repair that, too.

Is Your Knoxville Home's Storm Damage Keeping You Up at Night?


When you have spent the night lulled into a restful sleep by the rain on your roof and windows only to wake up to a ceiling dripping water on your bed, you know you have storm damage. The professionals at SERVPRO can get things repaired quickly.

In Knoxville, storm damage happens to many homes. Missing or torn shingles and toppled trees are no match for our technicians. We find where the leak is at and repair it. We repair the interior of your home and leave it “Like it never even happened.” We begin in the attic and repair any damage found there, including the attic's ceiling and its floor. Our SERVPRO technicians replace insulation if needed which is especially important when insulation is wet. Compression of insulation leaves it unable to function as it should. The ceilings below the leaky area are repaired, leaving them looking the way they used to.

Because storm damage affects your outdoor area as well as the interior of your home, we also clean any debris left behind. Tree limbs, shingles, leaf-cluttered lawn furniture, and anything else left in disarray by the storm also be tidied up and straightened out again. Making sure that everything is safe again means a lot to us, and we know it is important to you, also.

We handle all jobs of any size. If a storm has damaged your siding, we can repair that, too. We have the experience and the certifications to cover any repairs and restorations related to storm damage. Our certifications are from the IICRC and cover installations, repairs, cleaning, and restorations.

We know your home reflects how you view yourself and your family and we want to assure you that restoring everything is possible. SERVPRO always works as quickly as possible, but we also know that some details take time. Patience and perseverance ensure our work is of the best quality.


Locally Owned Company with National Resources


Calling SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 can save you time and find problem leaks that you might not know you have before they cause problems. We are always here to take your call, 24/7.

Bring The Curtain Down On Mold Damage In Knoxville Theaters

1/28/2017 (Permalink)

Commercial Bring The Curtain Down On Mold Damage In Knoxville Theaters Musty smells and creeping stains across walls indicate mold has taken hold in your theater.

Mold Damage


The local theater scene depends on clever deception to keep things interesting. Unfortunately, the curtains and swags that keep audiences guessing can also hide the dampness that feeds mold damage. SERVPRO technicians seek out the hidden sources of water that support fungal growth in every corner of a performance venue.

When drama or comedy lovers line up to enjoy the show, mold damage can really take away from the Knoxville theater experience. Musty smells and creeping stains across walls indicate mold has taken hold in your theater. Managing this mold infestation requires the professional skills of our trained and experienced technicians. Because the area is large, there may be more than one source of water feeding the fungus. The organic materials the microbes can grow on are many and varied in the theater -- curtains, costumes, and sets are just a few of many items that can support mold colonies.

Ceilings are high in a theater, and the mold up near that leak in the roof may have been growing for some time, unseen because the areas are in darkness or covered. These difficulties will not deter SERVPRO crews. The training received by all our mold remediation specialists is through, a complete education in the ways mold spreads and grows. Our project managers will design a plan that finds, contains, and removes all active mold colonies, sometimes requiring that materials that cannot be cleaned be discarded. Any leaks in the roof, heating or cooling systems or plumbing must be repaired to curtail the growth of new microbial colonies. Our goal will be to bring the microbial activity down to an acceptable level, as it can never be completely eradicated.

Although that actual health consequences of mold growth for any particular individual cannot be determined without consultation with a healthcare professional, the public is concerned whenever mold is discovered in public places. Your entertainment space must be free of visible mold growth and odor. Cleaned and deodorized by our experts, your theater welcomes the local arts scene back, and your investment is protected.

If your theater has signs of mold damage, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you resolve the problem. A call to (865) 862-8907 will deliver a full-service mold remediation team before the show.

Flood Damage in Rocky Hill is Unpreventable but We can Undo the Damage

1/16/2017 (Permalink)

Storm Damage Flood Damage in Rocky Hill is Unpreventable but We can Undo the Damage Flood damage does not solely present damage from the water alone but also what is present in the water.

SERVPRO can't stop the flood in Rocky Hill, but we can stop the damage!

Having a fire in your home can be prevented, and the risk lessened with adequate precautions. Other types of damage are similar and can be controlled to some extent with a bit of effort on a homeowner's part. Flooding and the damage that it causes, however, is extremely uncooperative, no matter what efforts you put forth.
 
Living in Rocky Hill can subject residents to flash floods from spring through the end of summer. Floods of slower moving water create fewer risks to motorists and those who are outside, as knowledge of them is more widely known. Flash floods can sweep cars away because they are powerful enough to do so. The amount of damage these types of floods can create in a home can be catastrophic. Both types of floods can create bio-hazard risks in a home. If a home has been flooded, it must be cleaned to a sanitary state again before people live in it again.
 
SERVPRO cleaning and restorative work must target biological presences and microbial organisms, chemical compounds, and structural damages. Flood damage does not solely present damage from the water alone but also what is present in the water, and sometimes this can include structural damage caused by objects being forced through a home during the flood. At times, these can include damage to electrical wiring in addition to waterlogged outlets. Chemical compounds can include various mixes of salts, fertilizers, sewage (which can also be biological), motor fluids (gasoline, oil, brake fluid), and run-off from local factories.
 
Gutting a home is often needed to restore a residence to suitable conditions. Furnishings can be cleaned to acceptable levels unless they have been submerged for extended periods of time. This is especially true of compressed wood products. Solid wood furniture is not as easily damaged, although instead of swelling and crumbling, this type of furniture is more likely to crack in places where two pieces of wood were fastened together. Fabric that covers upholstery can harbor pathogens such as mold and bacteria, and care must be taken when cleaning these items. Special brushes may need to be used to preserve raised patterns while still cleaning the piece adequately.
 

 

Locally Owned Company with National Resources

A home that has flood damage may seem like a lost cause, but there's no need to throw in the towel. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 can help bring your home back to its previous state and get you and your family back into it fast. Because emergencies happen at all hours of the day and night, we're also available 24/7 to take your call.

Natural Disaster Insurance Scams in the Knoxville Area- Protect Yourself

12/14/2016 (Permalink)

Commercial Natural Disaster Insurance Scams in the Knoxville Area- Protect Yourself SERVPRO Says Beware of Insurance Fraud and Be Safe from the Wildfires in Tennessee

Don't Let a Wildfire Burn Up Your Money

After a disaster, everyone involved is looking to put it behind them and try to rebuild their life as quickly as possible. This rush to get back to normalcy leaves victims of a disaster open to being victimized again in an insurance scam.

One of the most common scams is pretending to help speed up the process, rush you into making a quick decision. From Knoxville to Holston Hills the con-men (or women) claim to be a private organization that helps victims through the insurance filing process and speed things along. They deceive you about being able to decrease the time by half or even more. They succeed at this because they basically dangle the victim's own insurance settlement on a much shorter string.

Another common scam is claiming to be from a federal agency. If anyone states they are from FEMA or the SBA (Small Business Association) and tries to direct you to one company, even SERVPRO, it's very likely they're not with either agency. Neither is allowed to make a recommendation.

The best way to combat these scams is to stay alerted and get all the information possible on every person that contacts you. There are three key pieces that you should obtain from anyone who calls or speaks to you in person:


1) Business License - Every agency, contractor or other private organization has to have a license to operate. Ask for it and if the individual won't give it to you or claims that they have some type of special agreement, hang up the phone immediately or close your door in their face. Out of state contractors must register with the State of Tennessee.

2) Physical Address - If someone calls you or leaves a business card that only has a website, be suspicious. Every local agency should have a brick and mortar address. In some rare cases, a local representative may be operating out of their home. If that is the claim, then you should get the address of the regional or national office.

3) Phone Number - Not a cell phone if possible, but a land line that leads to an administrative office where you can talk to a supervisor.

4) If the "contractor" states that he will work "under the table," steer clear of him. Never do a cash deal or down payment during a time of emergency. Step back, evaluate your circumstances and use common sense.

Once you have this information, contact your local or state government and verify that everything is legitimate. Only after you do this, should you listen to any offer.

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is fully licensed in every state we operate in and have decades of experience dealing with both natural disasters and supporting you with insurance claims. Call us today at (865) 862-8907; we're here to help.



Helping residents after the Tennessee wildfires

12/5/2016 (Permalink)

Fire Damage Helping residents after the Tennessee wildfires Tennessee wildfires

Many of you, your family or friends are feeling lost and confused after the devastating wildfires. People are not sure what to do next? How do they begin to pick up their lives and move forward in their new devastated world?

Well … I asked around and hopefully there will be relief for them listed below. My husband John, our SERVPRO family and I are grieving with you and hope the things listed below will help you ... help them.

You Want To Help In Some Way?

TEMA shared this information about DONATIONS:

DONATION & VOLUNTEER CALL CENTER
1. The Tennessee Emergency Management Agency (TEMA) and Tennessee Voluntary Organizations Active in Disaster (TN VOAD) have setup a call center for information about donating goods and volunteering to help survivors of the Sevier County wildfires.http://etvoad.org/

2. The call center number is 866-586-4483 and is staffed from 8 a.m. to 8 p.m., every day of the week.

OTHER OPTIONS TO DONATE/HELP SEVIER COUNTY

1. Cash donations can be made through the American Red Cross at redcross.org/donate, or by calling call 1-800-RED CROSS, or text REDCROSS to 90999 to make a donation.

2. New Hope Church of God at 2450 Winfield Dunn Parkway in Sevierville is collecting donations also. Contact number is 865-932-4673, staffed 9 a.m. to 5 p.m., http://www.newhopeonline.com/

3. Sevier County residents can use the American Red Cross’s Safe and Well website, https://safeandwell.communityos.org/cms/index.php, to indicate their status so family members and friends know they are OK.

4. Residents can also use Facebook’s Safety Check to indicate their status: https://www.facebook.com/about/safetycheck/

 

 

Fire Damage In Knoxville

12/3/2016 (Permalink)

Fire Damage Fire Damage In Knoxville Fire damage isn't just about property loss; it is also about getting people back into their homes and returning them to their normal lives.

Our Fire Damage Restoration Process

Our community had an apartment fire on the 21st. Fortunately, no one was hurt, but 23 people are now displaced and living with family (hopefully), or in shelters and hotels. To some degree, their lives are now on hold.

Fire damage in Knoxville isn't just about property loss; it is also about getting people (like those 23) back into their homes and returning them to their normal lives. SERVPRO works diligently to make that happen for every customer and neighbor. In order to speed the process along, we have three immediate objectives and six actions that we take to return a home, apartment building or any other structure to a livable state as quickly as possible.

1) Provide a safe work environment for people who enter the structure.
2) Prepare the site to begin restoration work.
3) Prevent fire and smoke damage from causing further property damage and destruction.

To accomplish these objectives, our restoration teams will accomplish the following:

Inspections - Examine the building for safety and health hazards.

Board It Up - If needed, this helps prevents vandalism, trespassing, and looting.

Dry It Out - Sprinklers and the Fire Department will leave water and possible fire suppression foam in the structure. Water and moisture levels will need to be brought down to normal levels as quickly as possible.

Establish Power - If the wiring or electrical outlets are compromised, then our technicians will set up generators to provide light and heat for the restoration work.

Clear The Air - In extreme cases, the smoke odor may be so strong that the work site is uninhabitable. To remove it, we'll use air scrubbers and thermal foggers to take care of it.

Initial Cleaning - Personal possessions such as clothing need to be cleaned immediately if possible. This is so displaced residents can have as much of their normal life with them as they are living in temporary housing. We maintain special washers designed to clean soot and smoke residue. We also provide this service for bed linens, carpets, and some furniture.

Restoration cost is a major concern for people displaced by a fire. For many family members, it is a distant second to getting back into their home. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville understands this desire and works with each client to return them to their normal life as soon as we can. If you need our help, call us today at (865) 862-8907.

Flood Damage Rocky Hill

11/29/2016 (Permalink)

Storm Damage Flood Damage Rocky Hill Let the experts at SERVPRO take care of any flood or water damage you my have.

According to statistics, New England is heavily impacted by most tropical storms and hurricanes, regardless of where they have originated. The flood damage suffered from natural disasters such as these are best remembered by Hurricane Sandy in 2012, which affected Connecticut to the tune of $510 million worth of damage.
 
Flood damage in Rocky Hill is nothing to put off preventing. Experiencing a flood from a burst pipe or natural disaster is stressful because it is never truly expected. SERVPRO knows how devastating flood damage can be, which is why we respond to flood emergencies with advanced equipment, best practices, and the goal of getting you back in your home as soon as possible.
 
Avoiding Additional Risks After A Flood Event
Flood damage is one of the most common experiences a homeowner has to deal with. From leaky roofs, a washing machine mishap, an overflow, or natural flood, the damage that results must be attended to immediately before it does more permanent damage.
 
It is important to avoid additional dangers that may be present to you after any flooding has occurred. The Federal Emergency Management Agency (FEMA) has warned homeowners of certain steps they should take after a flood event, after calling a professional water repair and restoration company like SERVPRO.
 
From the outside of your home, where it is safe, check for any visible signs of structural damage, such as a cracked foundation, warping, and holes. If it is safe to do so, get to your main circuit breaker and turn off all electricity. You should have a working flashlight ready as you do not want to turn on any lights, even in a garage. Since most water shut off valves are located outdoors, it is very important to shut off all water as well. This will make cleanup and the arrival of service professionals a lot easier.
 
However, it is important to keep in mind that completing these steps to avoid additional risks should only be done if it is safe to do so.
 
Contact Us
No matter how your home has experienced flood damage, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

Removing Smoke Residues Caused By Fire Damage To Your South Knoxville Home

10/31/2016 (Permalink)

Fire Damage Removing Smoke Residues Caused By Fire Damage To Your South Knoxville Home Smoke residue comes in different varieties, and some are easier to clean than others.

Eliminate Smoke Residues Created By Fire Damage

Smoke residue comes in different varieties, and some are easier to clean than others. Dry, wet, protein and fuel oil smoke residues are all important to know how to remove. Take the guesswork out of cleaning and restoring your fire damaged property in South Knoxville by hiring our expertly trained technicians today. We're here to help you through the situation and return your property to its pre-damage condition. Our SERVPRO technicians understand that as a fire progresses through its stages, it can produce both wet and dry smoke. A different cleaning approach is needed to handle each type of residue left over by an event.

The smoke residue left behind depends on the rate of combustion, the amount of oxygen and kind of material or substance that burns throughout the entire fire. While we understand that if the event is fast-burning and oxygen-rich, it will produce dry smoke, while the fire is oxygen-starved, it will produce slow-burning, smoldering wet smoke. Natural Materials such as wood, paper, cork and other natural fibers create dry, small powdery residues that don't smear. However, synthetic materials like plastic and rubber often produce large easily-smeared particles.

SERVPRO technicians are trained to determine the conditions of a dry versus wet smoke event and apply the proper cleaning procedures to handle each particular situation.

Cleaning Dry Smoke Residues - These types of residues can be easier to clean. Dry smoke only contains a few aerosols that deposit small, dry particles on surface areas and usually don't stain as deeply as wet smoke. Meaning that the residues and odors left behind by dry smoke take less aggressive cleaning tactics to remove. However, dry smoke fires tend to burn hotter and therefore cause more heat damage than others do.

Cleaning Wet Smoke Residues - This type of residue consists of a large concentration of aerosols including varnishes, solvents, and other liquids. With these slow-burning fires, air currents aren't as high and give the wet smoke more time to creep into crevices and small enclosed areas that typically avoid damage in faster-burning fires.

We often run into circumstances at SERVPRO where many items exposed to wet smoke aren't restorable even though damage appears minimal. The aerosols end up penetrating surfaces and are absorbed into different materials, leaving large black particles behind and stripping stained finishes. Taking a minute to understand the possible reasons behind the causes of losing items in a fire is only one reason to hire us. We take a lot of pride in the work that we do for you and want to assist you during this trying time. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville today for all of your restoration needs. Our staff is available 24/7, call us (865) 862-8907.

Water Removal Mitigates Damage

10/10/2016 (Permalink)

Water Damage Water Removal Mitigates Damage When Puddles of Water Are In Your Bearden Home, Call SERVPRO

SERVPRO Safely Extracts Water from Your Property

When you are dealing with water damage, taking immediate action is crucial. Tennessee has seen its fair share of strong storms, torrential rains, wintertime flooding due to frozen pipes, and other natural and in-home water disasters.
 
Water removal in Bearden, TN can take many different forms, and it is hard to be ready for every different type of water damage. SERVPRO can help you with any water removal or restoration needs you have, regardless of how it occurs.
 
The Color of Water
Being able to identify the “color” of the water that has damaged your home is an excellent piece of knowledge to have. Being aware of the three different types of water is useful when assessing your situation before calling professionals such as SERVPRO  for removing the water and cleaning up. It will also help you understand your situation as the water is being extracted. You will know what to expect a little better once the water has been pumped away.
 
The “colors” below are not referring to the actual color of the water, but the contamination and possible sources of these types of water damage.
 
Clean Water
There are instances in which the water that has invaded your home is considered “clean” by professionals. This is when an appliance leaks, a pipe bursts or rainwater enters your home from a roof leak. Luckily, this is typically the easiest type of water removal to accomplish because there are not many microbes living in the water.
The real danger is if this “clean” water is not cleaned up immediately or if it is not properly dried. Poor cleaning and drying can result in mold or fungus growth. This is particularly the case when carpets and drywall have been affected because they are porous materials.
 
Gray
“Gray” water is that which has been slightly contaminated. Gray water can be water that has been left untreated for a long time, as well as water that overflowed from a toilet tank (not the bowl) or washing machine. This type of water should always be considered gray because its source comes from the sewer system, or standing water that has collected contaminants over several days. It may simply be detergents from the washing machine. Microbes may be present, so before our SERVPRO restoration specialists arrive, protect yourself and do not touch the water.
 
Black
This is the most hazardous of the three types of water damage. Black water is typically a result of sewage waste or a natural disaster causing groundwater intrusion. This type of water can include toxic materials like chemicals, microbes, bacterial diseases, and more. If your home suffers this type of damage, water removal is an absolute MUST and should be done immediately by professionals.
 
It is likely that a lot of your affected items in your home will be non-salvageable due to the types of contamination in this water. It is recommended that you do not touch this water, but leave the home and get to safety as you call water removal specialists.
 
Contact Us
Water removal is stressful, but knowledge relieves some of the unknowns involved. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907. Our professional technicians and specialists will answer all questions, respond to your emergency, and cooperate with your insurance company to expedite the service and mitigate your costs and losses.

What Factors Lead Up to Mold Damage?

10/4/2016 (Permalink)

Mold Remediation What Factors Lead Up to Mold Damage? Ductwork in a home or business needs to be checked for mold growth that could potentially spread throughout the property. Call SERVPRO today!

Understanding Mold Issues in Your Home or Business

Mold damage, unlike fire, flood, and water damage, is often (but not always) easily preventable. Regular maintenance and quality upkeep services such as those provided by SERVPRO can often prevent most or all mold damage in a home from occurring. However, to truly be prepared and know what treatments are necessary, you should probably first understand what factors can lead up to mold growth in your home.
 
Water Damage
 
Perhaps the most common event that can lead up to mold damage in Knoxville homes is water damage. It matters not what type of water damage or how intense the damages are, all water damage carries a significant risk of developing mold. Whenever we deal with either a water or mold damage case, we go through a thorough drying process to ensure that all moisture in the area is whisked away in order to prevent further or future mold growth.
 
The worst type of water damage, and the least preventable, is flood damage, and this can cause large-scale mold damage and prove difficult to dry in time to prevent all mold growth. When flood damage happens, we can usually expect some form of mold remediation to accompany restoration efforts.
 
Clogged or Busted HVAC Systems
 
HVAC systems can often develop mold growth, if they've not been cleaned in a long time and developed stoppages or are in need of repairs. Mold damage in HVAC systems may also be an indicator of secondary or perhaps even larger mold colonies elsewhere in the home, as spores can easily be spread across the home through these systems and may be concentrated somewhere in the home.

 
Poor Ventilation
 
Although HVAC systems may spread existing mold colonies, it is important to have suitable ventilation and airflow across your home. Mold grows faster in stagnant and stuffy air, and simply having air currents across your home can help to slow or discourage growth. Of course, if you have discovered a mold colony already, you should turn off your HVAC system as soon as possible.
 
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is a local authority on all things mold and can help with mold damage disasters of all shapes and sizes in the local community. Call us at (865) 862-8907.

Flood Damage To Campus Housing

8/29/2016 (Permalink)

Water Damage Flood Damage To Campus Housing Regardless of the type, all campus housing is vulnerable to flood damage.

Flood Damage Cleanup and Restoration

In a college town, there is every type of housing that you can imagine packed into a very small area. On campus housing such as dorm rooms are almost side-by-side with housing for senior faculty and administrators along with some fraternity and sorority housing as well. Off-campus housing is everything from single-family dwellings to duplexes and apartments; much of it built as close to campus as possible.

Regardless of the type, all University of Tennessee housing is vulnerable to flood damage. The Tennessee River is close by, and you can almost throw a rock into it from Neyland Stadium. Students in the upper-floor dorm rooms may not have to worry about river water, but they still have to suffer if a fellow student forgets to turn off a bathroom faucet and floods their floor and the ones below them. SERVPRO is ready to stop the damage from getting worse and to restore floors, walls and furniture to its former state.

If called in quickly, our rapid response team can remove standing water and prevent the loss of carpets, wood floors and even carpet padding. Our specialized equipment can also remove the water and moisture that damages furniture, forcing its replacement. This is critical for students that live off-campus and may be paying for their housing out of an already tight budget. We start by removing water left by the flood using a series of pumps and vacuums scaled to match each job. If the water levels have increased enough to compromise the power outlets and electrical system, we also have our generators to provide power for you. Once that is finished, we bring in our commercial dehumidifiers to draw excess moisture from the air and a specialized set of heaters that will dry out a carpet without burning or otherwise damaging the fibers.

Once the obvious damage has been taken care of, our trained inspectors will examine walls and floor trim to determine if there is further damage. Depending on the extent, our technicians may be able to draw out the moisture or recommend replacing drywall and trim that may be too soaked to be saved. If you are concerned recent flood damage or wish to engage one of our inspectors for a free, one time, preventive check, contact us today at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. You can quickly reach us at (865) 862-8907.

Detecting and Removing Hidden Mold

8/3/2016 (Permalink)

Mold Remediation Detecting and Removing Hidden Mold We can break the mold! Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team of specialists will restore your property!

Inspecting and Removing A Mold Infestation

Typically, when we think of mold, we picture a green, fuzzy substance stuck on a hard surface. However, when it comes to mold damage, the mold in question is not always so visually significant. In fact, many homeowners dealing with (potentially dangerous) mold damage might not even be aware of the issue, to begin with. This is what is known as hidden mold. Now, although hidden mold is just that - hidden, this doesn't mean you can't find it, assuming you know what to look for. 

Do You Have Hidden Mold? 

If you have mold damage in downtown Knoxville, you can rest assured knowing that our team of professionals here at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can be at your doorstep nearly as soon as you find the mold in the first place. As such, your first line of action should always be to remove the mold as soon as possible with the help of a professional team. Not only is removing mold on your own a tricky endeavor, but it can also be downright dangerous. Of course, you'll first need to know whether or not you have mold damage to begin with. Let's take a look at some of the telltale signs of hidden mold damage. 

Firstly, have you noticed any water damage on your walls or ceiling? Although even the cleanest of water damage already seems bad enough, it often carries with it an even more grave danger - mold. No matter how light or seemingly-benign a house's water damage is, you can be sure that it will lay down the foundation needed for mold to thrive. Also, if you've noticed a musty smell in one or more rooms throughout your house, you may very well be dealing with hidden mold. 

Lastly, even if a surface *seems* sanitary, it may still carry the risk of mold. In fact, mold can even grow on soapy surfaces. As such, it's better to be safe and give us a call at the first sign of mold, no matter how unlikely it may seem. 

Locally Owned Company with National Resources

Here at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, dealing with mold - hidden or otherwise - is one of our specialties. For immediate and thorough mold remediation, feel free to give us a call at (865) 862-8907 and we'll have our professionals at your doorstep in no time. 

How to Handle Bearden Water Damage

5/28/2016 (Permalink)

Water Damage How to Handle Bearden Water Damage Water damage to your Bearden property can be devastating.

Call SERVPRO for Water Damage Repair Services in Bearden

You never want to discover Bearden residential water damage in your home, but the unfortunate reality is that many homeowners will have to deal with this problem at some point. Flooding and water damage are the most common because of everything from ruptured pipes to major storms. How you handle the issue is important, and this is because a fast response may minimize the chance of mold growth in your home. There are a few steps that you can take when you discover standing water in your home.

Stop the Flow of Water
In some instances, you will not be able to stop the flow of water into the property. For example, if there is a major flood related to a severe thunderstorm, floodwaters may rise all around the property, and you may not have any way to stop the flow of water. On the other hand, if the flood is related to a damaged pipe in the home, you may be able to turn off the main water valve so that the flow of water has stopped. You can also call a plumber so that the repair work on the pipe can be completed. This is one of the first steps that you should take when you spot the signs of a flood in your property.

Dry Out the Property
If you have Bearden residential water damage in your home, your next step should be to remove the water and dry out the property. These are separate steps that must be taken quickly if you want to prevent the possibility of mold growth in the home. Professional remediation services are available to help you dry out the property faster than a homeowner could on their own. Professionals will use extraction equipment and powerful fans that will suction away water and will remove humidity from the air. These two steps will dry out the property so that the possibility of mold growth is kept to a minimum.

Call for Professional Assistance
Nobody wants to deal with water damage in their home because the moisture can easily lead to mold growth. This can complicate matters and add to the time and expense associated with the repair work. Professional assistance is available to help you overcome the water damage in your home quickly. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is the company to contact when you discover standing water in your home. We are a local company that offers an immediate response to requests for service in the community. Call us today at (865) 862-8907 for 24-hour assistance with your Bearden residential water damage issue.

Knoxville Mold damage - What to Do If You See or Smell Mold Damage in Your Knoxville Home

5/2/2016 (Permalink)

Mold Remediation Knoxville Mold damage - What to Do If You See or Smell Mold Damage in Your Knoxville Home SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville will make your mold damage "Like it never even happened."

What to Do If Your Knoxville Home Has Mold Damage 

For the vast majority of homeowners in Knoxville, mold damage does appear, at some point, in or around their property. And, a little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment 

The first thing that will happen, after you have consulted a professional Knoxville mold damage restoration service, is a discussion about containment. This may mean a number of different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may have to involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners take action early enough for it to be avoided. Partial containment helps restoration experts limit the mold damage in Knoxville properties. They seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. It is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

Getting to Grips with Remediation 

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

Locally Owned Company with National Resources

If you would like more information on hiring a mold damage restoration team, call SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville on (865) 862-8907 today. 

Houston Flood--Help from Highly Trained Storm Damage Specialists

4/20/2016 (Permalink)

Storm Damage Houston Flood--Help from Highly Trained Storm Damage Specialists Our Team Meets and Prepares for the Trip to Houston to Help Flood Victims

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Responds to the Emergency Storm Damage in Houston    

The aftermath of the Houston area storm necessitated massive outside emergency measures to protect life and property. Our office received a call yesterday afternoon from a SERVPRO Storm Team asking if we were able to "Help Houston." As you know, Houston Texas has been hit with record rainfall and devastated with floodwaters. The NOAA noted this storm was a 1-in-200 year event. When 9.92" of rain fell on April 18, 2016, it was the second heaviest rainfall ever recorded at Houston Intercontinental Airport.


Members of our crew went to the Jersey Shore to help Super Storm Sandy victims. They served and aided thankful residents for six weeks. We understand the kind of help they needed. We loaded up and headed that way. 

At our 7 A.M. meeting, some our Storm Team-1 crew from SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville hold a debriefing prior to loading equipment and hitting the road. Participating members include:
Chuck P. Storm Team Commander on the far left directs the meeting.
Rocky G. Storm Team Coordinator
Tim V. Storm Team Production Manager
Casin C. Senior Storm Team Crew Chief
Brian G. Storm Team Technician
Scott R. Storm Team Technician
Sean G. Storm Team First Responder/Estimator - Commerical Division.

We have plenty of crews and equipment heading to help. Don't worry about us locally. We have 27 employees working here at SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville, we can take care of any size disaster we may be called upon for emergency help. The insert in the photo shows some of our team after debriefing as we are stocking the Emergency Response Trailer. Our Storm troopers are heading out to Houston. Pray, light a candle, or share a moment of silence for the people who are suffering from the damage to their homes, businesses, and lives. Statistics show that 50% of companies go out of business when a disaster like this occurs. The key is, knowing who to call, who can handle the work and who can get you back to business quicker and keep you in business while you are drying out. Also, pray for our storm teams that they stay safe as they travel and seek to help make a difference.

Our SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville franchise is pleased to not only serve our local communities but also be there when others are suffering. "One of life's greatest privileges is to help others in their time of need," said Kristina Greenway of SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville.

Knoxville Biohazard and Sewage-What to Do?

4/20/2016 (Permalink)

Biohazard Knoxville Biohazard and Sewage-What to Do? Knoxville Biohazard and Sewage Problems call for Professional Assistance from SERVPRO

SERVPRO Can Safely Remedy Biohazard and Sewage Cleanup in Knoxville

Knoxville biohazard and sewage cleanup can involve hidden dangers. It must only be handled by an expert team, with the right training, skills, and equipment to do the job safely. With the assistance of a professional biohazard service from SERVPRO, you can rest assured that your health and the security of your property is a top priority.

There are many reasons why biohazards develop. Several are crime scene residues, chemical spills, animal waste or carcasses, hoarding, and the most frequent, sewage backups. The main point to remember is that certain chemicals and pathogens can lead to unhealthy and dangerous consequences if left untreated in a home or business. If you suspect that this kind of problem has occurred in or around your property, you need to call in the SERVPRO experts quickly to assess the situation.

Once the experts carry out a thorough inspection of the site, they can give you a general assessment. You should not attempt to re-enter the property until you have received clearance from an authoritative source.

The reason eradication and elimination are the primary tactics for biohazard cleanup are because any materials that have come into contact with raw sewage could present a serious risk to health. Within areas deemed ‘unsafe,’ life-threatening organisms like E. coli, salmonella, tapeworm, HPV (human papilloma virus), chemicals, and even HIV and AIDs can lurk if blood is present.

If you experience any breakdown involving sewage in Knoxville on a scale larger than a small toilet overflow, you absolutely must contact a biohazard removal team right away. In most cases, it is only sewer water that warrants such an immediate reaction, but it is important to be aware that other forms of water damage can become harmful if left untreated.

For example, water from drains and polluted rivers may flood a property and deposit contaminants. This water is not clean; it contains all kinds of bacteria, irritants, and harmful substances and is termed Black Water. This is why you should never wait before you get water damage of any type restored and repaired, even as the contaminated water is quickly removed from the premises.

For businesses, the urgency of biohazard cleanup is particularly pressing. You cannot afford to have your workers or clients exposed to contaminated water, pathogenic agents from a crime scene, or meth lab chemicals. Get in touch with an expert biohazard cleanup team from SERVPRO right away. These skilled professionals, wearing Hazmat safety clothing and gear, utilize special equipment for any biohazard clean up in Chattanooga. Immediate mitigation of health related issues and property preservation are the main, initial focal points. Safety always comes first.

 24 Hour Emergency Service for Biohazard and Sewage Clean Up

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has water damage restoration specialists and has specific training and expertise to remediate biohazard and sewage contaminants safely. Call us in Knoxville, Rocky Hill, and Bearden for 24/7 emergency service. (856) 862-8907.

"Here to Help" for the Houston Flood Damage Recovery!

4/20/2016 (Permalink)

General "Here to Help" for the Houston Flood Damage Recovery! Flood Damage Recovery Convoy - SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville

SERVPRO of Rocky Hill, / Sequoyah Hills / South Knoxville is on it's way to Houston to aid with the flood damage cleanup and restoration efforts.

We received a call late yesterday from a SERVPRO Extreme Team  in need of additional men and equipment to aid in the Houston flood damage recovery effort.  We were packed and ready to roll first thing this morning.  We should arrive late tonight. 

Fixing Knoxville Fire Damage

3/11/2016 (Permalink)

Fire Damage Fixing Knoxville Fire Damage Of fire and smoke, smoke is certainly more dangerous.

Residential Fire Damage in Knoxville

When you need a quick fix for Knoxville residential fire damage, you'll need to hire a locally owned and operated company. If your property has suffered severe damage due to fire and smoke, it’s important to use a team of experienced damage control professionals. Once there, they can quickly diagnose the damage, assess the general situation, and get right to work on containing and correcting the problem. The sooner you contact them, the less chance you have of further damage. With any fire damage, time is of the essence.

Knoxville Residential Fire Damage Cleanup Needs

The trouble your property faces isn't over when the actual fire is finally put out. In fact, it may just be beginning. After the fire is extinguished, there is still the damage from smoke, as well as damage to the structure itself, to deal with. There is also plenty of work to be done to get the property properly cleaned up, such as removing debris, neutralizing odors, and ventilating the area. 

A Fast Response Means Less Problems

The primary goal of a Knoxville fire damage cleanup service is not only to limit the damage to your property but also to respond quickly enough to salvage as much as possible. A fast response is necessary to limit the damage and the overall cost of the job. After smoke and debris are cleared out, the restoration can begin, getting the property owner back to normal life in their family home.

Restoration Rather Than Replacement Is the Key

When it comes to fixing any fire damage in Knoxville, the key to a successful solution is restoration rather than replacement. While it would be easy for a cleanup team to simply recommend that the entire structure be torn down and replaced, the reality is that such a drastic measure may be completely unwarranted. It's usually far easier, more convenient, and more cost-effective to do a complete restoration job on your property rather than tearing it down.

What to Look for in a Fire Damage Service

Most people choose to go with a locally owned and operated business as they can respond to your emergency within a very short period and get immediately to work. A reputable restoration service will give you an overview of what to expect before you begin. They should clear away the debris, do a thorough cleansing of any fire damage to your structure, clean up your upholstery, and purify the air so that you won't fall victim to any noxious and poisonous odors. 

Locally Owned Company with National Resources

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is the company to call on when you need a quick, efficient, and cost effective fix for all of your fire damage, cleanup, and restoration needs. When fire damage occurs in Knoxville, Bearden, or Fort Sanders, we have the personnel to help. Contact us anytime at (865) 862-8907.

SERVPRO: Your Experts in Commercial Water Damage in Rocky Hill

1/27/2016 (Permalink)

Commercial SERVPRO: Your Experts in Commercial Water Damage in Rocky Hill Call SERVPRO to Quickly Reopen Your Office for Business

Handle Your Rocky Hill Commercial Water Damage with SERVPRO

If you have recently become a victim of commercial water damage in Rocky Hill or Knoxville, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration
Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Knoxville and Rocky Hill
You can depend on SERVPRO to provide reasonable prices for Rocky Hill commercial water damage and other services in the Knoxville area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. Whether you require cleanup after Rocky Hill commercial water damage or simply need a carpet cleaning, call us at (865) 862-8907.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville has the experience, training, and equipment to deal with a big box water emergency in Knoxville, or a store or motel event in Rocky Hill and Downtown Knoxville. Fore immediate 24/7 service call us. (865) 862-8907

In Rocky Hill, Removal of Blood and Other Biohazards

12/31/2015 (Permalink)

Biohazard In Rocky Hill,  Removal of Blood and Other Biohazards SERVPRO Can Safely Clean Up Crime Scene Contaminants and Biohazards

Rely on SERVPRO for Safe Biohazard Removal from Your Rocky Hill Property

Blood, bodily fluids, and other Rocky Hill biohazards can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When a site in your home or business has been contaminated, how do you make it safe again? Rely on the professionals at SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville for top-notch biohazard cleanup and restoration services.

Avoiding Health Risks
Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to think about, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Besides, you cannot assume the area is safe again just because the visible traces have been removed. If a space contaminated with blood or other biohazards is not appropriately cleaned, sanitized and restored, these unseen hazards can linger, posing a threat to anyone who enters it. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO that is experienced in biohazard restoration.

Preventing Legal Repercussions
As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. The responsibility for cleaning up after a crime, trauma or death falls on the Rocky Hill property owner, and there are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety
At SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we will rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA), so you can be confident that they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the presence of even a minute trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville for courtesy, empathy, and the quality biohazard cleanup and restoration services that you need. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. If a traumatic event has occurred on your property and you require assistance with the cleanup, contact us now to discover more about our Rocky Hill biohazard restoration services and secure our help. (865) 862-8907

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We will always treat your property in Rocky Hill, Knoxville, or Sequoyah Hills with the greatest empathy and respect in the face of trying circumstances. We are here. (865) 862-8907

Protecting Your Downtown Knoxville Commercial Property From A Fire

12/2/2015 (Permalink)

Commercial Protecting Your Downtown Knoxville Commercial Property From A Fire As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%.

Protecting Your Commercial Property From A Fire in Downtown Knoxville 

Commercial fires in Downtown Knoxville are often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can often avoid the devastation and destruction that results from Downtown Knoxville commercial fires. Read the brief outline provided below to learn how you can protect your property: 

1. Install Automatic Fire Sprinklers.

As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%. Additionally, sprinklers can decrease your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect regularly your main control valve so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing. 

2. Conduct Fire Emergency Training.

Each of your employees should undergo fire safety training. The training can help prevent your staff members from being victimized. Here are a few subjects that should be covered in the emergency training: 

Hazard Recognition

Keep all combustible chemicals and materials away from heat-generating and electrical equipment. 

Prevention

Inspect your power sources regularly and don't overload your extension cords and outlets. 

Response

Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm. 

Other issues that should be involved in the training include:

• Breathing Apparatus Training

• Fire Extinguisher Training

• Confined Space Entry Training

• First Aid Training

• General Staff Emergency Awareness Training

• Evacuation Exercise 

Also, be sure that your employee team officials undergo the following fire emergency response training:

• Fire Safety Officer Training

• Fire Safety Adviser Training

• Chief and Deputy Chief Warden Training

• Emergency Control Organization Warden Training

• Spill Response Training

• Lay Flat Hose Training 

Call SERVPRO Immediately

Although accessing and utilizing fire prevention measures is crucial and advantageous, there is still a chance that a fire could break out on your commercial property. If this happens, you need to know who to call for fast, efficient restoration services. The company to trust is SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville. We have extensive industry experience and a passion for restoring offices to their original condition. We're ready to assist you immediately, so contact us now at (865) 862-8907.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is strategically located to respond quickly to your fire emergency event. When commercial fire damage occurs in Knoxville, Rocky Hill or South Knoxville we have the resources and personnel to help. Call us today! (865) 862-8907

The Importance of Mold Remediation for Your Home in Sequoyah Hills

10/13/2015 (Permalink)

Mold Remediation The Importance of Mold Remediation for Your Home in Sequoyah Hills Mold Remediation is Overdue

In Sequoyah Hills, SERVPRO Answers the Call for Mold Remediation 

Once you become aware that mold is growing in your Sequoyah Hills home, removing the fungus should be your biggest priority.  Mold remediation specialists state that mold can put your health at risk while also compromising the structural integrity of your property. Mold removal is not a DIY project. Rule of thumb is if there is about 10 square feet or more of mold growth, don't attempt mold remediation on your own. Play it safe and hire a professional mold remediation company like SERVPRO.

Mold is a fungus that grows throughout nature. In the event that your house becomes moist and wet, conducive conditions are now in place for mold proliferation. The airborne spores that are naturally in your home will develop into strings of colonies that bloom into large areas of mold patches. Mold can show up in the form of black spots, blue, green, white or even red staining on porous surfaces. Discoloration on your walls and ceilings also present other problems.

Another danger of mold on your property is the threat of health hazards. Mold can cause allergic reactions and also precipitate unwanted symptoms like runny noses, watery eyes, and sneezing. Additionally, mold can cause respiratory issues and lung complications. Mold can leave an unpleasant odor as it permeates through walls, flooring and HVAC ductwork throughout your home. This musty odor is endemic to outbursts of mold growth. Masking the odor does not solve the underlying problem. Identifying and eliminating odors are for the technically trained experts.

The Importance Of Hiring Professional mold remediation company like SERVPRO

Although some homeowners are inclined to attempt the mold removal process on their own, this strategy is not advisable. Once you go beyond fungi on the bathroom tiles or a small patch under the kitchen sink, it is time to consider seriously professional assistance. Professional mold remediation experts will use specialized equipment that demands expert handling for mold containment, air filtration, and cleaning. They will also identify and eliminate most present mold to ensure that your home is restored to its original safe, sanitary condition.

Call SERVPRO Today

When you realize that mold has invaded your home in Sequoyah Hills, it is important that you take action immediately. When it's time to call the right company to remedy unwanted mold, SERVPRO is the company to trust. With over 1,650 franchises and over 57 years of industry experience, our IICRC-certified technicians possess the expertise and training necessary to optimize the mold removal process for you.

Locally Owned Company with National Resources

We live and work in Sequoyah Hills too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville. Call us for help. (865) 862-8907

Water Damage Restoration in Rocky Hill: Mastering The Basics

9/22/2015 (Permalink)

Water Damage Water Damage Restoration in Rocky Hill: Mastering The Basics When you find that water damage has impacted your property, there's no time to waste.

Water Damage Restoration in Rocky Hill: Mastering The Basics

Unfortunately, most homeowners are not prepared to grapple with the reality of a flood or disaster. As a result, many homeowners find themselves dealing with extensive Rocky Hill water damage to their property. Rather than dealing with the aftermath of a natural disaster alone, it's important that you attain professional assistance from a water damage restoration company. To learn more about water damage and why attaining professional assistance is a must, refer to the short outline that appears below:

Types Of Water Damage
There are two basic types of Rocky Hill water damage. The first is internal flood damage. Internal flood damage transpires when damage is caused to property as a result of washroom malfunctions, broken water pipes, or leakage. The second type of water damage is external flood damage. External flood damage results from storms or floods. Both internal and external flood damage are best handled by a professional restoration company.

The Importance Of Attaining Professional Water Damage Restoration Services
In many cases, individuals who encounter Rocky Hill water damage attempt to complete the restoration process themselves. This is not a prudent course of action. Attaining professional help is better because industry experts possess the equipment and knowledge necessary to optimize and expedite the water damage restoration process. When you begin the search for the ideal team, make sure that the company has a good reputation, excellent customer service, and extensive industry experience.

Why You Should Attain Professional Assistance Immediately
Often, homeowners and business owners put off the water damage restoration process. This is a serious mistake. As water damage specialists know, failure to address the issue can increase damage and subject your loved ones to health complications. For example, water damage increases your susceptibility to unwanted mold. Once your property has been subjected to a mold infestation, you can suffer structural damage while also elevating risks for lung problems and respiratory issues.

Let SERVPRO Assist You
When you find that water damage has impacted your property, there's no time to waste. You need to attain precise, professional services from a water damage remediation team that can expedite the restoration process. The team to trust is SERVPRO. We employ a staff of thoroughly trained technicians who are happy to provide you with 24/7 emergency assistance and cutting edge customer service. Additionally, our company is a trusted industry leader with more than 1,650 franchises and a passion for excellence and ethical operations. We're ready to help you right now, so call us today at (865) 862-8907.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is strategically located to respond quickly to your water or flood damage event. When a major flooding event occurs, we can call upon our national network of 1,650 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are here in Rocky Hill and are ready to help you. Just call us. (865) 862-8907

How Electrical Sparks in Knoxville Can Trigger a Fire Disaster

8/4/2015 (Permalink)

Commercial How Electrical Sparks in Knoxville Can Trigger a Fire Disaster Prevention is the best method to keep your family and property safe. Your Knoxville SERVPRO can help.

Electrical power has become an essential part of Knoxville everyday life. 

In 2013, electricity consumption in the United States totaled nearly 3,831 billion kilowatt-hours.

According to the US Department of Energy, people in Knoxville use electricity to charge their cell phones and laptops, wash and dry their clothes, cook meals, brew their morning cup of coffee and heat their businesses. Electrical power keeps people connected and allows people to do what they need to do. Even though most Americans recognize the benefits that come with electrical power, they must also understand that there is a responsibility that needs to be taken seriously to avoid injury or possible disaster.

According to Electrical Safety Foundation International, more than 50,000 fires in the home are attributed to electrical fires. These have resulted in almost 500 deaths and more than 1,400 injuries. The damage that has been done has totaled to more than $1.3 billion. Obviously, being careless with electrical power has very serious consequences.

The experts at the Knoxville SERVPRO recommend that individuals follow these safety measures in their business and home to reduce the risk of electrical fires

• Inspect your home and business for loose wires, faulty wiring, and shorts. If there are any issues, contact a qualified electrician. Also, use safety covers on outlets to protect children. 

Make sure there are smoke detectors on each level of your home or business. Test them each month to make sure they are working properly.

• If electrical equipment is making strange sounds or has a weird odor, turn them off. If there is water damage on your property, make sure that an expert inspects all electrical appliances. Do not plug them in or turn them on until they are safe. When water has damaged electrical appliances, they can be very dangerous.

• Use safe cord practices. When cords are loose, frayed or cracked, repair them or replace them. Never place cords in high traffic areas, under rugs, or stapled to surfaces. Additional outlets can be installed by an electrician if necessary. Extension cords should only be utilized temporarily.

• Light bulb wattage should be correct for the appliance being used.

• During spring cleaning and while working near service meters or electrical lines, use caution. Consider hiring a Knoxville professional to do the work if it is dangerous.

• Flammable items should be kept away from electrical appliances.

• Consider installing an arc fault circuit interrupter (AFCI) to reduce the chances of electrical fire in your home.

• Avoid using electrical power tools outside after it has rained, or the area is wet. Never operate electrical equipment while barefoot.

• Do not allow children to climb trees near power lines. Reduce the risk of electrical-related injuries by keeping balloons, kites, and other items away from overhead lines.

Prevention is the best method to keep your family and property safe. If you have experienced property damage because of fire, you can rely on your Knoxville SERVPRO

We are here in Nashville and are ready to help you. Just call us. (865) 862-8907

Water Damage Prevention for Knoxville Commercial Buildings

5/18/2015 (Permalink)

Building Services Water Damage Prevention for Knoxville Commercial Buildings Every commercial building needs a crisis management plan for handling plumbing emergencies when they occur.

Water damage prevention for commercial buildings

It is common for commercial buildings to realize very high costs as a result of water damage. Knoxville water damage may be caused by faulty cooling and heating systems as well as poor drainage and bad practices when it comes to plumbing. The good news, however, is that there are ways on how to prevent and protect buildings from such damage. One of the best ways of averting water damage is by hiring the services of maintenance workers who can detect any damage before it becomes serious. One can also hire the professional services of a plumber, and such measures can help reduce costs of repair and new installations in commercial buildings.


Regular Check on Main Plumbing Connections
Checking key plumbing connections such as pipes and other fixtures is very important in preventing water damage Knoxville. The connections should be checked on a regular basis to ensure that all circulating pipes and pumps in the bathrooms or kitchen are operating effectively. If one detects small plumbing issues around the building, it is prudent to deal with them immediately. Where one detects leaks in drains and fittings, the best option is to replace them. Other areas that need to be checked include basement flooding control systems and rooftop plumbing.


Regular Check on the Cooling Towers
Commercial buildings normally have large cooling towers containing large water quantities. If these systems are not checked properly, they may be the main cause of water damage. Parts of the cooling tower that need to be checked include belts, motors, fans and others. The best remedy for cooling towers is an appropriate drainage system that will avoid rooftop flooding. This drainage system also needs to be regularly checked.


Crisis Management is Crucial
Every commercial building needs a crisis management plan for handling plumbing emergencies when they occur. Depending on the gravity of the situation, professionals may have to be called in to check and repair the faulty systems. Prompt crisis management mechanisms are crucial in ensuring that commercial buildings are protected from Knoxville water damage and related issues.


With these useful tips, commercial buildings can run safely and effectively.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about Learn more about our training and certifications..

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

The Relation between Knoxville Water Damage & Mold

5/18/2015 (Permalink)

Mold Remediation The Relation between Knoxville Water Damage & Mold Mold is present almost everywhere, indoors and outdoors.

The relation between water damage and mold

Water damage and mold damage Knoxville are a couple of the most destructive consequences of a flood or house fire. Mildew and mold can start developing within a mere 24 hours of one of these events, and it can lead to a variety of health issues if it is left untreated. There are several ways that you can prevent formation of this fungi in your home, and it is highly recommended to hire a professional restoration company to handle the process. When making the determination as to what can be done to prevent this damage in your home, it can be beneficial to know how water damage is related to mold.


Water Damage Causes Mildew and Mold
One primary way in which water damage links to mold is that water damage actually yields the growth of mold, which makes sense because mold needs a damp environment to develop and thrive. After a flood or fire has happened, water leaks into the structure of your home and swells and warps the wood. This will allow for the development of Knoxville mold in the core of the structure of your home, and eliminating this mold will be very challenging. As such, it is best to prevent this mold in the first place. In order to remove excess water from your home, you can put fans and dehumidifiers throughout your house and leave all the windows open. If you can, you should enlist the help of a professional for the actual restoration process.


Special Equipment is Required for Water Damage and Mold
If water damage has happened over 24 hours ago, mold has already likely started developing. It can be very challenging to remove Knoxville mold once it is already there, especially since it can redevelop even after it is removed in the right situation. After a flood or fire has occurred, you should contact a professional restoration company right away. They will use specialized equipment, such as industrial grade dehumidifiers and ozone generators; these pieces of equipment are best operated by professionals.


It is important to keep in mind that water damage and mold are connected, and you can prevent one by immediately taking care of the other. Trying to take care of the problem yourself can actually make things worse, so you should always hire a professional in these cases. If you would like to know more, contact a professional restoration company with your questions.

Understanding Mold

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What Is South Knoxville Fire Damage Remediation?

4/28/2015 (Permalink)

Fire Damage What Is South Knoxville Fire Damage Remediation? When a fire occurs in your home, it causes more than just damage from flames.

What is fire damage remediation?

When a fire occurs in your home, it causes more than just damage from flames. South Knoxville Smoke damage, water damage and chemical residues that remain behind after burning can cause significant health risks for you and your family. A fire remediation company has the special knowledge, training and equipment required to eliminate the unattractive and unhealthy residues left by a fire. These professionals can help to make your property livable again, as quickly as possible and at reasonable expense.


Techniques for Fire Damage Remediation
Fire damage remediation South Knoxville is done in a number of steps:

· A complete inspection of the property is done to assess areas of damage and to ascertain areas that require the most attention.

· Areas affected by water from fighting the fire are thoroughly dried using industrial dehumidifiers and heavy-duty drying machines.

· The HVAC system is dried and cleaned to prevent the growth of mold that can affect the health of the home residents.

· Areas of the home that were damaged by flames are rebuilt.

· Unsalvageable materials that have been damaged by fire and water are removed from the premises.


Correcting Water Damage
Water damage can cause as many problems as the fire itself. Furniture, construction materials and personal items that remain in standing water can become a breeding ground for mold spores. Mold growth can cause a number of health problems, including increased asthma symptoms, eye and throat irritation, coughing and lung infection. A South Knoxville fire damage remediation company has the knowledge and equipment to thoroughly remove the moisture from all areas of your home, to restore it to a healthy environment.


Restoring Your HVAC System
A fire can cause significant damage to your HVAC, affecting the wiring, ductwork, filters and other components. The resulting soot and water damage can lead to your system being unusable until appropriate repairs are made. A professional fire damage remediation company can assess and repair the damage so that your system can be returned to service.


Rebuilding Damaged Structural Components
A fire can cause significant damage to construction materials and structural components in a home. This damage must be carefully evaluated to ensure the safety of the structure. A professional fire damage remediation company can ensure that all damaged areas are replaced, using independent contractors and ensuring that the work is done correctly and safely.


Disposing of Unsalvageable Debris
After a fire can result in a variety of hazardous materials left on your property. Water-soaked materials that breed mold can be left behind. Smoke-damaged furniture, drywall and other items can continue to contaminate other items. In some cases, these items can be cleaned and repaired. However, other items must be disposed of in a safe manner, according to local disposal regulations. A professional fire damage remediation can ensure that these items are removed from your property, so that you do not have to worry about proper disposal.


Assessing Fire Damage and Remediation Issues
A fire incident brings concerns about odor problems, structural damage, lurking moisture problems and other unique issues. Fire damage remediation can correct these problems and restore your home to its former condition. An experienced fire damage remediation can do a thorough assessment of the damage to your property and initiate the appropriate corrective measures to bring your home back into use as quickly as possible. 


If your home has been involved in a fire, contact a local fire damage remediation company to help get your property, and your life, back to normal.

Dealing with water damage in Knoxville

3/11/2015 (Permalink)

Water Damage Dealing with water damage in Knoxville Water damage is insidious, because long after you have cleaned up the mess, there can still be damage lurking behind the scenes that you can't see.

Dealing with water damage 

Knoxville water damage is insidious, because long after you have cleaned up the mess, there can still be damage lurking behind the scenes that you can't see. That's why it's extremely important to do a proper job of water damage repair to restore the damaged space to its previous condition.

Stop the water

Before you start cleaning up, make sure the source of the water damage in Bearden has stopped. If the problem is man-made, such as a burst pipe, make sure the source of the water is shut off. If your water damage was caused by an act of nature, such as a flood, make sure the rain has stopped and the flood waters have receded before starting your cleanup.

Remove the water

You need to get the water out of you flooded Bearden space as soon as possible. If you have a floor drain, this can occur quickly, and you may not have to do much work. But more than likely, you will need to get rid of the water using a pump or wet/dry vac, depending on how much there is.

Drying things out

After you get the water removed, you must dry out the space as soon as possible. Ventilate the room as much as possible and bring in fans to move the air around to help dry things out. After running fans for at least 24 hours, feel walls, floors and ceilings to see if they feel damp. Once they feel dry, bring in dehumidifiers to suck out remaining moisture. Before moving on to restoration, use a moisture meter to check for any hidden moisture in wood and drywall.

Restoration

Once the space is completely dried out, you can move on to the task of water damage repair. The first thing you should do is to remove anything porous that was immersed in water. This includes carpet and padding, mattresses and upholstered furniture. You also should remove drywall that got wet. If your moisture meter shows that water remains in wood studs and flooring, you will have to remove those items to prevent the possibility of mold. Items that can be machine washed, such as clothing, towels and small rugs, can be kept. Ensure the space is completely free of moisture before re-installing drywall and flooring.

Water Damage Restoration

Basement flooding or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

Knoxville Storm Damage - Understanding and Preventing Ice Dams

1/7/2015 (Permalink)

Storm Damage Knoxville Storm Damage - Understanding and Preventing Ice Dams If there is an ice dam already on your roof, then it is possible to break it up manually to minimize damage.

Understanding and Preventing Ice Dams causing Knoxville water damage

Ice dams can be incredibly destructive in the winter. They can cause leaks that rot away the structure of the house. Fortunately, they can be prevented with a little maintenance and care. You should understand what ice dams are and how to prevent them from forming.

Understanding What an Ice Dam Is
An ice dam is something that forms on the edge or lower portion of your roof. The dam is an area of ice that acts like a wall. Ice dams stop snow and water from moving naturally off your roof. The water will begin to accumulate on your roof behind the dam. Ice dams are dangerous because the water on your roof will usually flow under the shingles and into your home. This can cause a massive amount of water damage Knoxville to the structure of your house. Additionally, the ice itself could punch a hole in the roof that allows water to enter. The dam could tear the gutters out opening a new path where water can enter the house.

Why Ice Dams Form
An ice dam can form on any home when the temperatures are right and there is snow on the roof. The main cause of ice dams is the constant melting and then refreezing of water and snow. The melting snow rolls down the side of the roof. The cold air then causes it to freeze. If this process is allowed to go one for some time, then the frozen patches of water will start to grow. This occurs until a tall dam has formed. Homes that are emitting a large amount of heat through the roof are more vulnerable to ice dams.

Attic Ventilation
One of the main ways to prevent ice dams is to make certain the attic has good ventilation. A warm attic will cause the snow on the roof to continually melt. The cold weather will cause it to refreeze until an ice dam appears. You should install a fan or other ventilation system so that your attic stays cool in the winter. It will also help to repair any holes or gaps in the roof where water could find a way into your house.

Upgrading the Gutters
Another option to prevent ice dams is to upgrade the gutters along the edge of your roof. There are now gutter heating systems available. A series of cables are installed down the length of your gutters. A shield is placed on top of the gutters. The cables are actually heating elements. Any snow or ice that gathers on the edge of your roof is melted with this gentle heat. This reduces the chance that any amount of ice will accumulate and create a dam causing Knoxville water damage.

Keeping the Roof Clean
If your home is prone to ice dams, then you need to keep the roof clean. This means removing as much snow from the roof as possible. Many tools and devices are available that can be used to safely remove snow from a roof without requiring you to climb a dangerous ladder in the winter. Removing the snow prevents it from melting and refreezing into an ice dam.

Breaking Up an Ice Dam
If there is an ice dam already on your roof, then it is possible to break it up manually to minimize damage. You will need to use a tool to slowly chip off pieces of the dam. The goal is to create a channel through the dam so that the water trapped behind can escape and flow off the roof. This can temporarily solve the problem although the channel will likely fill in with more ice over time.

Our technicians are highly trained and experienced with every water damage situation from sewage damage clean up, mold removal, smoke damage repair, fire damage repair, flooded basement, wet carpet, wet walls, carpet water damage, basement water damage, flooded crawl space, sewer backup, sewage removal, mud removal, commercial water damage, restoration, house water damage, building water damage, hotel water damage, flooded building, crawl space water damage, crawl space sewage damage, pump out and dry out.

When your home is being threatened by water damage from flooding or leaks, SERVPRO Knoxville staff have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property. Our Professionals have the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock. SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Professionals concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water.

SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville proudly serves Knoxville, Knox County, Sequoyah Hills, South Knoxville, Rocky Hill, Downtown Knoxville, and surrounding areas.

Contact SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Regarding Your Water Damage Emergency - (865) 862-8907

Knoxville Fire Damage & Water Damage Restoration

1/5/2015 (Permalink)

Water Damage Knoxville Fire Damage & Water Damage Restoration Water puts out fire but it also causes damages of its own

 Fire & Water Damage Restoration 

Both fire and water can cause untold damage to your home, office or belongings. There can be many causes of such damage. In some cases, the destruction is beyond repair. However, very often there are steps you can take to repair or restore items that have been affected by fire or Knoxville water damage.

Dealing With Knoxville Water Damage
Water damage can occur when there is a severe storm with torrential rainfall. Basements and other rooms low level rooms are especially vulnerable. Flooding, however, can occur anywhere if there is a burst pipe or other plumbing emergency. The first step is to take care of the immediate problem and stop the flow of water. This may require professional help such as a plumber or, in extreme circumstances, the fire department or other emergency personnel.

Once the situation is under control, you will want to take whatever steps you can to minimize permanent damage. After drying out the area as best you can, you will have to assess the damage and see what you can do to restore or repair your belongings. The following are some steps you can take. 

  • Drywall -If drywall has become saturated with water, it will need to be replaced. Otherwise it will bulge or possibly fall out, causing a potentially dangerous situation.
  • Mold and Mildew -These can cause health problems as well as unpleasant odors. There are treatments made to kill mold and mildew. If they are a serious problem, however, you will have to enlist professional help.
  • Floors -You may have to replace the subfloor and put in new tiles, linoleum or carpeting.
  • Books and Documents -There are technologies, such as vacuum-freeze drying systems, that can restore damaged paper items. You can find a reliable company that provides such services.
  • Dealing With Fire Damage
    As with water damage, it’s important to begin cleaning up and repairing fire damage as soon as possible. Waiting even an extra day can mean more significant, and possibly irreversible damage. The following points should be kept in mind.

  • When working in an area where a fire has occurred, make sure there is proper ventilation and always wear a dust mask.
  • Remove any items that are important to you from the premises as soon as possible. This may include quality furniture, documents and records or any type of valuables. You should find a safe temporary storage place for them.
  • Do a thorough cleanup of the room or office. This can prevent or reduce fire and smoke damage to walls, floors, furniture and other items.
  • To minimize permanent damage to the area, call a restoration professional who can assess the situation and give you an estimate on repair costs.
  • The best way to deal with water or knoxville fire damage will depend on the precise circumstances. In all instances, however, the sooner the restoration work is begun, the better your chances of successfully saving your property.

    When your Knoxville home is being threatened by water damage from flooding or leaks, SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville professionals have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

    Our professionals have the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock.

    We concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. 

    Contact SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Regarding Your Water Damage Emergency - (865) 862-8907

    SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville proudly serves Knoxville- Knox County, Sequoyah Hills, South Knoxville, Rocky Hill, Downtown Knoxville, and surrounding areas. 

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    Dealing with water damage in Knoxville

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