Recent Why SERVPRO Posts

Why SERVPRO? Because We Are Faster to Any Size Water Disaster

4/8/2019 (Permalink)

Why SERVPRO Why SERVPRO? Because We Are Faster to Any Size Water Disaster Our team is here to serve our Downtown Knoxville community 24/7/365.

Why a Fast Response is Critical for Your Downtown Knoxville Apartment

Downtown Knoxville apartments that suffer any damaging disaster require the fast and efficient response of trained professionals to begin mitigation and restoration work. With many apartments connected to units through shared walls, ceilings, and floors, the spread of any water loss incident could affect multiple properties at the same time. With a fast response at the first sign of a water emergency, our professionals can help to contain the spread of these conditions and work to repair the damage and restore the effects right away.

While water damage recovery can happen in many steps for your Downtown Knoxville apartment, our professionals have the effective tools and extensive training to make the process as efficient as possible. With industry-leading equipment and a full roster of IICRC-Certified Water Restoration technicians available 24/7 for water emergencies, we can work to reduce the spread of your water loss incident to neighboring properties and protect the affected structural elements, construction materials, and contents of your apartment with our initial visit.

Inspection is often one of the first steps when our SERVPRO team first arrives at your damaged apartment, and this gives our team an idea of the spread and scope of the effects. If standing water exists, we have to address these concerns first as these can substantially damage exposed materials and contents. We have efficient extraction equipment ranging from truck-mounted pumps and trash pumps to portable sump pumps and weighted extractors. We can quickly remove standing water threats to get right to critical drying steps.

Mitigation for water loss incidents hinges on our ability to thoroughly and completely dry saturated elements and areas of your apartment. We have powerful tools like our Injectidry system for wall cavities that have minimal invasiveness to protect construction materials that can get preserved with adequate drying techniques.

The fast response of our certified technicians can help to not only protect your unit, but also any neighboring properties to yours. With our experience and industry-leading equipment, you can count on our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville rapid response team to make water loss incidents “Like it never even happened.” Give us a call anytime you need us at (865) 862-8907.

For more on Knoxville, click here

Smoke Odors in Your Knoxville Home? Fire Cleanup Needed? SERVPRO

3/25/2019 (Permalink)

Why SERVPRO Smoke Odors in Your Knoxville Home? Fire Cleanup Needed? SERVPRO When the Knoxville Fire Truck Leaves--SERVPRO Is There for Fire Damage Cleanup and Restoration

Getting Rid of the Smell of Smoke in Knoxville

Homeowners face many threats to their properties, even when they are not always top of mind. There is always the possibility of a leaky roof, a burst pipe or a natural disaster. For all the tragedies reported in the nightly news, most threats are smaller but still disruptive. Take for instance the fire damage caused by a small kitchen or garage fire that leaves your home filled with smoke and soot and your belongings charred or badly damaged. Even when the fire in your home is not part of a news segment, it is still worthy of professional attention.
 
SERVPRO is here to help when there is fire damage to your home in Knoxville. Even when well-wishers share their insight on how to restore your home after a kitchen fire, it is best for you to consult with professionals. Our IICRC-certified staff formally trains on the latest trends and techniques to return your home to its original condition while mitigating your loss. All you need to do is call us so our rapid response team can spring into action. Our crew is available 24/7 to respond to your emergency as soon as possible.
 
One of the areas in which SERVPRO excels is in eliminating the relentless odor left behind by home fires. Many homeowners attempt to mask it with store-bought air fresheners, but it takes someone with our knowledge and expertise to understand that each surface requires a tailor-made approach to eradicate the foul odor. In some instances, it is necessary to install unique filtering systems in your HVAC systems to purify both the air and the ducts through which it travels, whereas in others an ozone generator may be needed to neutralize the odor. Even beyond these techniques, we may even choose thermal fogging to overcome the smell of smoke in your home and make it a thing of the past.
 
Even when the fire in your home seems small, the consequences are palpable. SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is here to help. Just call us at (865) 862-8907 and let us leave your home "Like it never even happened."

CLICK to see our Sunshpere Landmark
 

Electrical Overload Fire Damage in Rocky Hill

3/7/2019 (Permalink)

Why SERVPRO Electrical Overload Fire Damage in Rocky Hill Sometimes too many appliances plugged into an outlet can cause a fire. Or wires in a house are older and spark. Contact SERVPRO for remediation.

Team SERVPRO is Ready and Available Around the Clock, Especially When Homeowners are Facing Damage Remaining From a Fire

When Rocky Hill homeowners try to enhance the electrical capability of their houses, fire damage can result. Older homes with antiquated wiring are at obvious risk, but new construction also is not always equipped with outlets everywhere you might wish. If your attempts to accommodate appliances cause an electrical fire, we have the resources to help you respond and recover.
 
Family gatherings are hectic enough, but when competition for the last outlet in your home ends with fire damage in Rocky Hill from inadequately rated extension cords, you and your loved ones face evacuation rather than a cozy, congenial time. Today’s explosion of countertop appliances -- deep fryers, new age pressure cookers, stand-alone rotisseries, and convection ovens, to name a few -- join slow cookers, mixers, blenders, and food processors jostling for a grounded outlet. We have seen how this traffic jam ends in a smoldering fire or sparked blaze and can respond quickly, even on a holiday or weekend.
 
The thick and acrid smoke and soot from an electrical fire is a challenge for which our SERVPRO team trains continuously. You may despair of restorative efforts making a dent in the widespread residue, but our IICRC trained technicians master effective techniques that clean soot, restore finishes, and eliminate that horrible burning wire odor. An experienced project manager assesses the particular circumstances and develops a comprehensive plan. Then our fire damage crew systematically moves through your home, rapidly but skillfully using the proper products and techniques to clear away the coatings.
 
If your HVAC system operated during the fire, it may be contaminated and need cleaning as well. It should be deactivated until evaluated to prevent further spread of the soot and debris. If firefighting efforts used water, we likely attend to that first, removing water and assessing the moisture content of structures to avoid mold damage or the deterioration saturated woods and metals suffer if not quickly dried.
 
Finally, our deodorization specialists ensure all smoky debris are discarded. If odor persists, we clean surfaces and consider sealing porous materials to keep the odoriferous particles from vaporizing. Professional deodorization sprays may be effective, but we also use thermal fogging, a process that replicates the environment where the odor particles were dispersed. A heated chamber combusts the deodorant, allowing the now minuscule bits to find and neutralize the odor molecules. Hydroxyl generators are another option, changing the chemical composition of the tiny bits of smelly debris and rendering them odorless.
 
Look to SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville when an electrical fire threatens to derail your plans. Call us 24 hours a day, 365 days a year at (865) 862-8907.

For more information regarding Rocky Hill, click here

Mold Removal In Your Knoxville Home

3/7/2019 (Permalink)

Why SERVPRO Mold Removal In Your Knoxville Home Mold can infest a home before anyone living there sees the first black spot.

Mold Removal

Mold can infest a home before anyone living there sees the first black spot in the bathroom or smells that telltale musty which accompanies many, but not all, types of mold spores. When mold growth spreads across multiple rooms, the cost can run into thousands of dollars for a homeowner.

To achieve mold removal in a Knoxville home, SERVPRO inspects the structural and personal property to determine if it is possible to clean items on-site and remove the mold; if they must be removed to be cleaned at our facility, or must be thrown out. Cleaning on site begins with vacuuming every surface using specially made HEPA filters. They are designed to capture mold and can trap even a single spore. After vacuuming, our technicians wipe down surfaces using dry and wet cloths.

After we complete cleaning in an affected room, we allow time for spores in the air to settle. Using test meters, we check for surface mold levels. If they exceed standards laid out by the EPA or the IICRC, we repeat cleaning as necessary. When we finish the last procedure, technicians carefully bag all filters and cloths used. They dispose of them according to federal and Tennessee state regulations.

If the property can be cleaned, but not in the home, we remove it to our facility. There, we have access to more chemical agents and cleaning methods to include immersion cleaning for smaller items. If required, our office also contracts out larger items to commercial cleaners.

We cannot clean personal and structural property if mold has penetrated the surface. To prevent accidental contamination, we bag or wrap everything possible. Building material, such as drywall, is broken down into manageable sections so it can be disposed of easily. Depending on the amount, we take the infested property to a licensed disposal site or bring in a dumpster and have it removed when it is filled, or we finish the job.

Clearing out mold from your home can be a difficult process; requiring special equipment and training. SERVPRO of Rocky Hill / Sequoyah Hills /South Knoxville has decades of experience in handling mold and other hazardous material. If you need our services, call today at (865) 862-8907. We are here to help.

For more about the city of Knoxville, Tennessee visit http://www.knoxvilletn.gov/.

You Need Our Team To Restore Your Rocky Hill Home After A Flood!

12/11/2018 (Permalink)

Why SERVPRO You Need Our Team To Restore Your Rocky Hill Home After A Flood! Quick removal is key to restoring homes after a flood.

Why You Need SERVPRO For Flood Damage Restoration In Rocky Hill

Rocky Hill and other Tennessee towns are already dealing with Autumn storms. Usually, the results are a soggy yard, and maybe a tree limb or two knocked down by the wind. Even when flooding happens, it often recedes quickly.

So why SERVPRO for flood damage in Rocky Hill? Unlike water from a faulty dishwasher, flood water contains soil and other contaminants, so only pumping out the water and setting up a few fans to dry the inside is not enough. Cleaning up after a flood requires a professional restoration service, with the equipment and experience in returning area homes to their original, pre-flood condition.

Before it is safe to begin cleaning operations, our technicians deal with the immediate contamination threat. They spray the surface of any standing water and items that came into contact with the flood water with an anti-bacterial chemical. The cleaning agent quickly reduces the health threat to anyone who enters the home.

SERVPRO technicians then use pumps and extraction wands to draw the flood water out of the home. Since it is contaminated, our crews send the water directly into the nearest sewer access. If the system is still overwhelmed by the flood, technicians pump it into a tank truck and send it to a water treatment once they finish.

Since there is no way to guarantee that a carpet covered by a flood is safe to use again, we do not waste resources attempting to restore it. After removing the water, technicians pull up and dispose of all carpets and carpet pads exposed to the flood water. They then spray the exposed floor with a cleaner and use fans and air movers to dry the surface.

If our experts can remove the water quickly enough, cleaning exposed furniture is a much simpler task. If the water did not cause the finish to degrade or the wood to split or crack, our crews could use a cleaner with an anti-bacterial agent added to remove soil and other contaminants.

Quick removal is key to restoring homes after a flood. At SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, we know that even a small amount of flood water can cause hundreds or even thousands of dollars in damage. If you have or had water in your home recently, call us today at (865) 862-8907 for an inspection. We are here for you.

Click here for more about Rocky Hill.

When Mold Damage has you Singing the Blues Instead of Rocky Top in Your Knoxville Home

11/15/2018 (Permalink)

Why SERVPRO When Mold Damage has you Singing the Blues Instead of Rocky Top in Your Knoxville Home SERVPRO is the trusted choice to remediate mold damage from your home.

Why SERVPRO Is the Name to Trust For Mold Damage Remediation In Knoxville

Some companies in Knoxville that address mold damage issues make promises of a mold free result that ignores the fact that mold spores are always present in the environment. Others play on the fears many consumers have of the health effects of mold growth despite the lack of a proven connection between mold and illness in all cases. Finding a company that has a proven track record of mold remediation success without the hype is so essential. 

Abating mold damage in Knoxville requires adherence to the Environmental Protection Agency (EPA) protocols developed for schools and commercial buildings. Vigilance in moisture management is critical, and the only way a homeowner can ensure that mold will not again become a problem. This balanced approach is why working with our experienced mold remediation crews guarantees the best outcomes. 

Why SERVPRO mold remediation offers such compelling results is clear. Our Applied Microbial Remediation Technicians (AMRT) complete a rigorous course of IICRC classes that prepare them to complete mold remediation quickly and efficiently. We invest not only in the industry best practices training of our employees but also in cutting-edge equipment and products that help us contain and remove mold damage. 

SERVPRO protects the safety of you and your family during mold remediation by taking deliberate steps to contain the mold damage during removal procedures. Physical barriers and air scrubbing equipment prevent the spread of moldy debris during the remediation process. Our technicians wear personal protective equipment not only for their safety but also to ensure that hazardous particles are not tracked inadvertently throughout your house during the remediation. 

Why SERVPRO is the obvious choice for mold remediation is the professionalism we bring to the difficult tasks involved in abatement. Although we believe it is crucial to contain and remove mold we also avoid using scare tactics or unsubstantiated claims when consulting with homeowners. 

The single most important step a homeowner completes to minimize the risk of mold reinfestation is to locate and eliminate moisture sources that activate the mold spores and feeds their growth. SERVPRO works closely with customers to achieve this goal as it the most reliable way to avoid future mold issues. 

Why choose SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for mold remediation? Our certified technicians and investment in appropriate equipment ensure a favorable result. Call us at (865) 862-8907 to schedule a mold damage evaluation.  

University of Tennessee football fan?  Click here to read the history of Neyland Stadium.

The Benefits of Professional Carpet Cleaning For Your Knoxville Home

5/12/2018 (Permalink)

Why SERVPRO The Benefits of Professional Carpet Cleaning For Your Knoxville Home SERVPRO Provides Excellent Carpet Cleaning for Knoxville Properties

SERVPRO Cleans Carpets in Knoxville Properties Offering Extended Usage and Appearance

For as common as carpeting is to Knoxville homes, it is still very surprising how limited homeowner knowledge is regarding proper maintenance of this functional enhancement to their residences. While anyone can appreciate that a clean carpet looks better than a soiled one, there are multiple benefits to having the carpets in your home cleaned professionally, and to better understand the ways that you can keep these areas of your house looking like they should throughout the times in between these cleanings.  
 
Understanding what to do to keep carpets in your home looking nice can help you to reduce the need for frequent professional carpet cleaning in your Knoxville home. It begins with the upkeep, which can be something as basic as ensuring that the area gets vacuumed regularly to help dislodge dirt and debris from the upper layers of the fibers in the flooring. Other suggestions to keep a fresh look for your carpet is pilating the fibers to prevent matting, spot removal and even moving around the furniture in high traffic rooms semi-regularly to prevent wear patterns. More and more homeowners are placing slidable discs under the legs of heavy furniture to readjust their positioning for carpet cleaning and for help eliminate ugly indentations in the pile.
 
Ultimately, these practices are only intended to keep your carpets looking nice in between professional cleanings by our SERVPRO technicians. These services are necessary for the areas of your home with this type of flooring because the fibers in the material are magnets for dust, debris, pet hair, dirt, and many other soils. The upkeep mentioned above caters to the very top layer of this flooring and is not sufficient to clean the entire length of the fiber down to the base of the material. Fortunately, professional cleaning can offer you this level of cleanliness.  
 
There are multiple approaches to cleaning, which depend both on the style of carpet you have as well as the level of soiling that is present. For difficult jobs, especially after a water damaging incident we can us our truck-mounted system for carpet cleaning. For short piled carpets, bonnet cleaning is a common practice of our SERVPRO team. Dry cleaning aids in preserving colors that are prone to fade with the wear they experience. The Showcase Premiere Cleaning is the top of the line, implementing the most aggressive methods of cleaning to deeply penetrate all types of carpets and stands as the most effective approach in the industry. Our carpet cleaning also deodorizes the surface leaving a fresh scent.
 
When you conclude that your carpets are ready for professional treatment, give SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville a call. Whether it is a recommended annual cleaning or an emergency that requires an immediate response, our technicians are ready to help by calling (865) 862-8907.

More about this city here.