Why SERVPRO Photo Gallery

Special Surprise For Our Military Staff

Franchise Owner, John Greenway, presented all of our military staff with a special SERVPRO hat during our staff meeting in appreciation of their service. Freedom isn’t free, and you don’t have to wait until Veterans Day to thank a Veteran.

Knoxville Water Damage Affects Hardwood Flooring

When your home is affected by water damage, it must be dried out properly to minimize damage to the hardwood flooring.  Our technicians have been trained and have plenty of experience with water removal and correctly drying out water damaged flooring whether it is hardwood or carpeting.  Contact us right away to make it "Like it never even happened."

Congrats Production Team On Your New IICRC Certifications!

We're very proud of our production team for getting new IICRC certifications! They worked very hard, and it paid off. This team is the best in the industry and can help restore your home or business to pre-damage condition!

Crawlspace Remediation in Knoxville

When the crawlspace under your home has water damage, many other problems such as a mold infestation can result.  That is why you should trust our experienced IICRC certified team when water damage has occurred.  Contact us 24/7 365 days a year for any emergencies.

Our Team Works in Any Weather

Sunny or rainy days and nights, our SERVPRO Franchise professionals are available 24/7 to tackle your water loss incident.  Because we are local, we can arrive at your home quickly to begin drying our your property.  You can trust the SERVPRO Brand for all of your water restoration needs.

2018 Employee of the Year Award Goes to Production Manager Nick Lee

Franchise Owners, John & Kristina Greenway, presented Production Manager, Nick Lee, with the '2018 Employee of The Year' award. We are so proud of him and can't thank him enough for all the hard work he puts in every day.

They also shared the story of the very first infrared camera they purchased for Kristina when they first started with the franchise many years ago. They have decided to pass it on to Operations Manager, Chuck Peterson, who was very reluctant to accept the expensive piece of equipment. Treat it well, Chuck!

Storm Damage – Knoxville Home

Storm damage left this Knoxville kitchen underwater. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has earned the reputation of “faster to any disaster.” Our rapid response times can prevent secondary water damage and help contain restoration costs. Our industry certified crews have the advanced training and experience to restore your property back to its preloss condition.

SERVPRO Returns Home After Helping Hurricane Florence Victims Recover

WELCOME BACK!!! For the last 5 1/2 weeks, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has been in Wilmington, NC helping local residents recover from the devastation from Hurricane Florence. Wilmington was one of Florence's hardest hit areas.

SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville owner Kristen Greenway's motto is "Helping others in their time of need is one of life's greatest privileges," and we consider it an honor to help you.  Whether the damage is small or large, our team is ready 24/7 to help you after disaster strikes. 

Air Duct Cleaning in Knoxville

At SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville, we train for excellence. As the winter weather approaches, you’ll find you’re spending much more time indoors. Do you know … what is in your Air Ducts?  Healthy air quality prevents sickness with employees and visitors. It is common for ventilation systems to be the biggest culprit in poor indoor air quality. When was the last time someone inspected the ductwork in your business or home? You can trust our qualified team of professionals to do it right. In this photo, our team member Bryan Green teaches how to properly clean ducts.  We will continue to offer ongoing training to our team of quality people in an effort to always provide our customers the most advanced cleaning options available. 

Knoxville Graffiti Attack Gets Cleaned Up By SERVPRO

Ironically, as we were servicing a commercial cleaning job in downtown Knoxville, our Green Box Truck was vandalized with a graffiti attack. Luckily, we knew who to call, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Our on-site technicians quickly applied several cleaning products to remove this spray painted graffiti from our vehicle, "Like it never even happened." Whether a vandalized home with broken windows to marred brickwork, trust us, as we trust ourselves, for cleanup and restoration. (865) 862-8907

SERVPRO Strategic Planning

Sometimes in Rocky Hill and Bearden, a backed up sewer line, and a kitchen fire can occur simultaneously. Fortunately, our highly skilled technicians can rely on Chuck Peterson, our Operations Manager, to coordinate the jobs with Tim Visser, our Production Manager. By constant communication and cooperation amongst our team members, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can reach out to many emergencies in the local communities that we proudly serve. So, don't hesitate to put your trust in us to resolve any problems from plumbing breaks or flare-ups. We will restore your property "Like it never even happened." We can dispatch a crew 24/7, just call (865) 862-8907.

Infrared and Technical Devices

A residential home in Sequoyah Hills had water damage from a ruptured ice-maker line inside the wall. Since it was undetected for some time, the water had wicked laterally along the interior of the drywall onto adjacent walls. We used the pictured infrared heat detector device to help find hidden moisture pockets. "Infrared sees what the common eye cannot." Along with moisture meters and hygrometers, we successfully discovered all wetted areas for complete drying. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has advanced equipment for water extraction and drying, but equally important is restoring the home to its preloss condition by utilizing state-of-the-art moisture detectors. We can help with all of your mold, fire, and water-related problems by just calling us at (865) 862-8907.