SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville Employee Photos

Kristina L. Greenway

Kristina L. Greenway

Owner Kristina Greenway was born and raised in Ft. Lauderdale, FL. Kristina attended Broward Junior College and then Austin Peay State University on a volleyball scholarship and was where she met her husband and business partner, John, who was on a baseball scholarship. After college Kristina moved to Knoxville, married, and then raised her two sons in the West Hills area. She spent many years volunteering and working on entrepreneurial efforts, such as opening a new greeting card line called Old Grouch™. She also attended Lincoln Memorial University where she was awarded dual master’s degrees. Kristina is passionate about education and helping others. Kristina is a visionary and this gift has been especially valuable to her work at SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville. Kristina has been dedicated to helping others in the field of crime scene and biohazard cleanup. She has achieved one of the highest certifications in blood borne pathogen and biohazard cleanup through American BioRecovery Association (ABRA) by completing her Certified BioRecovery Masters (CBRM). She holds the office of Vice President of ABRA and is proactive in educating other companies of this nonprofit Educational Association.  Kristina also holds active Certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in water restoration (WRT), fire & smoke remediation (FSRT), and advanced microbial remediation (AMART).  Kristina is passionate about helping people; in fact, her life's mission can be best defined with one statement: “Helping others in their time of need is one of life’s greatest privileges”™.

John A. Greenway

John A. Greenway

Owner John Greenway grew up in Northwest Knoxville as his parents moved to find work at Oak Ridge National Laboratory. He attended Central High School. He received a Baseball scholarship to Roane State Community College in Harriman, TN where he helped lead the team to victory in the state championship as team co-captain. He then earned a Baseball scholarship to Austin Peay State University in Clarksville, TN earning Academic All American honors. It was here that he met wife Kristina who was on volleyball scholarship from Ft. Lauderdale, FL. John then transferred to the University of Tennessee to Complete his B.S. in Education. John is the proud father of two sons. He spent 18 years with Wyeth Pharmaceuticals as a sales rep and later District Manager. John has earned his WRT, ASD and CDS certifications. John’s training has allowed him to become an expert in large losses with a specialty in drying of gymnasium floors.

Ondina Aslinger

Ondina Aslinger

Ondina has been a valuable SERVPRO technician on our team since 2015. She was formerly the Program Coordinator at a nonprofit organization. She is a U.S Army Veteran that is very well traveled and has a long history of customer service skills with clients from all backgrounds. If your Rocky Hill area residential or commercial building experiences water, fire or mold damage, Ondina and our team is ready to help.

LaBreanna Blackwell

LaBreanna Blackwell

LaBreanna Blackwell is our Sales & Marketing Adminstrative Assistant and has been here since October 3, 2016. Her hometown is Maryville, TN but she likes the Knoxville are since it is city-living, and is close enough to the mountains and the beaches. She is especially proud of how we work together and employ our services to take a horrible situation and make it as easy for our customers as possible to handle. She is proud to be part of the SERVPRO team that gets them back to their lives as quickly as possible. LaBreanna enjoys reading books, hiking, riding bikes, and cooking in her free time.

Lisa Breuer

Lisa Breuer

Lisa Breuer, as Office Manager and leader of our office team she ensures performance in all accounting and administrative activities. Administer and perform all aspects of accounting and reporting. She also ensures that all job files are properly audited and contain all required documentation. Lisa aids in the development and implementation of an annual office administration plan and budget to automate and improve office productivity. Ms. Breuer manages and improves customer satisfaction including the resolution of customer complaints. Lisa has over 30 years office experience with more than 15+ of that in accounting. She also has a Bachelor’s degree in accounting. Ms. Breuer is married and has 2 children. She enjoys: walking, biking, camping, anything that involves time with family. She is a Youth leader, Sunday school teacher and a Children’s church volunteer. We are the Fire, Water, Mold, and Cleaning Experts - available 24 hours a day 7 days.

Lynn Carter

Lynn Carter

Mr. Carter is a Key Account Manager on our SERVPRO team. He is responsible for managing the business relationships with our residential and commercial customers in the Knoxville and Rocky Hill area.  He manages the sales process while working with our clients to insure the project is completed on time and to their satisfaction. Lynn’s hometown is Knoxville and he is very active with the local business community. After helping clients with their restoration jobs, he enjoys spending time with his family including two grandsons. If you experience water, fire, storm or mold damage in the Knoxville area, call Lynn at (865) 862-8907 for fast and professional service. 

Casin Chandler

Casin Chandler

Casin Chandler is a Crew Chief and has many years of experience in Water Damage Restoration. Mr. Chandler also assists with Fire & Smoke Restoration. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): WRT, CCT & ASD. We can be at your Knoxville home 24/7 to fix any water damage issues that may bubble up. Casin was born In Olivehurst, CA. He likes hunting and fishing in his off time. The most important thing to him is his life is family. He has one daughter Robin and two grandchildren, lil' Robert and Donda.

Angi Cochran

Angi Cochran

Angi Cochran has the role of Key Account Manager. Her focus is developing and executing our strategic sales and marketing plans. Angi is responsible for managing all areas of the business relationship with our customer base and prospects. She works closely with the various business departments in an effort to maintain and further develop these relationships. Ms. Thomas manages the sales function to achieve strategic sales targets while working closely with the production team. Angi currently holds an ECTP Certification. She is a results oriented account manager and sales and marketing professional. She has a successful track record in wireless services, industrial, advertising & medical sales. If you have need of a corporate provider for your Fort Sanders or Sequoyah Hills area water remediation services call Angi at (865) 862-8907.

Rocky Glenn

Rocky Glenn

Rocky Glenn, Team Leader, has been described as being “The Rock” of an organization as a testimony of his commitment to quality, integrity, and accountability. With a career spanning over twenty years working in the service industry, Rocky has held numerous management positions ranging from production manager to general manager and has a strong passion, drive, and commitment to superior customer service. His responsibilities also include ensuring job files meet standards required by SERVPRO’s national clients. Rocky is a native of South Knoxville and is WRT certified. Rocky has been with SERVPRO of Rocky Hill since October of 2013. Contact SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville Regarding Your Fire Damage Emergency - (865) 862-8907

Bryan Green

Bryan Green

Bryan Green - Production Technician. Our SERVPRO family salutes Bryan for his service in the United States Marine Corps. He grew up in East Tennessee playing sports. Mr. Green is a Production Technician at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville - Bryan's duties include the scheduling of daily jobs, ensure quality production on all jobs, ensure safety precautions are observed, and submit weekly reports to summarize production activities. He covers all fire damage problems in Knoxville, Downtown Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, Bearden, Fort Sanders, Lyons View, University Of Tennessee, Holston Hills, and surrounding areas.

Sean Greenway

Sean Greenway

Sean Greenway - Key Account Manager is a former crew chief. Sean was born in Knoxville Tennessee. Mr. Greenway attended Bearden high school where he played baseball all four years. Received scholarship to Roane state community college where played 2 years, also he attended the University of Tennessee. He has been a part of SERVPRO since it’s opening in 2008. Sean is responsible for restoration of water damage and fire damage repair. He pays close attention to details, and has good communication skills for both customer relations and office staff. He oversees the production technicians for all water and fire losses as well as general and specialized cleaning. He is IICRC Water Damage Restoration Certified and Lead Certified. If you are in Knoxville and need water damage help please call him to help at (865) 862-8907. Water Damage Restoration - WRT Certified

Will Hurt

Will Hurt

Mr. Hurt started working for SERVPRO five years ago as a temp, then as a technician and from there a Crew Chief; and currently as Production Manager. Will is certified in WRT and ASD. He oversees all Commercial Water Loss. "Being able to help those who have had a water loss in their homes and businesses has been very rewarding" he said. In the 5 years I have been with SERVPRO I guess my favorite moment would have to be having the opportunity to travel to New York during hurricane Sandy to help all of the people there in need. I participated in a variety of sports growing up including boxing and football; my favorite teams being the Tennessee Vols and the Dallas Cowboys. I have five amazing children. Before coming to SERVPRO I worked in construction as a contractor and sub-contractor. Mr. Hurt ensures that customer needs are met 24/7 when you need it. We are the Fire Damage, Water Damage, Mold Removal, and Cleaning Experts - available 24 hours a day 7 days a week for your emergency.

Diona Johnson

Diona Johnson

Diona Johnson is the Administrative Assistant at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. She has been a member of the team since October 2016. Her favorite part of the job is working with knowledgeable, respectable, and awesome people! Diona has a BA in Fine Arts and a minor in communications. In her downtime, she enjoys the outdoors, family time, movies, traveling and driving adventures.

Jason Kozel

Jason Kozel

Jason Kozel, Production Technician - Jason is married with two kids. He likes basketball and spending time with my family. Jason's duties include the scheduling of daily jobs, ensure quality production on all jobs, ensure safety precautions are observed, and submit weekly reports to summarize production activities. He covers fire and water damage restoration services, for Knoxville, Downtown Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, Bearden, Fort Sanders, Lyons View, University Of Tennessee, Holston Hills, and surrounding areas.

Donald McNair

Donald McNair

Donald McNair is a Technician at SERVPRO. Donald has been a part of our team since December 2016. He takes pride in going out and doing a job well done. Donald is from Knoxville and enjoys meeting new people. In his spare time, Donald enjoys resting and taking it easy.

Jason Miller

Jason Miller

Jason Miller is our key account manager and as such he is responsible for securing the job, communicating and setting appropriate expectations with the residential or commercial customer, as well as insurance personnel, completing industry specific paperwork in the field using an iPad, managing field crews and subcontractors, training new field personnel, & proper time management of each job while ensuring work is completed per industry standards. He holds an ECTP Certificate and is a Graduate of Loudon County HS and the University of Tennessee. He has over 20 years of sales and industry experience. Jason resides in Farragut, TN, is married to Kendra and is blessed with three lovely children. Mr. Miller started with SERVPRO of Rocky Hill in December 2014.

Alex Oakes

Alex Oakes

Alex Oakes - Crew Chief, born in Knoxville, Tennessee and is married to an all around amazing wife. They welcomed their son to the family. He has experience in the restoration industry and is certified by the IICRC in both Water Restoration and Structural Drying. "It gives me great joy to help people in need after a catastrophe" he said. He enjoys UT Football, movies, and spending time with friends and family. If you need advice in water removal and repair give us a call at (865) 862-8907 - 24/7 we are just a call away.

Chuck Peterson

Chuck Peterson

As Operations Manager Chuck Peterson is available 24/7/7 days a week and is ready to restore your damaged home or commercial structure. Whether from Mold Remediation, Water Damage, a Fire & Smoke Damage Disaster, or a Storm or Flood Mr. Peterson loves the challenge of leading leaders. We salute Major Peterson and his service to our country as an A-10 Thunderbolt II Pilot, Flight Commander and Instructor. This husband and father of 4 graduated from UT and lives in Maryville. Chuck would be happy to help you if you experience Water Damage or Fire Damage in Knoxville, * 24/7 Fire Damage Restoration Service * 24/7 Flood Damage & Water Damage Service * 24/7 Sewage Damage & Sewage Removal Service * 24/7 Mold Remediation *24/7 Bio-hazard Suicide Clean. Count on Chuck.

Josh Richardson

Josh Richardson

Josh Richardson is a Crew Chief and has been with our SERVPRO team since February 13, 2017. He is a certified WRT, water damage restoration technician, and is not only an accomplished carpet cleaning expert (CCT) but also in carpet repair and reinstallation, RRT. Josh likes helping to restore residential properties and businesses. He hails from Jackson, Mississippi and one of his favorite things is to meet new people in the Knoxville area. When Josh does find some free time he enjoys sleeping, fishing, and most importantly, spending time with his two daughters.

Tim Shaughnessy

Tim Shaughnessy

Tim Shaughnessy is our Business Development Manager at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville and can always be reached at (865) 862-8907. Tim came to join our team July 23, 2016, highly qualified and certified from The School of Life. He gets great satisfaction from seeing how our Sales Team introduces our company to interesting customers and clients, both residential and commercial. He is keen on acquiring referrals from jobs well done. Tim's hometown is Indianapolis, IN and enjoys the Knoxville vicinity and the fun we have working together. Tim has brought much to the table, were are very pleased to have him as a leader of our sales force. When Tim finds some free time he enjoys hiking, the great outdoors, and spending time with his family.

Mark Sykes

Mark Sykes

Mark Sykes Estimator/Project Manager provides cost effective, sensible and expert solutions to problems as well as estimating and documentation that represent the company in a comprehensive, professional and successful manner. Mark communicates timely and accurate information to clients; compassion, reassurance and guidance to customers. Mr. Sykes's Duties include: Handling of emergency calls, and QC. He has over 12 years experience in water and fire restoration. Prior to coming to SERVPRO he was a contractor and remodeler. With almost 20 years as Regional Service Director with a Fortune 1000 Medical Equip his leadership is invaluable. Mark is currently finishing Bachelors Degree in Knoxville. He is IICRC Certified in Fire and Smoke Restoration, Odor Control, Water Damage Restoration and Applied Structural Drying. Mark is married to Carla and a father of two. If you are in Knoxville and need water damage repair, please call him to help at (865) 862-8907

Tim Visser

Tim Visser

Tim Visser is a production manager for SERVPRO of Knoxville South. He is responsible for managing Field Supervisors and Crew Chiefs and all aspects of these jobs. Tim works at securing the job, communicating and setting appropriate expectations with the residential or commercial customer, and even manages field crews and subcontractors and trains new field personnel. He monitors for proper time management of each job while ensuring work is completed per industry standards. Tim lives in Seymour, TN. and is formerly from Canadian Lakes, Michigan. We are blessed to have a former volunteer firefighter and EMT on our team. Mr. Visser has many years of residential construction experience and also years of fire and water mitigation expertise. He started working with SERVPRO of Rocky Hill after having spent 6.5 years with Paul Davis Restoration. Tim is married with 3 children. So, if you are in Knoxville and need help, call (865) 862-8907 - 24/7. We are just a call away.

Devin Whaley

Devin Whaley

Devin is an experienced Water Technician on our SERVPRO team. He lives in South Knoxville and graduated from Seymour High School. Devin enjoys spending his off time with his 3 children. He also likes to fish and work on cars. Please call our office if you suffer commercial or residential water, fire or smoke damage in the South Knoxville and Rocky Hill area.

Nick Lee

Nick Lee

Nick Lee joined SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville in 2016 as a Crew Chief. Nick has WRT (Water Damage Restoration Technician) and ASD (Applied Structural Drying Technician) certifications and likes helping customers in their time of need. In his spare time Nick enjoys building things and watching the Vols at his home in Knoxville, TN.