SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville Employee Photos

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John A. Greenway

President John Greenway grew up in Northwest Knoxville as his parents moved to find work at Oak Ridge National Laboratory. He attended Central High School. He received a Baseball scholarship to Roane State Community College in Harriman, TN where he helped lead the team to victory in the state championship as team co-captain. He then earned a Baseball scholarship to Austin Peay State University in Clarksville, TN earning Academic All American honors. It was here that he met wife Kristina who was on volleyball scholarship from Ft. Lauderdale, FL. John then transferred to the University of Tennessee to Complete his B.S. in Education. John is the proud father of two sons. He spent 18 years with Wyeth Pharmaceuticals as a sales rep and later District Manager. John has earned his WRT, ASD and CDS certifications. John’s training has allowed him to become an expert in large losses.

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Kristina L. Greenway

Vice President Kristina Greenway was born and raised in Ft. Lauderdale, FL. Kristina attended Broward Junior College and then Austin Peay State University on a volleyball scholarship and was where she met her husband and business partner, John, who was on a baseball scholarship. After college Kristina moved to Knoxville, married, and then raised her two sons in the West Hills area. She spent many years volunteering and working on entrepreneurial efforts, such as opening a new greeting card line called Old Grouch™. She also attended Lincoln Memorial University where she was awarded dual master’s degrees. Kristina is passionate about education and helping others. Kristina is a visionary and this gift has been especially valuable to her work at SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville. Kristina has been dedicated to helping others in the field of crime scene and biohazard cleanup. She has achieved one of the highest certifications in blood borne pathogen and biohazard cleanup through American BioRecovery Association (ABRA) by completing her Certified BioRecovery Masters (CBRM). She holds the office of Vice President of ABRA and is proactive in educating other companies of this nonprofit Educational Association.  Kristina also holds active Certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in water restoration (WRT), fire & smoke remediation (FSRT), and advanced microbial remediation (AMART).  Kristina is passionate about helping people; in fact, her life's mission can be best defined with one statement: “Helping others in their time of need is one of life’s greatest privileges”™.

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Tammy Roberts

Designer, Facility Manager, Corporate Buyer, Sales Manager, Vice President. Tammy started her career as a designer, facility manager and ultimately a furniture buyer for Chrysler Motors, Inc. in Michigan. She currently is the Vice President of Client Success for SERVPRO.

Tammy is the past president of the International Facility Managers Association (IFMA), Nashville Chapter, and previously served on the IFMA Board of Trustees.

Hobbies and family: Tammy is an avid windsurfer. She has windsurfed all the Great Lakes and many oceans such as the North Pacific, Sea of Cortez, Gulf of Mexico, the Caribbean Sea etc. Tammy has 2 children, a boy and a girl, both adopted from Korea.

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Chuck Peterson

As Operations Manager Chuck Peterson is available 24/7/7 days a week and is ready to restore your damaged home or commercial structure. Chuck has been with SERVPRO for 10 years and loves the challenge of leading leaders. Chuck is certified through the IICRC in WRT, ASD, CDS, and NADCA. He also has over 10 years of commercial and custom residential construction, 15 years in Excavation, grading, site work, utilities, and roadway construction. We salute Major Peterson and his service to our country as an A-10 Thunderbolt II Pilot, Flight Commander, and Instructor. This husband and father of 4 graduated from UT and currently lives in Maryville.

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Mark Sykes

Mark Sykes is our Office Manager and HR Specialist. Mark has his Bachelors's Degree in Business Administration with a minor in Organizational Management. Mark has over 16 years of experience in the restoration industry, and prior to coming to SERVPRO, he was a contractor and remodeler. Mark also holds almost 20 years as Regional Service Director with a Fortune 1000 Medical Equipment. Mark has his IICRC Certifications in WRT, OCT, ASD, AND FSRT. When Mark isn't at work he loves donating his time to the Knoxville Track Club. Mark also loves to run marathons and be seen running around town. He is married to Carla and a proud father of two grown children. 

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Rocky Glenn

Rocky Glenn, Team Leader, has been described as being “The Rock” of an organization as a testimony of his commitment to quality, integrity, and accountability. With a career spanning over twenty years working in the service industry, Rocky has held numerous management positions ranging from production manager to general manager and has a strong passion, drive, and commitment to superior customer service. His responsibilities also include ensuring job files meet standards required by SERVPRO’s national clients. Rocky is a native of South Knoxville and is WRT certified. Rocky has been with SERVPRO of Rocky Hill since October of 2013. Rocky, being from this musically vibrant part of Tennessee, has been playing the piano, singing, playing drums, bass guitar, and writing songs for many years.

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Jason Miller

Jason Miller, Commercial Account Consultant, has 6 years of experience in the restoration business and currently holds his ASD, WRT, AMRT Certifications through the IICRC. Jason has also completed extensive fire, water, and mold trainings. In addition to his restoration background, Jason also has 15 years of construction experience and is a carpenter by trade. Jason dedicates his time to IREM, PHCC, BNI, and IFMA. Jason is also a member of the planning committee for the Knoxville NFFF Stairclimb. Jason is an East Tennessee native who has two grown children, Madison and Tyler, and a 16-year-old named Logan. Jason enjoys spending time with his family and being immersed in nature.

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Sean Greenway

Sean Greenway, Account Consultant, is a Knoxville native who has been in the restoration business for 10 years and has been a part of our SERVPRO Team for 7 years. Sean has continued to expand his industry knowledge by earning his WRT, ASD, FSRT Certifications through the IICRC. He also completed his Sandler Training with a Bronze Certification. Sean's continuing knowledge isn't limited to certifications, Sean is a BOMA Board Member and a member of IFMA, AGC, and IREM. Sean is also a part of the Planning Committee of the Knoxville NFFF Stairclimb. When Sean isn't working he can be found playing golf and spending time with his wife, Olivia, his daughter, Emila, and his dog, Finn. 

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Caleb Porter

Caleb, since 2021 is an Account Manager at SERVPRO of Hamblen County. Caleb has a drive for knowledge and has recently earned his WRT Certification through the IICRC. Caleb is a Morristown native and has dedicated much of his previous work experience to his parent's business, Porter's Tires. When he isn't working he can be found enjoying a round of golf, watching sports, or being involved in the Morristown Chamber of Commerce.

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Bruce Foughty

Bruce, since 2021 is a Service Consultant at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. He is a certified CCT carpet cleaning technician from the Institute of Inspection, Cleaning, and Restoration Certification. Bruce lives in Tazewell with his spouse, four kids, and five grandkids nearby. He is involved with the Special Olympics and a part of the Planning Committee for the NFFF Stairclimb. When he isn't working Bruce enjoys hockey, football, and the great outdoors.

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Amy Barraza

Amy, Marketing Support Coordinator, joined the SERVPRO team in 2020. Her previous marketing knowledge comes from managing all creative aspects for a Forbes Rated Boutique Hotel and also while managing a Fortune 500 Company while at Tombras. Amy is an active community member with the American Marketing Association, FDISM,  and GKHA. Amy can be found volunteering her time to RYDE Knoxville and being a member of Knoxville's NFFF Stair Climb Planning Committee. When she isn't working Amy enjoys tending to her houseplants and working out at the gym. She is married to her spouse, Aaron, and a mother to two children, Grayson and Emma.

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Lisa Breuer

Lisa Breuer, as Office Manager and leader of our office team she ensures performance in all accounting and administrative activities. Administer and perform all aspects of accounting and reporting. She also ensures that all job files are properly audited and contain all required documentation. Lisa aids in the development and implementation of an annual office administration plan and budget to automate and improve office productivity. Ms. Breuer manages and improves customer satisfaction including the resolution of customer complaints. Lisa has over 30 years office experience with more than 15+ of that in accounting. She also has a Bachelor’s degree in accounting. Ms. Breuer is married and has 2 children. She enjoys: walking, biking, camping, anything that involves time with family. She is a Youth leader, Sunday school teacher and a Children’s church volunteer. We are the Fire, Water, Mold, and Cleaning Experts - available 24 hours a day 7 days.

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Renee Holiday

Renee is an Administrative Assistant/Estimator at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. She has been an essential member of our staff since 2017. Her background includes working in an architecture/design retail location in Miami, FL though she now resides in Knoxville. Renee utilizes NextGear Moisture Mapper as part of our restoration organized efforts. She has training with Corporate Managed Accounts and Third Party Administrators. Renee is a member of the Knox Makers, an organization for curious engineers, artists, and hobbyists, and the Artist in Residence at the 17th Street Studios.

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Meredith Tinnel

Meredith is our Accounts Receivable and Estimator. Meredith is a Loudon County native and currently lives in Lenoir City. Meredith has been a part of the SERVPRO team for 10 years collectively and currently holds her WRT from the IICRC. Meredith donates her time to the Loudon County Sheriff's Office Family Support Group, First Responders Christian Outreach (Pianist), and Loudon County Friends of Animals when she isn't working. She is also heavily involved with the TNR Program helping a feral cat colony. Together they help trap, neuter, and release the babies to help stop the overwhelming growth. Meredith has been married to her husband, Mark, for 24 years and has a son named Jake. They are a family driven by their passion for music and singing.

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Eddesa Steward

Eddesa recently joined the SERVPRO team in 2021 as an Administrative Assistant. Eddesa grew up in Union County and now resides in Knoxville. She is certified in Adobe Photoshop and looks forward to growing and learning within her position. Edessa is married with two daughters and one son, and when she isn't working Edessa loves riding dirt bikes and racing them on courses.  

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Casin Chandler

Casin Chandler, Production Manager, at SERVPRO has 16 years of experience in the Restoration Industry and 20 years of experience in Construction. Casin has earned his certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). He currently holds his URT, CTR, WRT, CCT & ASD.  Casin hails from Olivehurst, CA, and enjoys hunting and fishing in his off time. He is also a member of Odd Fellows. The most important ingredient in his life is his family. Casin has one daughter Robin and two grandchildren, Lil' Robert and Donda.

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Bryan Green

Bryan Green - recently promoted to Crew Chief. Our SERVPRO family salutes Bryan for his service in the United States Marine Corps. He grew up in East Tennessee playing sports. Mr. Green is a Crew Chief at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville - Bryan's duties include the scheduling of daily jobs, coordinating production on all jobs, ensure safety precautions are observed, and submit weekly reports to summarize production activities. He covers all fire damage problems in Knoxville, Downtown Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, Bearden, Fort Sanders, Lyons View, University Of Tennessee, Holston Hills, and surrounding areas.

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Nick Lee

Nick Lee, Senior Production Manager, has been a part of our team for 5 years. During those 5 years, Nick has earned his WRT and ASD Certification through the IICRC. Nick also holds a TN Pesticides Applicators License. Together with his certifications, Nick also has 10 years of experience within the Restoration Industry. Nick is involved with the TN Department of Agriculture and in his free time, Nick enjoys building things, cheering for the Vols, bowling, and spending time with his family within his Knoxville home. 

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Cody Taylor

Cody is a Production Manager at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville and has been a member of our team since 2019. He has 11 years of experience in the restoration industry. Cody is also certified by the NADCA-National Air Duct Cleaning Association. He is a US Marine Corp veteran of four years and is a Purple Heart recipient. Cody lives in Knoxville.

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Travis Thore

Travis, our Production Manager, recently joined our SERVPRO of Hamblen team in 2021. During his time with us, Travis has already been to storm and has even obtained his WRT Certification through IICRC. Travis currently resides in Talbott, TN with his wife and son. Travis enjoys donating his time to Elks Lodge and during his personal free time he enjoys riding RZR's, playing sports, camping, and spending time with his family. 

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Alex Oakes

Alex Oakes, Estimator/Project Manager, has been a part of our SERVPRO Team for 7 years. During those 7 years, Alex has shown strong leadership qualities and a desire to learn which has earned him numerous promotions. Alex began his career with us as a technician, then Crew Chief, and now Estimator/Project Manager. Alex has gained valuable experience leading crews with fire and water cleanup, mold remediation, water damage, hazardous waste cleanup, floor cleaning, deodorization, post-construction cleanup, and reconstruction. Alex is not only limited to personal experience but has also earned his WRT and ASD Certifications through the IICRC. Alex has been happily married since 2011 to his wife, who is a nurse at a local hospital, and they have a son and daughter who keep this young family active. During their personal time, they enjoy camping and traveling to new places whenever the opportunity presents itself.

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Jessica Turner

Jessica is one of our Estimators. Jessica has been a part of the SERVPRO Team for 2 years and was previously The Construction Coordinator for 360, Reconstruction Divison. Jessica currently lives in Lenoir City with her family and has 3 beautiful children who keep her active. When Jessica isn't working she can be found working alongside the Girl Scouts and has even helped coach High School Level Rugby.

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Brandon Sherman

Brandon, our Warehouse Technician, isn’t a stranger to the SERVPRO Brand. Brandon previously worked at a different franchise location for 3 years before joining our team. Brandon has been a part of our team for 2 years and helps maintain our warehouse facilities and offices. Brandon spends his day preparing the vehicles for our scheduled jobs and for any emergencies that may pop up as well.  

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Charles Oliver

Production Technician

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Christian Thompson

Christian has recently been announced as Crew Chief in Training. Christian has been a part of our team for 2 years and has demonstrated leadership qualities and abilities while being a part of the production team. This is promotion is well deserved! Christian is certified in Category 3 Pesticides and even certified to sail by the Navy. Christian is an avid roofer and carpenter. When Christian isn't working he can found at Gold's Gym and volunteering within the community. 

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Grady Reeves

Meet Grady, one of our Production Technicians. Grady has been a part of the company for two years and can be found working within all of our territories. When Grady isn't working he enjoys immersing himself in video games and computers. When you see Grady on the job site be sure to ask what his favorite game is. 

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John Piller

Production Technician

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Jonathan Watson

Production Technician

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Robert Watson

Production Technician

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Scott Russo

Scott is one of our newly promoted Crew Chiefs and has been a part of our team for 8 years. During his tenure, Scott has earned his WRT through the IICRC and has helped lead and develop our production team. Scott is known for agreeing to the rounds up at the store when asked. Scott currently lives in Knoxville with his 9 children. To Scott, family is everything.

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Zedebekiah Moore

Ding-Ding! Meet Z one of our Production Technicians. Z has been in the restoration business for 7 years and has been with our SERVPRO Franchise for 3 years. Z is an Army Veteran who was enlisted for 5 years and was airborne during his Service. Z is Free Mason who enjoys fishing during his free time and is an expert in fork lifting.

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Carson Branum

Reconstruction Technician

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Emilee Woods

Emilee. Fire Technician, has been a part of the SERVPRO team since 2020. Emilee has a passion for helping others in their time of need and this is demonstrated through her work on the fire division. Emilee currently lives in Knoxville and when she isn't working she can be found reading a good book and relaxing alongside her two cats.