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We Get You Back In Business In Knoxville

10/17/2019 (Permalink)

Our vans outside a commercial building Our team at SERVPRO responds to water damage emergencies right away and we bring our state of the art equipment and expertise to handle any size job.

Commercial Water Removal for Electronic Retail Outlets in Knoxville

An electronics retail outlet can suffer from serious stock expenditure in the event of a flood, burst pipe, or water issue. These losses can be especially severe if the crisis occurs outside of opening hours and results in electronic devices suffering a prolonged exposure to moisture. Property managers with electronics as part of their stock inventory should reach out to both a professional restorer and a specialized electronics restorer. Both professionals can work together to mitigate the potential losses of a large scale water incident.

We run a professional commercial water removal team for business clients in the Knoxville area. Our services run twenty-four hours a day. We can dispatch a team to your location quickly to restore existing damages and prevent further losses. Any specialist repairer needs to be able to access your stock in a safe, hygienic environment. The first step as a restorer then is to remove water from the property and begin drying procedure quickly.

If a water damage emergency is the result of city-wide flooding, you may find that specialists are in short supply due to the increased workload. SERVPRO can help to maintain your stock at a safe level until they are available. One of the core principles in preserving electronic devices is by drying stock while preventing it from reaching the dew point. Condensation can often permanently damage electronics.

SERVPRO can hold electronic devices in stasis by controlling indoor storage temperatures. By using portable heating, as well as dehumidification equipment, we can remove moisture without risking condensation and causing more significant harm. As a locally-based restoration company, we also have reliable contacts with specialist restorers for items like electronics. We can arrange for services with third parties on behalf of commercial clients, so you only deal with one point of contact, and one set of paperwork, from start to finish.

Flooding can result in significant losses for our city's commercial districts. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

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How SERVPRO Restores Flood Damaged Knoxville Homes

10/1/2019 (Permalink)

close up of rain drops and pooling water Knoxville gets heavy rainstorms which cause localized flooding. Call SERVPRO to remediate your home quickly..

Proper Finalizing of Flood Damage Restoration in Knoxville is Crucial  

Looking at your Knoxville home after flood damage can leave you devastated because of the disruption the incident causes. Even after cleaning, a great deal of stuff might not be right. Contents strewed all over, and parts of the structure such as walls, floors, and ceiling ripped down. Various renovation steps are necessary to restore the preloss state.  

In mild cases of flood damage affecting your Knoxville, the renovations needed might be minimal such as reinstalling floor coverings such as carpets and resetting contents. Despite being minimal steps, they still require considerable effort to achieve. For example, installing a new carpet and pad can prove challenging because of issues such as tearing or creases. Our SERVPRO teams handle these challenges conveniently by using ergonomic tools such as knee kickers, which help fit the carpet snugly in tight areas. We also have hand trucks and other equipment for moving heavy contents. Other tasks that we handle include:  

  • Seaming carpets 
  • Installing tack strip 
  • Replacing baseboards 
  • Replacing door and window trim 

For severe losses, there is considerable repair work necessary to make the home habitable again. Water intrusion and contamination may have led to the demolition of subfloors necessitating repair. Our SERVPRO technicians inspect materials such as wooden floorboards and subfloors to verify their structural integrity before reinstalling them. We can help save hardwood floors from water exposure by using a drying chamber for improved drying. We also replace wall materials such as insulation and drywall affected by flooding.  

It is typical for humidity levels in the house to be higher, or there might be a whiff of bad odor after a flooding incident. Such issues make it uncomfortable to stay in the house. Our SERVPRO technicians can use specialized equipment such as thermo-hygrometers to check humidity levels in different sections of the house and take steps such as setting up a dehumidifier to normalize it. For odors, we check the source and apply deodorization steps. In the case of temporary odors such as the smell of fresh finishes, we use deodorizing agents with masking odors mostly in the form of time-release beads.  

The final steps of renovating a flood-damaged home can be tricky. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to help. We're Faster To Any Size Disaster. 

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How We Clean Residues After Knoxville Housefires

9/30/2019 (Permalink)

A ball with fire flames. SERVPRO keeps the ball rolling with your fire damage clean up in knoxville.

Let us show you the right way to take care of the aftermath of your Knoxville fire damage.

As much as we stay dedicated to providing Knoxville homeowners with the most efficient and effective response to their fire loss incidents, we can often help the most when we take a moment and establish what our team faces. Many potential sources and materials could generate hazardous residues that vary in both severity and methods to clean. We must follow a specific plan to ensure that these threats get addressed promptly and correctly.

 This fire damage in Knoxville homes can be an overwhelming sight, especially when residues are overtaking many of the contents in an affected area of your home. Our professionals can detail these potential risks within our initial damage assessment conducted by the crew chief and production manager. With the experience and training that these technicians have, we can assess the severity of the damage to your home, and begin the process of identification with individual residues.

Finding the damage is not always a challenge, though certain residues require specific approaches to overcome. Smoke residue, for example, requires different cleaning agents and tools than the chemical sponges and pre-vacuuming with a HEPA filtered device necessary when addressing soot effects. The best approach to determine both the type of residue present and the best approach to remove it entirely is pre-testing.

In most situations, our restorers utilize practices like vacuuming and dissolving to carry soil away from affected surfaces and contents. Vacuuming involves removing dry, loose particulates heaped on surfaces like you find with smoke residues. This pre-treatment must occur before applying a cleaning agent and other moisture, as these factors can allow the particulates to become absorbed in the material below and be even more of a challenge to remove. Dissolving does not pull loose sediment, but it removes the bond between the residue and the surface beneath it so it can get more easily wiped clean.

 Because of how challenging removing residues can be, especially in identifying the best practice for each type, you can count on our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team to help. We have the training and expertise to handle residues where they are found to make losses “Like it never even happened.” Give us a call today at (865) 862-8907.

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Let the Experts Help You Recover Your Knoxville Home Or Business

9/15/2019 (Permalink)

water damaged ceiling When flooding, water damage, or mold affect your home, feel comfort in that SERVPRO is available 24/7 to take your emergency call.

Why South Knoxville Communities use SERVPRO for Property Restoration Services

The process of decontaminating and deodorizing a property is not a straightforward one. In our years of owning and operating a restoration company, we have seen countless examples of pre-existing restoration attempts that have covered damages with paintwork, carpeting or flooring, only for issues to keep recurring at the cost of the Knoxville homeowner. In this industry, there are no short cuts. The job is either complete or incomplete- there is no in-between. Getting the property back to how is was before water, fire, mold, or storm damage requires dedication, expertise, and equipment. Our experience spans restoring individual rooms for private residents to entire tenement buildings for commercial clients, which has earned us the reputation of being "faster to any size disaster."

Mold

Microbial growth is frequently the result of an incomplete restoration or a pre-existing property issue. The situation that develops results in the signs, and musty smells that are consistent with mold damage in your Knoxville residence. The causes can be quite varied, making them tough to anticipate. A slow leak in your internal plumbing or an incomplete flood restoration that results in residual moisture inside wall cavities. With the ideal food supply, moisture and relative humidity, microbes like fungi can proliferate, causing mold damage.

Our restoration services incorporate mold assessment and remediation. SERVPRO technicians complete the process from start to finish using the five principles of remediation set out by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The first principle is to ensure safety by Providing Personal Protective (PPE) equipment to technicians that prevent inhaling spores or microbes during the cleaning procedure. Recording conditions throughout remediation which can then be passed on to an independent indoor environmental specialist (IES) is principal two.

Once the first two criteria are fulfilled, SERVPRO can begin the remediation process of your Knoxville property. Removing contamination may include demolition of drywall or other porous materials that have become severely infested with mold. During this procedure, mold spores can become airborne and spread. To combat this SERVPRO apply negative air pressure during demolition or cleaning to control cross-contamination. The final principle of remediating your Knoxville home is to stop the source of moisture. Without repairing the source, mold can keep recurring again and again, resulting in endless frustration for the homeowner.

Water

Our company is built on a foundation of comprehensive restoration for water damage here in Knoxville. Unwanted moisture that enters dry areas of the home can be especially damaging to your contents. Even small quantities of water can do significant harm to sofas and upholstery. These harms can include joint swelling of wooden interior frames, which in turn causes cracking. Industrial glues can also be worn away by the presence of moisture resulting in rapid deterioration and permanent damages.

Restoration services for the contents of your Knoxville home present several unique challenges for a SERVPRO technician. Dry clean fabrics may suffer from spotting, which requires the entire piece to be wetted to avoid water lines. Color bleeding is also an issue that can spread from a sofa onto carpets, flooring, or walls. These stains require immediate attention as clearing the stains is near impossible once materials are dry- foam cleaning can be an effective solution to bleeding fabrics.

Homeowners in Knoxville want their contents restored to a preloss condition, so drying upholstery is as important, if not more important than cleaning cosmetic stains. Moisture residing inside furniture or upholstery can quickly become a microbial infestation. Since most furniture has porous materials, mold growth can result in having to dispose of the infested item. SERVPRO place dehumidification equipment around furniture and take regular readings of internal moisture content to ensure furniture is restored both inside and out.

Storm

An adverse weather event can cause many problems to your property in Knoxville. Even with appropriate safety guards in place, there are too many factors at play to control the outcome truly. SERVPRO is here to provide restoration services for storm damage in Knoxville that cover a range of unpleasant issues including contaminated water problems, electrical hazards, and structural deficiencies in your home. Our rapid response units are available on-call for out of hours emergencies and can respond quickly by being local to the area.

One of the main concerns in a storm situation is flooding. Floodwaters carry highly infectious waste into your property, requiring restoration services for BioHazardous materials. Waters may contain cholera, tetanus, typhoid, polio, hepatitis and many more water-borne pathogens that can be absorbed into your drywall, insulation, carpeting, and subfloor. As such, biohazard technicians must only enter the affected area with correct personal protective equipment (PPE) to ensure safety. You must also be prepared for disposal and replacement of structural contents in the affected areas of your Knoxville home.

The human health threat of floodwaters means that the affected area must be thoroughly disinfected using environmental protection agency (EPA) registered cleaning agents. Solid wastes must be shoveled out before standing water can be drained using submersible gas-powered pumping equipment. Demolition of drywall, insulation, and other porous materials is necessary to containing infectious waste. Valuable fabrics may be rescued by mechanical cleaning methods such as our Esporta washing machines, but the affected area must be restored to a disinfected state before it can be returned to a preloss condition.

Fire

Knowing your enemy is an essential part of providing comprehensive restoration services. Residents with fire damage in Knoxville can rely on us to understand the patterns of smoke deposits around the home and the appropriate methodology needed to remove them. This knowledge is valuable because it increases the efficiency of our service as well as ensuring the property is comprehensively cleaned. The two guiding principles of fire damage restoration technicians (FRT) are the temperature of the smoke and the temperature of the surfaces that come into contact with smoke.

Materials that burn at high temperatures increase the surrounding air pressure. From a restorers perspective, that increase in pressure can push smokes further into materials or wear away finish. Cooler surfaces take the brunt of hot smoke damages, so walls or ceilings likely need repainting. Structural posts, pillars or banisters with substantial smoke damage can be sanded down- to remove surface charring- and refinished. Only in the most extreme fires is there a need to replace large quantities of structure through remodeling.

Since hot smoke is attracted to cooler surfaces, you may often find that the more substantial damages are inside cabinets or draws- where the interior surfaces are cooler than the room. These areas are often the culprit when it comes to unpleasant, tough to remove odors. Your Knoxville home can be cleaned inside and out to ensure that odors are removed at the source. Residual odors, which may last long after the event, can be controlled through deodorization pellets or ULV fogging.

Comprehensive restoration services are labour intensive and require a particular skill set. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to arrange expert service.

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Does Your Knoxville Call Center Need Duct Cleaning?

9/4/2019 (Permalink)

A Register vent pulled from the ceiling during cleaning of the duct work SERVPRO Says Clean WorkPlace Ducts Mean a Healtheir Indoor Air Quality for Knoxville Offices

SERVPRO Suggests HVAC Duct Inspections to Maintain Healthy Knoxville Commercial Buildings

Call centers vary in the roles that they serve, stretching far beyond the residents of Knoxville and reaching a global marketplace. With a focus on both productivity and reducing call times and waits for your customers, you need your staff to be present and accounted for when shifts begin. So part of that is keeping them healthy throughout changing seasons. Addressing potential concerns with your air duct system can have a positive effect on the wellbeing of your staff.

We know that not every business needs the kind of cleaning service that we provide. Moreover, duct cleaning in Knoxville is often an afterthought that follows other preventative measures and upkeep of the facility. As challenging as it might be to maintain your building, primarily through shifts constantly running 24/7, you need a team of professionals that can work with you and not against you. Our SERVPRO team has considerable experience with limiting our presence while still successfully navigating the recovery of damaged air duct systems.
 
Our efforts always begin with a thorough assessment of the system itself to first determine if our efforts are necessary and where specific tools and accessories are best employed. A versatile device is a boroscope, a minicamera on a flex-line that allows for visual inspection of interior ducts. We have a wide range of implements and attachments for drills and vacuums, allowing us to break up loose elements. Without allowing this same sediment to recirculate through the system, and affect your employees or re-enter the HVAC unit.
 
Keeping everyone healthy might not be exclusively linked to the HVAC system, but it can make the situation worse. Bacteria and other contaminants can quickly spread throughout the cold and flu seasons. These same organisms can get caught up in the debris and dust of the ducts and ultimately recirculate throughout your main call floor where the bulk of your employees work. This consistent exposure to these same germs and bacteria can potentially elevate missed days and illness in the center. Improved indoor air quality has been proven to increase office productivity.
 
Understanding if your system needs attention or not is rarely something that business owners can determine on their own. With long stretches of air ducts hidden from your line of sight, you need sophisticated tools available to our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team to help. Give us a call at (865) 862-8907 so we can perform an honest assessment to determine if duct cleaning can help you.

Knoxville Flooding, SERVPRO There Fast Mitigates the Damages

8/19/2019 (Permalink)

SERVPRO Floodwater Extraction in Progress at a Knoxville Property

The First Steps in a Rapid Response to Flood Damage in Knoxville

Within four hours of your first call to SERVPRO to help handle flooding at your home, we should have technicians on the ground evaluating and controlling damages. Years of experience have helped us to perfect our damage mitigation strategy and continuously add to our lineup of high-tech tools and machinery to improve our speed and efficiency when dealing with the average water damage crisis. Although our specific strategy and process may differ depending on the situation and what your home needs the most, you can expect our rapid response to (more or less) follow these steps.

Initial Evaluation
Most of the time, the first SERVPRO employee to arrive at your flood-damaged home in Knoxville is our inspector. The inspector's primary objective is to identify the source and extent of the damage in your home and draw up a plan of action that can rectify the problems in as little time as possible. Dependent on the time of day and the severity of the storm damage, this person may arrive and conduct his or her inspection before our technicians get to work, or may operate alongside them.

Water Extraction
One of the initial steps we take (when necessary) is to set up water extraction pumps in your home. These powerful pumps take standing water out of your home and pump it to the street. Not all floods require the use of these devices, but without them, it can be almost impossible to remove water from a basement or a low-lying area in your home.

Drying Technology
The SERVPRO method of drying is focused on efficiency and speed to prevent as much damage as possible from happening after a disaster. Without rapid drying, your home may start to develop problems such as mold growth and foundation instability. We set up powerful air movers that, by generating strong air currents in the affected parts of your home, pick up water, and carry it in the air. Then, we use industrial-grade dehumidifiers to collect the water into buckets that we can safely dispose of outside your home. Once the area is dry, we can get to work preventing and reversing any other damages that might have happened, leaving the area looking "Like it never even happened."

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has years of experience helping local homeowners overcome flood damage to their homes. Call us 24/7 on our emergency line at (865) 862-8907.

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What Great Indoor Air Quality in Your Knoxville Home? Call SERVPRO for Air Duct Inspection and Possible Cleaning

8/6/2019 (Permalink)

SERVPRO Arrives Prepared for Knoxville Area Duct Cleaning Services

Trained Professionals Help You Breathe Easier in Knoxville with Air Duct Cleaning

Much of the success of our air duct cleaning team in the Greater Knoxville area comes from helping our customers and clients to see when their system has reached the point where cleaning can benefit them. We are not forcing sales and using scare tactics to reel in new clientele for this service, but instead walking potential customers through a thorough inspection of their entire HVAC system to show them present problems and areas that could worsen in the immediate future without corrective action.

It might not always be a clear indication when duct cleaning in your Knoxville home is necessary, as many property owners do not routinely remove vents and registers to inspect the ducts beyond them. Our SERVPRO professionals have sophisticated equipment to perform thorough examinations of the entire duct system, such as borescopes that can provide a real-time visual display of the full lengths of air duct shafts and areas.

There are indications and ways that you can gather some information about when your system might need servicing. Preliminary inspections of your system, even in a limited capacity from specific vantage points, can usually indicate your need for focused cleaning efforts by our SERVPRO professionals. Here are the ways that you might be able to tell quickly that your HVAC system could require attention:

•    Check behind filter for loose debris, buildup, dust, and other contaminants. If it is beyond the filter, these particulates get circulated with the air whenever the system kicks on.
•    Check ceiling vents for clinging dust and debris. The grating of these vents can catch and collect particulates, and this is an excellent place to spot them.
•    Check just beyond floor vents by removing the entire cover and using a flashlight to look inside. A strong presence of dust and debris indicates a similar situation throughout the entire network of air ducts.

You can take matters into your own hands by determining the likelihood of needing air duct cleaning from our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team initially. For inspections or more information, give us a call at (865) 862-8907.

The Ultimate Guide to Fire Damage Remediation in Knoxville

8/4/2019 (Permalink)

Don't tackle this remediation alone. Call the professionals at SERVPRO today for help.

My Knoxville Kitchen is on Fire!

As a homeowner, you make sure to protect your family by having a suitable insurance policy, keeping your home in good repair and avoiding dangerous situations. What you may not realize is that not cleaning your stove could lead to a fire and threaten the very existence of your property. Grease on the burners can quickly catch on fire and escalate, causing fire damage and disrupting daily life. 

When a small kitchen fire roars out of control and leaves your Knoxville home with fire damage, SERVPRO is at your service. Our crew of technicians is available 24/7  to respond to your emergency call and put your mind at ease. A professional should always ensure that your structure and belongings are safe, even when the damage seems small. Thankfully, our SERVPRO team is trained to identify and remediate your problems in the most efficient way.

As much as you would like to start wiping down the soot and smoke remains, it is best to wait until SERVPRO technicians arrive. Depending on the chemical composition of each burnt item, its residue can be either sticky or more like fine dust. Our team can determine the best cleaning solution for each remain to prevent damage from abrasive cleaners typically found at the store. However, you can start moving any objects unaffected by the fire so our staff can get to work as soon as we arrive at your home. 

Airing out your space is also essential when recovering from a fire. If you can open windows and doors, as well as bring in any fans you have into the room, you improve air circulation and encourage the smell to move away from your house. When our SERVPRO crew arrives we get to work by applying deodorizing agents such as pellets and foggers so there is no lingering smell in your home. We also use industry-grade dehumidifiers and air circulators to speed up the drying process when water and extinguishing agents are left behind. 

Protect your home by reducing the risk of kitchen fires and keeping a fire extinguisher handy in case of emergency. If an accident happens, reach out to SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville is here to help you through it. Call us at (865) 862-8907 and let us leave your home, “Like it never even happened.”  

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The Truth Behind Water Damage Remediation in Knoxville

7/23/2019 (Permalink)

Water damage can arise from all sorts of places. Call the professionals at SERVPRO today for remediation assistance.

Water Damage Experts From Knoxville Talk About Ways You Can Help Prevent Mold Growth

If a pipe leaks or an appliance breaks inside your Knoxville townhouse, the moisture can ruin many of your building materials and contents. Primary water damage occurs when items come into direct contact with moisture. For example, when carpets get saturated, the glue can loosen, and the backing can separate from the fabric. If things stay wet elevated humidity levels, wet materials, and mold can cause your property secondary issues. 

Whenever our SERVPRO team restores water damage in Knoxville, we conduct procedures to prevent secondary problems from taking place. We remove and dry out your wet contents so that the moisture cannot affect previously dry building materials. We can set up dehumidifiers to remove moisture in the air so that vapor cannot create issues in unaffected areas of the townhome. To prevent mold growth, we can apply antimicrobials and dry out organic substances in less than 48 hours. 

Any time organic materials get wet, our SERVPRO team does whatever we can to prevent fungal growth because mold can cause health effects. However, if you are dealing with a small moisture issue, it is possible for you to take steps to inhibit the development of fungi. Whenever any of your building materials that are paper or wooden get wet, it is wise to clean up the water the best you can with a mop or a rag. 

If you have a wet/dry vacuum, you can use it to suck up moisture in your carpet or furniture. After you have cleaned up as much liquid H2O as you can, move around furniture in the wet area so that damp items can get air. Once you have the wet areas exposed, set up any fans, you have to create air circulation. If the humidity outside is not high that day, then you can open up windows to help speed up drying. After everything in your house is dry, it is wise to rent a carpet cleaner and clean any places where your floors got wet. 

If items inside your townhouse in Fort Sanders, Bearden, or Lyons View ever get wet, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 whenever you notice moisture. 

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We Have The Expertise To Restore Your Knoxville Home After A Fire Disaster

7/19/2019 (Permalink)

We have the equipment to restore your home after a fire disaster. We are available 24/7, so don't hesitate and call us right away.

Separating Contents and Structure for Efficient Fire Damage Restoration in Knoxville

After a fire in your property, there may be several different types of tradesman required to deal with the damage left behind. Commonly, a carpet cleaner alongside a building maintenance janitor can perform cleaning duties on some parts of the home. A restorer, however, is in charge of two distinct areas, the contents and the structure of the home. Their goal is to restore the property to a condition before the fire; known in the industry as restoring to a preloss condition.

Our technicians can help you with fire damage in Knoxville. The cleaning carried out by a restorer is unique and requires careful assessment of the affected area before any work can begin. SERVPRO technicians also conduct a pre-test, which gives an understanding of the type of smoke damages- different in every fire- we are dealing with and the best way to remove them. There be considerations given to malodor, which often persists even after the structure and contents have been cleaned.

In dealing with contents, your SERVPRO restorer must likely remove them from the affected area and place them in a designated clean area- which can be offsite. We do this because smoke residues require agitative cleaning, which can cause soots or smokes to drop onto possessions causing further fire damage. Most soft furnishings can be returned to preloss conditions using foam cleaning, which reduces the likelihood of fabrics shrinking or bleeding dye.

Once the removal of contents for separate cleaning is complete, a SERVPRO technician can begin working on the structure. The goal is to restore rather than replace. Wet cleaning methods can clear most soots and smoke residues. Where wet cleaning may cause damage to the finish of a particular item, a door, for example, dry cleaning methods can be used. Interior and exterior walls are cleaned thoroughly with charred materials removed for disposal. Sometimes structure can be so severely damaged that they require replacement, but this procedure is the last option for restorers.

Careful structural and contents cleaning can avoid expensive replacement costs, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to arrange restoration.

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