Water Damage Repair and Restoration

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is determined to halt the risk of progressive deterioration and secondary damage after a water loss fast. In building our team of water damage repair and restoration specialists we seek individuals with strong work ethics and genuine compassion for our customers who try to cope with the chaos water intrusions can bring.

We continually seek innovative products and investigate new processes to improve the outcomes for our customers. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville uses the advanced technology of FLIR cameras, employing thermal imaging to locate water that migrates into hidden recesses and pockets after a plumbing or appliance leak, tub overflow, sewer backup, overland flooding, or another water crisis. Our team is proud of a unique protocol we developed to save hardwood floors after a water disaster.

Our project managers, crew chiefs, and technicians share owner Kristina Greenway’s philosophy that “Helping others in their time of need is one of life’s greatest privileges.”™ We invest in the training and equipment necessary to remove all categories of water from your home or business, and then plan for and implement successful applied structural drying. Practical professional assistance for our fellow East Tennesseans fulfills our personal and business missions.

Have Water or Flood Damage?
Call Us Today – (865) 862-8907

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Knoxville community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Knoxville home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration