Water Damage Repair and Restoration

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is determined to halt the risk of progressive deterioration and secondary damage after a water loss fast. In building our team of water damage repair and restoration specialists we seek individuals with strong work ethics and genuine compassion for our customers who try to cope with the chaos water intrusions can bring.

We continually seek innovative products and investigate new processes to improve the outcomes for our customers. SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville uses the advanced technology of FLIR cameras, employing thermal imaging to locate water that migrates into hidden recesses and pockets after a plumbing or appliance leak, tub overflow, sewer backup, overland flooding, or another water crisis. Our team is proud of a unique protocol we developed to save hardwood floors after a water disaster.

Our project managers, crew chiefs, and technicians share owner Kristina Greenway’s philosophy that “Helping others in their time of need is one of life’s greatest privileges.”™ We invest in the training and equipment necessary to remove all categories of water from your home or business, and then plan for and implement successful applied structural drying. Practical professional assistance for our fellow East Tennesseans fulfills our personal and business missions.

Have Water or Flood Damage?
Call Us Today – (865) 862-8907

Locally Owned Company with National Resources

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Knoxville community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville?

fast response to water damage

We’re Faster to Any Size Disaster

When water damage strikes, a fast response is critical. Day or night, Knoxville residents and business owners can expect us to respond immediately to your water emergency.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration