Flooding and Water Damage Restoration in Knoxville, TN

Our management team boasts 40 plus years of combined experience in flooding and water damage restoration, offering a reliable solution for the residents and businesses of Knoxville, Tennessee afflicted with water incursion. The technicians we recruit train to IICRC standards in water removal, remediation, and applied structural drying.

Maintaining a well-prepared and experienced workforce is the key to positive outcomes and satisfied customers. We care about every employee, and they, in turn, care about our customers. The commitment and pride our managers and crews bring to each project result in our going the extra mile to deliver premium results.

In addition to following industry best practices, the SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team uses its collective expertise to develop innovative ways to manage water damage, including a proprietary in-house process to save customers’ treasured hardwood floors. We are proud to be offering the highest quality service of all restoration companies in Eastern Tennessee, responding in most cases within one hour of a distress call, 24 hours a day, year round.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville

Flooding or Water Damage? Call Us Today – (865) 862-8907

24 Hour Emergency Water Removal Service

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. We provide immediate emergency water services to you Knoxville home or business, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Knoxville residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Knoxville community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (865) 862-8907. We are ready to make this situation “Like it never even happened.”