Flooding and Water Damage Restoration in Knoxville, TN

Our management team boasts 40 plus years of combined experience in flooding and water damage restoration, offering a reliable solution for the residents and businesses of Knoxville, Tennessee afflicted with water incursion. The technicians we recruit train to IICRC standards in water removal, remediation, and applied structural drying.

Maintaining a well-prepared and experienced workforce is the key to positive outcomes and satisfied customers. We care about every employee, and they, in turn, care about our customers. The commitment and pride our managers and crews bring to each project result in our going the extra mile to deliver premium results.

In addition to following industry best practices, the SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team uses its collective expertise to develop innovative ways to manage water damage, including a proprietary in-house process to save customers’ treasured hardwood floors. We are proud to be offering the highest quality service of all restoration companies in Eastern Tennessee, responding in most cases within one hour of a distress call, 24 hours a day, year round.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville

Flooding or Water Damage? Call Us Today – (865) 862-8907

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Knoxville home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Knoxville residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Knoxville community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (865) 862-8907 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”