Do I Throw Everything Out? What Can Restoration Professionals Do to Save the Contents of My Knoxville Home After Storm Damage?
Don't let a storm destroy what took you so long to put together in your home. Call the professionals from SERVPRO in Knoxville to mitigate your issue.
Take the Time to Discuss How SERVPRO Can Save Your Knoxville Belongings from Flood Waters--It Is Likely Far Better News Than You Fear
Severe thunderstorms are a summer staple in Knoxville, and their intensity increases with the high winds of tornadoes and tropical weather systems. Since you never know precisely when such devastation could occur, consider how choosing a reliable flood recovery firm can change the outcome for the better when you have the time to weigh your options.
Can One Flooding Restoration Company Help Me with Both Structural Damage and Soaking Wet Contents?
After a storm, flood damage in Knoxville is commonplace. When you view ads in the media for the response you can expect from professionals, the focus seems mostly on extracting water from and drying out the structure. We appreciate that to make a house a home, you choose to fill it with practical and beloved possessions. Fixing one without attending to the other would not be pursuing our mission to make it “Like it never even happened.” Therefore, we also invest in trained people and strategies to return your belongings to preloss condition.
What Help Can SERVPRO Offer?
Our production facility awaits a partial or full pack-out of your furnishings, household goods, and personal possessions after a flood. We use a detailed, highly-digitized Contents Claim Inventory Service (CCIS) while packing, transporting, and evaluating your property for appropriate mitigation and remediation action. Our specially prepared technicians use the following options, among others, to restore your things to function and appearance:
- Freeze-drying for papers and photos
- Small drying compartments for upholstered furnishings and electronics
- Commercial washing and drying systems and drying cleaning resources for textiles and other soft items
Count on the multi-talented and certified team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to regain both your house and your treasures after flood damage. Call us at (865) 862-8907 to explore your restoration opportunities.
Who Can Clean Up My Knoxville Office After a Disaster?
Should your office have an emergency restoration need, call SERVPRO. We are equipped and ready to meet your needs.
Water and Fire Losses can Leave a Severe Need for Professional Cleaning, and our Qualified SERVPRO Technicians can Help
Cleaning is a vital effort after any loss incident, but water and fire emergencies can have a widespread, overwhelming effect on your Knoxville office. Regardless of the size of these events, each has an array of fast-spreading effects that can make restoration and recovery a challenge. Because cleaning is such a common thread in all restorative efforts, our cleaning technicians are among the most versatile and adaptable in our roster.
When you need commercial cleaning for your Knoxville office, whether it is post-disaster recovery or improving your structure's look and feel, our SERVPRO team can help. We have a growing roster of experienced technicians capable of providing your business with the necessary recovery tools after water or fire losses. In many ways, the fast response and expertise of these responding professionals can save you time and money after a water loss incident.
What Can Happen After Water Losses?
Water losses are among the most common calls for our SERVPRO professionals, meaning that our team must be prepared to face any threats that could arise with these emergencies. From a leaking supply line filling up a toilet in the employee bathrooms to a burst pipe beneath the sink in the break room, a situation can get out of hand without the right mitigation steps happening as soon as possible. Some of these actions include:
- Extraction – As you might expect, one of the most critical steps for water restoration responders is removing standing surface water. With an array of efficient removal tools, including both submersible pumps and wet vacuums, our technicians can manage surface water to protect exposed materials and contents better.
- Drying – As necessary as the removal of surface water might be, eliminating moisture from materials and contents is a primary stage in restoring these areas on-site. We know that there is no time to waste from documents in your records that need our freeze-drying capabilities to evaporative drying from carpeted flooring.
- Content Management – In residential settings, content management protects personal belongings from the destruction of fire and water incidents. In your office, this phase is even more valuable, as it can preserve desks, chairs, carpets, and pieces of equipment from the migrating effects.
What Do Restorers Do for Fire Damages?
Because many fire losses in Knoxville can become hazardous cleaning and restoration zones for those who travel through it, it is vital to secure a team that can arrive quickly to begin mitigation and safety inspections. What professional restoration technicians can do for your emergency varies from one incident to the next. Scoping the job ahead of many of these mitigation tasks can help to ensure both that we have the personnel, equipment, and products available to protect your main office areas, furniture, and devices. Some of these mitigation tasks include:
- Surface Cleaning – Wipe cleaning and more abrasive cleaning techniques like soda blasting are critical efforts to overcome wet smoke residues, soot, and other potentially harmful carcinogens.
- Air Quality – Soot is a threat to the environment as well. Circulating soot particles, ash, and other contaminants and debris can be a hazard for those exposed. Cleaning up the situation where fire losses have taken place often involves specialty tools such as air scrubbers and hydroxyl generators.
- Content Management – Protecting your office space's belongings consists of the furniture, records, and even electronics. We can relocate some of these items to less damaged areas of your facility to wait for the restoration to complete. In more direct damage scenarios, compromised contents get transferred to our local SERVPRO facility for cleaning and deodorization.
- Deodorization – Removing odors involves more than neutralizing smoke scents left in a room after a fire. Many fire odors can become embedded in drywall, carpeting, and wood furniture typical in your office bullpen. With numerous odor removal tools, such as thermal foggers and ozone machines, we can meet your office's specific needs.
Can Professional Cleaning Happen Without a Disaster?
These days, professional cleaning is more desirable than any other time in our restoration team's history. We can work to ensure that your office space, heavily touched surfaces, and high-traffic areas receive the premier cleaning it needs. We strive to provide property owners with safe and sanitary environments for staff and customers. We can help improve the look and feel of your property with:
- Surface Cleaning
- Applying Disinfectant
- Carpet Cleaning
- Vandalism Removal
- Air Duct Cleaning
Whether it follows a devastating loss incident like fire and water emergencies, or you have to enhance the look and feel of your organization, our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team can help. Contact us anytime at (865) 862-8907.
Do I Have Any Control Over Repeated Storm-Related Flooding of My Knoxville House?
You can trust that your home is in good hands with the experienced technicians at SERVPRO.
Let SERVPRO Address Your Current Knoxville Flood Damage and Discuss Ways to Minimize Storm Effects in the Future
It can feel inevitable that a flooded basement is the aftereffect of heavy rains in our region. How would you respond if some inspection, repairs, and replacement of a customary system found on your home could give some relief?
What System Needs Attention to Minimize Flooding?
Storms create flood damage in Knoxville through many “waterways” into your home. Overland flooding or cresting of the French Broad, Holston, or Tennessee Rivers brings water flowing over streets and across your yard into foundations and basements. High winds and toppled trees rip holes in roofs and siding, allowing water free rein inside. These natural causes have consequences for which you can do little to avert. But if you get flood damage without this dramatic antecedent, look up at your roof edge. See the gutters and downspouts? Might that be the system you are overlooking?
What Is the Purpose of Your Gutter and Downspout Configuration?
SERVPRO knows that the gutters and downspouts at the edge of your roof have a specific and significant purpose in preventing flooding of your home. Each drop of rain falling on your roof collects with countless others, sheeting off the shingled surfaces. This water enters your home if permitted to fall directly to the ground.
Gutters and downspouts:
- Collect the rainwater
- Direct the rainwater at least 10 feet away from your home
How Do I Know if My System Is Doing Its Job?
A visual inspection is essential, looking for clogs, broken fittings, missing channels, loose connections, and bent or cracked plastic and metal. Contact a roofing contractor for assistance in rebuilding or repairing if needed. Inspect, clean, and repair regularly in the future.
Whatever the source of rainwater flooding, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is ready to assess the damage, remove the water, and dry out your structure. Call us at (865) 862-8907 for urgent circumstances and to plan for better rainwater management.
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Will this Recent Flood Completely Ruin My Home?
Don't let moisture take over your home. Call SERVPRO today for water mitigation services in your home.
When You Call SERVPRO to Your Knoxville Home, We Get to Work FAST to Mitigate Flood Damage
Water infiltrating your interior is a threat to your structural materials, furnishings, and belongings. You must have a skilled restoration team on your side to assist in the removal of contaminated floodwater so that your home is back to normal. As always, at SERVPRO, we are Faster to Any Size Disaster, and our team is ready to ensure we do whatever possible to limit secondary damage.
Why Call SERVPRO for My Flood Restoration Project?
Flood damage in Knoxville from a flash flood or rainstorm creates damage on many levels. Our skilled technicians arrive quickly, and we can begin the assessment to determine which equipment and methods suit your needs best. Any water left festering harms the building's structural integrity while creating the ideal atmosphere for mildew and mold. We have the water removal technicians (WRT) capable of handling any scale project to ensure your home is back to pre-flood loss condition.
We arrive on the scene with:
- Submersible pumps that allow for continuous pumping when you have high levels of water in your home.
- Truck-mounted extractors and vacuums allow our team to pull up vast amounts of water, including any floodwater debris.
- Hygrometers and infrared cameras that help us to locate any pockets of moisture hidden in small cracks and crevices behind walls.
What is a Flood Cut?
If floodwater saturated your walls, our team performs controlled demolition with flood cuts. These are cuts made several inches about the water line so that we can remove the damaged materials. The wall material is then replaced, and everything is finished to look just like new once again.
Why call SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville when you have flood damage? We make it, "Like it never even happened." Call 24/7 for emergency service at (865) 862-8907.
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My Knoxville Home is Flooded. How Do I Deal with Soggy Walls?
For 24/7 assistance after a flood, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.
SERVPRO Restoration Specialists Perform Flood Cuts in Knoxville
It is essential to deal with the flood damage right away if you have experienced a flood in your Knoxville home. Otherwise, it can get worse. Our technicians make flood cuts as one of the first things that they do if the flood damaged your drywall. By cutting out and around the drywall, technicians stop the spread of moisture throughout the wall, and that helps to remove the moisture.
What Exactly is a Flood Cut?
After flood damage impacts your Knoxville home, our restoration technicians cut several inches above the water line or moisture level, and remove both the drywall and insulation. We try to keep the cuts at 2 or 4-feet to simplify hanging new drywall, which comes in 4x8 foot panels. After they clear the damaged materials and dry your home, they can replace the drywall seamlessly. They can also address any underlying issues found behind the walls.
What Are the Benefits of Flood Cuts?
• Prevents the spread of contamination since floodwater is category three water, potentially carrying dangerous microbes such as bacteria and fungi.
• Allows access to areas behind the wall to view the extent of damage and adequately dry inside the walls.
• Cuts down on the damaged materials. Although it may seem counter intuitive to cut out part of the wall, it can save more of the drywall in the long run by removing the damaged parts.
SERVPRO technicians understand the importance of addressing an emergency situation quickly to mitigate further damages. We’re Faster to Any Size Disaster. If the homeowner does not address the issue of flood-damaged walls right away, they run the real risk of mold colonies developing and the moisture spreading throughout the walls, causing extensive damage. Flood cuts are usually one of the first steps taken toward restoring a home after a devastating flood.
For 24/7 assistance after a flood, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.
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Will Leaving My Windows Open Lessen the Fire Odors in My Knoxville Home?
Let SERVPRO help you with your Knoxville fire damage and odor.
SERVPRO can remove pungent fire odors from your Knoxville home using their advanced applications.
After a fire occurs in a Knoxville home, the charred and wet belongings, damaged structure, and the overwhelming feeling of what to address first can make a homeowner anxious for where to start. It is vital to bring in a professional restoration services company even if the fire loss got contained to a single area within the home. Doing so limits the potential for odorous soot to spread throughout the property to currently unaffected areas.
Is Removing Items with Fire Damage Enough to Eliminate Smoke Odors?
A big mistake that gets made after fire damage in Knoxville properties, particularly in the case of small-scale fires, is the incomplete cleanup of the fire loss. Removal of obviously charred and fire loss items helps lower the odors in the home, but pungent scents can remain until the soot particles remaining in the house get neutralized. The challenge with accomplishing that task is that soot particles can be smaller than the human can see, so advanced equipment needs to get used to ensure removal of odors happens.
How Do Fire Odors Get Embedded in a Home?
Any type of fire, whether it is large or small, obviously heats the air in a room. When the air heats, it expands, and that expansion pushes the smoke and odor into porous objects ranging from upholstery, pillows, window treatments, carpet, and even some hardbound books. Until mitigated through odor control applications, the smell remains and, worse, may wind up in the ductwork and other areas of the home.
Cleaning Methods that Work Against Fire Odors
When SERVPRO technicians handle fire loss in a home, one of the first actions the technicians perform is the removal of all the charred items that are too much of a loss for restoration services. The techs then determine the things that have the potential for restoration through their advanced cleaning methods.
- Immersion cleaning is most often applicable to non-porous items that can handle submersion in a cleaning solution. The technicians are careful only to use cleaners that will not mar surfaces.
- Books and essential papers often get sent out for freeze-drying (The same method the Library of Congress relies upon) until the best restoration method gets determined.
- Soot-covered furniture is not necessarily a loss, with the right cleaning agents; in many cases, furniture can get returned to its preloss condition.
Choosing the Right Cleaning Agent for Smoke Damage
When the incorrect method and cleaning solution gets used on smoke damage, it can render a surface or object unrestorable in some cases. SERVPRO technicians have extensive training for handling all types of fire loss and perform the following actions to ensure the best outcome:
- Testing residues before cleaning
- Using the appropriate tools such as dry cleaning sponges on dry smoke residues
- Choosing the best solutions based on surface needs
- Applying sealant on painted surfaces that have soot too deeply embedded for conventional cleaning methods
Proactive Solutions Against Soot and Odor Spread in the Home
When SERVPRO techs begin mitigation against fire damage, they take precautions against soot traveling to other areas of the home and limit it through containment. This action may get done by simply putting up plastic barriers over vents and doorways or through the use of created negative air chambers.
Another piece of equipment for air quality improvement is the deployment of air scrubbers. These dynamos have a labyrinth of HEPA filtration and capture airborne soot particulate.
Final Measures Before Repairs
There is no point in doing repairs and rebuilding over residual fire odors. The manual cleaning on all affected surfaces goes a long way to eliminating odors, but sometimes that is not enough. The technicians know that odor control often requires more than a single application. Multiple methods may need to get done in a home such as thermal fogging to eradicate odors within porous items with time-release gel pellets left in the house afterward. Hydroxyl generators safely neutralize any remaining airborne particles at the molecular level and can run with people and pets in the home because they use the power of UV rays to get the job done. A final inspection of the ductwork ensures no further fire odors remain within the property.
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 has a vast array of equipment and advanced restoration methods to bring your home to its preloss condition. Our certified technicians are available 24/7 to assist you, call today.
Certified: SERVPRO Cleaned – a defensive cleaning program
Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.
Let us help you get back to business
As our communities re-open in Knoxville, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Extensive training and specialized products
As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
3 C’s – Consult, Clean, and Certify
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.
Call today for a Certified: SERVPRO Cleaned consultation
We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.
Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville today at (865) 862-8907 for your Certified: SERVPRO Cleaned consultation.
* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.
Your Knoxville SERVPRO is Here to Help!
SERVPRO procedures generally include the cleaning of porous surfaces using an EPA-registered product.
Making Knoxville Retail Stores Safe for Public Use Through Pandemic-Level Cleaning Measures
The current pandemic has put a strain on both the supply chain and the entire retail industry. Some businesses remain open, and there is no better way to give customers peace of mind than providing them an environment that looks clean, smells clean, and is clean. SERVPRO is the cleaning company. We have been restoring sanitary conditions to the built environment for over 50 years.
SERVPRO technicians have decades of experience cleaning-up pathogens in the buildings of our Knoxville commercial clients. Our technicians use professional equipment to properly disperse and apply disinfectants. The chemicals are all EPA registered cleaning products (hospital-grade). Specific chemicals are applied to certain surfaces. Our experts know the correct dwell-time for each disinfectant on each surface. For example, the CDC says that the virus can survive far longer on metal than on cardboard or textiles.
Before we take on a job, we make an On-Site Risk Evaluation. This is performed by our representatives to determine whether a one-time service or an on-going plan is the best remedy. We will evaluate your needs and suggest plans of action that are cost-effective, take into account your work schedule, and how we might interface with what you are currently doing.
When your commercial property needs extreme sanitizing measures, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville (865) 862-8907.
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Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.
Does Your Knoxville Call Center Need Duct Cleaning?
Let us inspect and clean your air ducts
SERVPRO Suggests HVAC Duct Inspections to Maintain Healthy Knoxville Commercial Buildings
Call centers vary in the roles that they serve, stretching far beyond the residents of Knoxville and reaching a global marketplace. With a focus on both productivity and reducing call times and waits for your customers, you need your staff to be present and accounted for when shifts begin. So part of that is keeping them healthy throughout changing seasons. Addressing potential concerns with your air duct system can have a positive effect on the wellbeing of your staff.
We know that not every business needs the kind of cleaning service that we provide. Moreover, duct cleaning in Knoxville is often an afterthought that follows other preventative measures and upkeep of the facility. As challenging as it might be to maintain your building, primarily through shifts constantly running 24/7, you need a team of professionals that can work with you and not against you. Our SERVPRO team has considerable experience with limiting our presence while still successfully navigating the recovery of damaged air duct systems.
Our efforts always begin with a thorough assessment of the system itself to first determine if our efforts are necessary and where specific tools and accessories are best employed. A versatile device is a boroscope, a minicamera on a flex-line that allows for visual inspection of interior ducts. We have a wide range of implements and attachments for drills and vacuums, allowing us to break up loose elements. Without allowing this same sediment to recirculate through the system, and affect your employees or re-enter the HVAC unit.
Keeping everyone healthy might not be exclusively linked to the HVAC system, but it can make the situation worse. Bacteria and other contaminants can quickly spread throughout the cold and flu seasons. These same organisms can get caught up in the debris and dust of the ducts and ultimately recirculate throughout your main call floor where the bulk of your employees work. This consistent exposure to these same germs and bacteria can potentially elevate missed days and illness in the center. Improved indoor air quality has been proven to increase office productivity.
Understanding if your system needs attention or not is rarely something that business owners can determine on their own. With long stretches of air ducts hidden from your line of sight, you need sophisticated tools available to our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team to help. Give us a call at (865) 862-8907 so we can perform an honest assessment to determine if duct cleaning can help you.
The Necessary Equipment to Restore Your Knoxville Home
We use high-powered equipment like air movers to dry the wet surfaces.
Where to Seek Water Damage Restoration for Your Knoxville Home after a Plumbing Leak
Leaking pipes are a major cause of water damage in homes. Water pipes may seem watertight, durable and airtight on the surface, but excessive shock and pressure can ruin them. Construction-related activities can ruin water lines and cause hard-to-control gushes that can flood your home quickly.
When you notice water damage in your Knoxville residence, it is essential to hire professionals who offer water cleanup services immediately to prevent additional damage and accidents. Porous materials like carpets, upholstery, and insulation usually sustain the most significant water damage. Unsealed cement and drywall are the other porous materials, which can degrade because of exposure to water. If these materials are exposed to water for too long, you must replace them.
Shutting off the water source is the first step in the cleanup process. The professionals at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you restore your property to its pre-water loss condition. We can arrive at your home soon after receiving your call and assess the destruction. Our technicians can then take the right steps to remove any standing water, dry the affected areas, and deodorize your home to eliminate bad odors.
We use high-powered equipment like air movers to dry the wet surfaces. Air movers promote fast drying of surfaces like walls and floors by aiding the circulation of air in the entire indoor space. The air that has touched a saturated material like a carpet has high humidity. Air movers introduce air at the surface level, replacing the highly saturated air with drier air to improve evaporation. We place the appropriate number of air movers on the affected areas to create airflow across the wet surfaces.
Our SERVPRO technicians also use commercial dehumidifiers to eliminate excess moisture from the air, which can contribute to mold growth. Dehumidifiers come in non-ionizing and ionizing models and a range of sizes. We can also use air scrubbers to help restore sanitation and cleanliness in your home by eliminating the musty smells linked to water damage.
If your home has water damage caused by a plumbing leak, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you to handle it. Contact us today at (865) 862-8907 for fast restoration. We have the equipment and expertise to make the damage seem “Like it never even happened.”
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