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Let the Experts Help You Recover Your Knoxville Home Or Business

9/15/2019 (Permalink)

water damaged ceiling When flooding, water damage, or mold affect your home, feel comfort in that SERVPRO is available 24/7 to take your emergency call.

Why South Knoxville Communities use SERVPRO for Property Restoration Services

The process of decontaminating and deodorizing a property is not a straightforward one. In our years of owning and operating a restoration company, we have seen countless examples of pre-existing restoration attempts that have covered damages with paintwork, carpeting or flooring, only for issues to keep recurring at the cost of the Knoxville homeowner. In this industry, there are no short cuts. The job is either complete or incomplete- there is no in-between. Getting the property back to how is was before water, fire, mold, or storm damage requires dedication, expertise, and equipment. Our experience spans restoring individual rooms for private residents to entire tenement buildings for commercial clients, which has earned us the reputation of being "faster to any size disaster."

Mold

Microbial growth is frequently the result of an incomplete restoration or a pre-existing property issue. The situation that develops results in the signs, and musty smells that are consistent with mold damage in your Knoxville residence. The causes can be quite varied, making them tough to anticipate. A slow leak in your internal plumbing or an incomplete flood restoration that results in residual moisture inside wall cavities. With the ideal food supply, moisture and relative humidity, microbes like fungi can proliferate, causing mold damage.

Our restoration services incorporate mold assessment and remediation. SERVPRO technicians complete the process from start to finish using the five principles of remediation set out by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The first principle is to ensure safety by Providing Personal Protective (PPE) equipment to technicians that prevent inhaling spores or microbes during the cleaning procedure. Recording conditions throughout remediation which can then be passed on to an independent indoor environmental specialist (IES) is principal two.

Once the first two criteria are fulfilled, SERVPRO can begin the remediation process of your Knoxville property. Removing contamination may include demolition of drywall or other porous materials that have become severely infested with mold. During this procedure, mold spores can become airborne and spread. To combat this SERVPRO apply negative air pressure during demolition or cleaning to control cross-contamination. The final principle of remediating your Knoxville home is to stop the source of moisture. Without repairing the source, mold can keep recurring again and again, resulting in endless frustration for the homeowner.

Water

Our company is built on a foundation of comprehensive restoration for water damage here in Knoxville. Unwanted moisture that enters dry areas of the home can be especially damaging to your contents. Even small quantities of water can do significant harm to sofas and upholstery. These harms can include joint swelling of wooden interior frames, which in turn causes cracking. Industrial glues can also be worn away by the presence of moisture resulting in rapid deterioration and permanent damages.

Restoration services for the contents of your Knoxville home present several unique challenges for a SERVPRO technician. Dry clean fabrics may suffer from spotting, which requires the entire piece to be wetted to avoid water lines. Color bleeding is also an issue that can spread from a sofa onto carpets, flooring, or walls. These stains require immediate attention as clearing the stains is near impossible once materials are dry- foam cleaning can be an effective solution to bleeding fabrics.

Homeowners in Knoxville want their contents restored to a preloss condition, so drying upholstery is as important, if not more important than cleaning cosmetic stains. Moisture residing inside furniture or upholstery can quickly become a microbial infestation. Since most furniture has porous materials, mold growth can result in having to dispose of the infested item. SERVPRO place dehumidification equipment around furniture and take regular readings of internal moisture content to ensure furniture is restored both inside and out.

Storm

An adverse weather event can cause many problems to your property in Knoxville. Even with appropriate safety guards in place, there are too many factors at play to control the outcome truly. SERVPRO is here to provide restoration services for storm damage in Knoxville that cover a range of unpleasant issues including contaminated water problems, electrical hazards, and structural deficiencies in your home. Our rapid response units are available on-call for out of hours emergencies and can respond quickly by being local to the area.

One of the main concerns in a storm situation is flooding. Floodwaters carry highly infectious waste into your property, requiring restoration services for BioHazardous materials. Waters may contain cholera, tetanus, typhoid, polio, hepatitis and many more water-borne pathogens that can be absorbed into your drywall, insulation, carpeting, and subfloor. As such, biohazard technicians must only enter the affected area with correct personal protective equipment (PPE) to ensure safety. You must also be prepared for disposal and replacement of structural contents in the affected areas of your Knoxville home.

The human health threat of floodwaters means that the affected area must be thoroughly disinfected using environmental protection agency (EPA) registered cleaning agents. Solid wastes must be shoveled out before standing water can be drained using submersible gas-powered pumping equipment. Demolition of drywall, insulation, and other porous materials is necessary to containing infectious waste. Valuable fabrics may be rescued by mechanical cleaning methods such as our Esporta washing machines, but the affected area must be restored to a disinfected state before it can be returned to a preloss condition.

Fire

Knowing your enemy is an essential part of providing comprehensive restoration services. Residents with fire damage in Knoxville can rely on us to understand the patterns of smoke deposits around the home and the appropriate methodology needed to remove them. This knowledge is valuable because it increases the efficiency of our service as well as ensuring the property is comprehensively cleaned. The two guiding principles of fire damage restoration technicians (FRT) are the temperature of the smoke and the temperature of the surfaces that come into contact with smoke.

Materials that burn at high temperatures increase the surrounding air pressure. From a restorers perspective, that increase in pressure can push smokes further into materials or wear away finish. Cooler surfaces take the brunt of hot smoke damages, so walls or ceilings likely need repainting. Structural posts, pillars or banisters with substantial smoke damage can be sanded down- to remove surface charring- and refinished. Only in the most extreme fires is there a need to replace large quantities of structure through remodeling.

Since hot smoke is attracted to cooler surfaces, you may often find that the more substantial damages are inside cabinets or draws- where the interior surfaces are cooler than the room. These areas are often the culprit when it comes to unpleasant, tough to remove odors. Your Knoxville home can be cleaned inside and out to ensure that odors are removed at the source. Residual odors, which may last long after the event, can be controlled through deodorization pellets or ULV fogging.

Comprehensive restoration services are labour intensive and require a particular skill set. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to arrange expert service.

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Does Your Knoxville Call Center Need Duct Cleaning?

9/4/2019 (Permalink)

A Register vent pulled from the ceiling during cleaning of the duct work SERVPRO Says Clean WorkPlace Ducts Mean a Healtheir Indoor Air Quality for Knoxville Offices

SERVPRO Suggests HVAC Duct Inspections to Maintain Healthy Knoxville Commercial Buildings

Call centers vary in the roles that they serve, stretching far beyond the residents of Knoxville and reaching a global marketplace. With a focus on both productivity and reducing call times and waits for your customers, you need your staff to be present and accounted for when shifts begin. So part of that is keeping them healthy throughout changing seasons. Addressing potential concerns with your air duct system can have a positive effect on the wellbeing of your staff.

We know that not every business needs the kind of cleaning service that we provide. Moreover, duct cleaning in Knoxville is often an afterthought that follows other preventative measures and upkeep of the facility. As challenging as it might be to maintain your building, primarily through shifts constantly running 24/7, you need a team of professionals that can work with you and not against you. Our SERVPRO team has considerable experience with limiting our presence while still successfully navigating the recovery of damaged air duct systems.
 
Our efforts always begin with a thorough assessment of the system itself to first determine if our efforts are necessary and where specific tools and accessories are best employed. A versatile device is a boroscope, a minicamera on a flex-line that allows for visual inspection of interior ducts. We have a wide range of implements and attachments for drills and vacuums, allowing us to break up loose elements. Without allowing this same sediment to recirculate through the system, and affect your employees or re-enter the HVAC unit.
 
Keeping everyone healthy might not be exclusively linked to the HVAC system, but it can make the situation worse. Bacteria and other contaminants can quickly spread throughout the cold and flu seasons. These same organisms can get caught up in the debris and dust of the ducts and ultimately recirculate throughout your main call floor where the bulk of your employees work. This consistent exposure to these same germs and bacteria can potentially elevate missed days and illness in the center. Improved indoor air quality has been proven to increase office productivity.
 
Understanding if your system needs attention or not is rarely something that business owners can determine on their own. With long stretches of air ducts hidden from your line of sight, you need sophisticated tools available to our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team to help. Give us a call at (865) 862-8907 so we can perform an honest assessment to determine if duct cleaning can help you.

Knoxville Flooding, SERVPRO There Fast Mitigates the Damages

8/19/2019 (Permalink)

SERVPRO Floodwater Extraction in Progress at a Knoxville Property

The First Steps in a Rapid Response to Flood Damage in Knoxville

Within four hours of your first call to SERVPRO to help handle flooding at your home, we should have technicians on the ground evaluating and controlling damages. Years of experience have helped us to perfect our damage mitigation strategy and continuously add to our lineup of high-tech tools and machinery to improve our speed and efficiency when dealing with the average water damage crisis. Although our specific strategy and process may differ depending on the situation and what your home needs the most, you can expect our rapid response to (more or less) follow these steps.

Initial Evaluation
Most of the time, the first SERVPRO employee to arrive at your flood-damaged home in Knoxville is our inspector. The inspector's primary objective is to identify the source and extent of the damage in your home and draw up a plan of action that can rectify the problems in as little time as possible. Dependent on the time of day and the severity of the storm damage, this person may arrive and conduct his or her inspection before our technicians get to work, or may operate alongside them.

Water Extraction
One of the initial steps we take (when necessary) is to set up water extraction pumps in your home. These powerful pumps take standing water out of your home and pump it to the street. Not all floods require the use of these devices, but without them, it can be almost impossible to remove water from a basement or a low-lying area in your home.

Drying Technology
The SERVPRO method of drying is focused on efficiency and speed to prevent as much damage as possible from happening after a disaster. Without rapid drying, your home may start to develop problems such as mold growth and foundation instability. We set up powerful air movers that, by generating strong air currents in the affected parts of your home, pick up water, and carry it in the air. Then, we use industrial-grade dehumidifiers to collect the water into buckets that we can safely dispose of outside your home. Once the area is dry, we can get to work preventing and reversing any other damages that might have happened, leaving the area looking "Like it never even happened."

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has years of experience helping local homeowners overcome flood damage to their homes. Call us 24/7 on our emergency line at (865) 862-8907.

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What Great Indoor Air Quality in Your Knoxville Home? Call SERVPRO for Air Duct Inspection and Possible Cleaning

8/6/2019 (Permalink)

SERVPRO Arrives Prepared for Knoxville Area Duct Cleaning Services

Trained Professionals Help You Breathe Easier in Knoxville with Air Duct Cleaning

Much of the success of our air duct cleaning team in the Greater Knoxville area comes from helping our customers and clients to see when their system has reached the point where cleaning can benefit them. We are not forcing sales and using scare tactics to reel in new clientele for this service, but instead walking potential customers through a thorough inspection of their entire HVAC system to show them present problems and areas that could worsen in the immediate future without corrective action.

It might not always be a clear indication when duct cleaning in your Knoxville home is necessary, as many property owners do not routinely remove vents and registers to inspect the ducts beyond them. Our SERVPRO professionals have sophisticated equipment to perform thorough examinations of the entire duct system, such as borescopes that can provide a real-time visual display of the full lengths of air duct shafts and areas.

There are indications and ways that you can gather some information about when your system might need servicing. Preliminary inspections of your system, even in a limited capacity from specific vantage points, can usually indicate your need for focused cleaning efforts by our SERVPRO professionals. Here are the ways that you might be able to tell quickly that your HVAC system could require attention:

•    Check behind filter for loose debris, buildup, dust, and other contaminants. If it is beyond the filter, these particulates get circulated with the air whenever the system kicks on.
•    Check ceiling vents for clinging dust and debris. The grating of these vents can catch and collect particulates, and this is an excellent place to spot them.
•    Check just beyond floor vents by removing the entire cover and using a flashlight to look inside. A strong presence of dust and debris indicates a similar situation throughout the entire network of air ducts.

You can take matters into your own hands by determining the likelihood of needing air duct cleaning from our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team initially. For inspections or more information, give us a call at (865) 862-8907.

The Ultimate Guide to Fire Damage Remediation in Knoxville

8/4/2019 (Permalink)

Don't tackle this remediation alone. Call the professionals at SERVPRO today for help.

My Knoxville Kitchen is on Fire!

As a homeowner, you make sure to protect your family by having a suitable insurance policy, keeping your home in good repair and avoiding dangerous situations. What you may not realize is that not cleaning your stove could lead to a fire and threaten the very existence of your property. Grease on the burners can quickly catch on fire and escalate, causing fire damage and disrupting daily life. 

When a small kitchen fire roars out of control and leaves your Knoxville home with fire damage, SERVPRO is at your service. Our crew of technicians is available 24/7  to respond to your emergency call and put your mind at ease. A professional should always ensure that your structure and belongings are safe, even when the damage seems small. Thankfully, our SERVPRO team is trained to identify and remediate your problems in the most efficient way.

As much as you would like to start wiping down the soot and smoke remains, it is best to wait until SERVPRO technicians arrive. Depending on the chemical composition of each burnt item, its residue can be either sticky or more like fine dust. Our team can determine the best cleaning solution for each remain to prevent damage from abrasive cleaners typically found at the store. However, you can start moving any objects unaffected by the fire so our staff can get to work as soon as we arrive at your home. 

Airing out your space is also essential when recovering from a fire. If you can open windows and doors, as well as bring in any fans you have into the room, you improve air circulation and encourage the smell to move away from your house. When our SERVPRO crew arrives we get to work by applying deodorizing agents such as pellets and foggers so there is no lingering smell in your home. We also use industry-grade dehumidifiers and air circulators to speed up the drying process when water and extinguishing agents are left behind. 

Protect your home by reducing the risk of kitchen fires and keeping a fire extinguisher handy in case of emergency. If an accident happens, reach out to SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville is here to help you through it. Call us at (865) 862-8907 and let us leave your home, “Like it never even happened.”  

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The Truth Behind Water Damage Remediation in Knoxville

7/23/2019 (Permalink)

Water damage can arise from all sorts of places. Call the professionals at SERVPRO today for remediation assistance.

Water Damage Experts From Knoxville Talk About Ways You Can Help Prevent Mold Growth

If a pipe leaks or an appliance breaks inside your Knoxville townhouse, the moisture can ruin many of your building materials and contents. Primary water damage occurs when items come into direct contact with moisture. For example, when carpets get saturated, the glue can loosen, and the backing can separate from the fabric. If things stay wet elevated humidity levels, wet materials, and mold can cause your property secondary issues. 

Whenever our SERVPRO team restores water damage in Knoxville, we conduct procedures to prevent secondary problems from taking place. We remove and dry out your wet contents so that the moisture cannot affect previously dry building materials. We can set up dehumidifiers to remove moisture in the air so that vapor cannot create issues in unaffected areas of the townhome. To prevent mold growth, we can apply antimicrobials and dry out organic substances in less than 48 hours. 

Any time organic materials get wet, our SERVPRO team does whatever we can to prevent fungal growth because mold can cause health effects. However, if you are dealing with a small moisture issue, it is possible for you to take steps to inhibit the development of fungi. Whenever any of your building materials that are paper or wooden get wet, it is wise to clean up the water the best you can with a mop or a rag. 

If you have a wet/dry vacuum, you can use it to suck up moisture in your carpet or furniture. After you have cleaned up as much liquid H2O as you can, move around furniture in the wet area so that damp items can get air. Once you have the wet areas exposed, set up any fans, you have to create air circulation. If the humidity outside is not high that day, then you can open up windows to help speed up drying. After everything in your house is dry, it is wise to rent a carpet cleaner and clean any places where your floors got wet. 

If items inside your townhouse in Fort Sanders, Bearden, or Lyons View ever get wet, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 whenever you notice moisture. 

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We Have The Expertise To Restore Your Knoxville Home After A Fire Disaster

7/19/2019 (Permalink)

We have the equipment to restore your home after a fire disaster. We are available 24/7, so don't hesitate and call us right away.

Separating Contents and Structure for Efficient Fire Damage Restoration in Knoxville

After a fire in your property, there may be several different types of tradesman required to deal with the damage left behind. Commonly, a carpet cleaner alongside a building maintenance janitor can perform cleaning duties on some parts of the home. A restorer, however, is in charge of two distinct areas, the contents and the structure of the home. Their goal is to restore the property to a condition before the fire; known in the industry as restoring to a preloss condition.

Our technicians can help you with fire damage in Knoxville. The cleaning carried out by a restorer is unique and requires careful assessment of the affected area before any work can begin. SERVPRO technicians also conduct a pre-test, which gives an understanding of the type of smoke damages- different in every fire- we are dealing with and the best way to remove them. There be considerations given to malodor, which often persists even after the structure and contents have been cleaned.

In dealing with contents, your SERVPRO restorer must likely remove them from the affected area and place them in a designated clean area- which can be offsite. We do this because smoke residues require agitative cleaning, which can cause soots or smokes to drop onto possessions causing further fire damage. Most soft furnishings can be returned to preloss conditions using foam cleaning, which reduces the likelihood of fabrics shrinking or bleeding dye.

Once the removal of contents for separate cleaning is complete, a SERVPRO technician can begin working on the structure. The goal is to restore rather than replace. Wet cleaning methods can clear most soots and smoke residues. Where wet cleaning may cause damage to the finish of a particular item, a door, for example, dry cleaning methods can be used. Interior and exterior walls are cleaned thoroughly with charred materials removed for disposal. Sometimes structure can be so severely damaged that they require replacement, but this procedure is the last option for restorers.

Careful structural and contents cleaning can avoid expensive replacement costs, contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to arrange restoration.

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Do Not Skip Water Removal When Remediating Damage from Failed Plumbing or Appliances in Knoxville

7/7/2019 (Permalink)

Water damage will make you pay sooner or later, if it's not cared for properly

Let us handle the problem for you.

Water flowing from a broken pipe or malfunctioning equipment like a water heater in Knoxville does not drain away on its own. Some homeowners might believe that opening windows and running fans to speed evaporation after a water loss provide the appropriate level of intervention. Although a drying phase is essential to bringing your water damaged home back to preloss condition, failing to remove as much liquid water as possible exposes buildings to the risk of permanent and lingering damage.  

The first step after the pipe bursts or the hose loosens is water removal. Knoxville homeowners who schedule an assessment with us should expect our managers to design a project plan that evacuates water rapidly. Pumps are appropriate for water deeper than two inches while wanded extractors vacuum up residual water and have the flexibility to get into tight spaces.

SERVPRO also uses thermal imaging to locate any hidden pockets of water trapped in building cavities. Our Institute of Inspection, Cleaning and Reconstruction Certification (IICRC)-trained technicians use a range of strategies to release, contain, and dispose of the water outside of your dwelling. Controlled demolition tactics like flood cuts or holes drilled in mortar joints help complete water removal.

When water seeps into crevices or moves between fixtures or structural components, SERVPRO diligently extracts the liquid. An example is the use of a negative air pressure system on hardwood floors. We attach floor mats on the surface, hook up hosing to a high-efficiency extractor, and suctions the water in its liquid state from between planks and several levels of subflooring. 

Research shows that removing liquid water is 500 times more efficient than neglecting this step and depending on applied structural drying techniques to do the majority of mitigation and remediation. SERVPRO takes the time to finish water removal,  decreasing the hours and expense needed for structural drying.

Only when we are satisfied that water removal is complete does our crew lead determine final drying goals. SERVPRO technicians are skilled in Applied Structural Drying (ASD). Blowing air over puddles or positioning drying equipment in standing water is exceptionally inefficient and hazardous.  Best practices stress the focus should be heating and drying the air to facilitate the transfer of the absorbed water into vapor for dehumidifiers to capture. 

Partner with the team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for appropriate water removal services. We answer your call to (865) 862-8907 day or night.

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How Flooding Causes Long Term Damage to Your Knoxville Property

7/3/2019 (Permalink)

Water has damaged this floor board, causing it to crack and warp.

Preventing Long-term Issues Following Flood Damage in Your Knoxville Property 

It takes a few minutes for a flood to cause severe damage in a home. While it is possible to fix most of the issues quickly, flooding incidents in Knoxville can have long-term ramifications. One of the common issues that crop up is mold infestation. A pungent odor that does not go away even after cleaning up the affected areas is also another common issue. Through our professional restoration services, we help restore homes to their preloss state, preventing any long-term problems. 

Understanding what aspect of the incident is likely to cause long-term problems after flood damage in your Knoxville property is the first line of defense. Leaving some traces of water within the property after the incident is one way to create future problems like mold, rot, and other forms of material deterioration. Proper scoping helps our SERVPRO technicians establish the presence of water or moisture in concealed areas of your home. We stock different equipment in our trucks to help establish this, including: 

Thermo-hygrometers

Moisture Meters

Thermal Cameras

Moisture Sensors 

Contamination is a serious threat after a flooding incident and if not address can affect the health of the occupants long after the incident. Floodwaters contain different contaminants, including biohazards such as raw sewage, pesticides, fuel oils, and other chemicals. The contaminants penetrate different porous materials in the house where they might continue posing a threat even after cleaning. Our SERVPRO technicians help prevent this by removing all porous materials, including carpets for disposal. 

In the haste to restore property after flooding, it is possible to create more problems. One such problem is drying wet materials too fast. This issue mostly affects wood because exposure to water causes swelling. Therefore, drying wooden materials too fast can lead to cracking, warping, and buckling other similar permanent damage. When drying your property, our SERVPRO technicians calculate a drying goal determining the right number of air movers and dehumidifiers to use for balanced drying. 

The problems you face due to flooding in Downtown Knoxville, Rocky Hill, and Sequoyah Hills should be temporary. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 to help restore your property to preloss state. We’re Faster To Any Size Disaster.

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We Have The Equipment And Expertise To Save Your Fire Damaged Home In Knoxville

6/19/2019 (Permalink)

In the unfortunate event of a fire in your residence, SERVPRO can help with clean up and restoration.

Fixing Fire Damage In Knoxville Is Easier With The Right Resources

It is common to associate fire incidents with activities involving fire considering unattended cooking is one of the leading causes of home fires. However, fires also start from unusual sources. For example, a refrigerator can spark a fire if the compressor overheats when confined in an enclosed space. The good news is that restoring fire-damaged Knoxville properties to preloss state is possible. It only requires the right set of skills, equipment, and other resources.

The resources needed to restore fire damage in Knoxville depend on how intense the blaze was or the materials involved in the combustion process. When caught in time, many fires are extinguished before they consume the entire structure making it possible to save items through restorative cleaning and refinishing. Through simple steps such as checking the smoke deposit patterns, our SERVPRO technicians can establish the impact of the fire and the best remedial action. For example, visible heat lines on the walls indicate a blazing fire. Removing deposits in such incidents requires extra cleaning efforts because of the impingement on the surface.

The location affected by the fire might also affect the restoration process. Fire in the attic is more distressing to homeowners since it is confined to a crawlspace making it hard to inspect the level of damage. The restoration process also involves significant levels of teardown to remove insulation, drywall, and even electrical features affected by the fire. Our SERVPRO technicians handle all the steps, starting with photos to document the level of damage for insurance purposes. We also teardown the affected materials then install new insulation and drywall before repainting or completing other finishing steps.

In many cases, restoring fire-damaged property requires removal of contents from the affected area to another section of the property or a separate storage facility. Moving is a tedious process, especially when everything is covered in soot. Our SERVPRO crews help move items effortlessly because we work as a team. In the case of bulky items, we also have lifting equipment like forklifts.

In the unfortunate event of a fire in your residence, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help with clean up and restoration. Call us at (865) 862-8907 any time. We’re Faster to Any Size Disaster.

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