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What Are the Most Common Causes of Water Damage in Knoxville Homes?

6/16/2022 (Permalink)

Firefighters standing outside of a tan home After the heroic first responders have extinguished the fire, Call SERVPRO for fire damage restoration.

SERVPRO Water Damage Mitigation Specialists Restore Knoxville Residences After Disaster Occurs

Water damage is among the most common disasters in the United States and can impact a property without warning. Miniscule perforations in pipes, damaged gaskets, leaky supply lines, and fixture failures are just a few of the many causes of water damage Knoxville homeowners have to endure. Worse still, these disasters can go unnoticed for days or weeks in some situations, leading to skyrocketing water bills, structural damage, and mold proliferation.

SERVPRO water cleanup professionals provide Knoxville properties with water damage removal services 24/7, even on holidays. Disasters do not impact properties on a predictable schedule, and even minor incidents can quickly escalate into more significant problems. With this in mind, SERVPRO professionals can quickly restore homes affected by water damage to minimize repair and replacement needs.

The Most Common Causes of Residential Water Damage

While homeowners may be concerned about how weather can impact their properties, the truth is that a considerable amount of water damage results from non-weather sources. Temperature changes or lacking insulation alone can affect the integrity of plumbing or appliances.

  • Plumbing-related disasters are easily among the most common for water damage cleanup. Worn threading, loose pipe joints, perforations, and ruptures from frozen pipes or clogged pipes all can introduce hundreds of gallons of water into a property in a short period
  • Appliances that rely on water, such as dishwashers, washing machines, and refrigerators, can experience supply line leaks, torn door gaskets, and drainpipe clogs that impact flooring, drywall, cabinetry, and other nearby materials
  • Drain clogs can also create issues in other water-using appliances. A toilet clog can impact sinks or showers, for example
  • Some water damage is accidental. A busy homeowner may start running a bathtub and leave it running enough to overflow or run the dishwasher without closing the door all the way

Whatever the cause may be, SERVPRO tools and knowledge can safely sanitize and remediate structures and contents to a clean, dry condition.

SERVPRO Moisture Extraction Equipment for Various Water-Impacted Surfaces

SERVPRO technicians can implement water extraction with a suite of tools tailored to multiple water damage scenarios.

  • Smaller-scale damages, or moisture in hard-to-reach nooks and crannies, can be addressed with portable extractors, which provide approximately 140 inches of water lift in ideal conditions. These units come with sanitation solution and wastewater tanks that each carry between five and 12 gallons
  • Truck-mounted units are designed for large amounts of moisture affecting a property. These units can weigh up to about half a ton and can store dozens of gallons of water
  • Specialized tools are available for salvaging carpet, including carpet wands, rover vacuums, and submersible pumps

Moisture extractors eliminate the bulk of excess water in and on surfaces, including upholstery and carpet, to accelerate the drying process, performed with carefully-positioned air movers and dehumidification units. Most water damage scenarios are likely to rely on low-grain refrigerant coil dehumidifiers. Depending on the structural materials affected and the power sources available, desiccant dehumidification can be a more effective choice.

When water homeowners need water removal services that make a property look and feel “Like it never even happened,” they can contact SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville at (865) 862-8907.

How Can Knoxville Homeowners Eliminate Fire Damage Stains and Odors?

6/16/2022 (Permalink)

Firefighters standing outside of a tan home After the heroic first responders have extinguished the fire, Call SERVPRO for fire damage restoration.

Knoxville SERVPRO fire Damage Mitigation Addresses Stains, Odors, Residues, and Debris

Whether it comes from cooking, electrical component ignition, or even lit candles, residential fire damage can leave behind residues and odors that are challenging to mitigate in full. While wet and dry cleaning options are available for homeowners, a “do-it-yourself” solution does not guarantee that the problems created by smoke damage, namely acidic soot stains and fire odors, can be removed entirely.

SERVPRO fire damage cleanup specialists can restore Knoxville homes to a safe, clean, pre-fire state. Services offered by this Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited firm include debris removal, controlled demolition, sanitation with EPA-registered biocides, odor control, and rebuilding.

What Makes Fire Damage Stains So Difficult to Remove?

Fire and smoke damage cleanup requires a specific level of care that might not be immediately obvious to homeowners seeking to clean their properties themselves. On top of that, cleaning the damage without the right tools and knowledge can cause further damage to structures and contents, which can impact compensation efforts from a home insurance provider.

  • Soot clings to a wide array of surfaces. It seeps into porous and unfinished materials and settles in the nooks and crannies. It can also clog up HVAC systems and etch into ceramics and glass without delicate treatment
  • Fire damage residues typically require gentle cleaning before moving on to more heavy-duty solutions. Moving from light soils to heavier ones during cleanup minimizes the potential for secondary damages from spreading soot
  • Personal protective equipment (PPE) is a must for keeping home occupants safe. Soot and fire odors can heavily impact comfort and indoor air quality. In the event of a fire that required water for fire suppression, there is a chance that mold is present if suppression services were rendered more than 24 to 48 hours before cleanup efforts commenced

Because of the risks, level of care, and potential for secondary damages caused by fire and smoke damage, fire damage restoration specialists are highly recommended for a more comprehensive and safe cleanup after a residential structure fire.

SERVPRO Fire Damage Stain and Odor Removal Tools

SERVPRO fire restoration technicians can respond to residential cleanup calls in as little as several hours. After inspecting the property for damage and formulating a cleanup plan, technicians can:

  • Use dry cleaning sponges, Crumbly Cleaner, dust cloths, and gentle agitating tools to dislodge dry soot from surfaces for collection with HEPA-filter vacuums
  • Deploy OSHA-approved wet cleaning solutions, including detergents and alkaline cleaners, for more moderate stains and residues from fires
  • Eliminate protein residues from burnt meat–typically a result of cooking fires–by turning them into water-soluble byproducts for cleanup by SERVPRO’s enzyme digesters
  • Salvage heavily charred wood furniture and structural materials with abrasion cleaning. Soda ash, one of the more commonly-used blast media, also deodorizes to an extent
  • SERVPRO odor control with dry solvent-emitting thermal foggers, HVAC system cleanup, and time-release capsules, among other solutions, can eliminate odors on the particle level instead of merely masking them

We’re Faster To Any Size Disaster and ready to serve the community after fire damage strikes. Call SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville for assistance at (865) 862-8907.

How Can Homeowners Mitigate Knoxville Mold Damage?

6/16/2022 (Permalink)

Green SERVPRO truck in a parking lot Mold can appear suddenly and spread quickly throughout your home. Call our certified SERVPRO team to root out the cause and remediate any damage.

SERVPRO Mold Damage Mitigation is Available 24/7 for Knoxville Homeowners

According to World Health Organization (WHO) statistics, approximately 30% of homes worldwide are impacted by excess mold. Knoxville homeowners need a fast-responding mold remediation solution that returns their property to a safe, almost mold-free condition.

SERVPRO professionals aid property owners with sophisticated tools and technologies for mold damage mitigation in Knoxville. Techs handle every step of the remediation process, from mold inspection to rebuilding structures impacted enough by mold to require demolition. While total mold removal is not possible due to microbes in all indoor and outdoor spaces, SERVPRO tools can mitigate microbes to a pre-disaster condition.

Home Solutions for Knoxville Mold Damage Mitigation

Mold cleanup for homeowners is not an advisable venture to pursue. Mold remediation professionals like those at SERVPRO can keep homeowners safe from microbes while mitigating per Institute of Inspection, Cleaning and Restoration Certification (IICRC) specifications.

Considerations homeowners should take into account include:

  • Personal protective equipment is a must for safely handling mold to minimize risks posed by exposure
  • Mold spores can spread quickly through movements that jostle microbes, which allows them to float to other spaces, settle on surfaces, and digest more items
  • Handling home contents exposed to microbial growth can unintentionally spread spores around the property

Certified SERVPRO mold mitigation technicians can safely sanitize spaces with EPA-registered antimicrobials, perform odor control, and establish containment and decontamination areas to prevent mold from spreading and potentially creating further damage.

SERVPRO Availability Ensures Around-the-Clock Mold Cleanup

This 24-hour restoration crew’s commitment to the community ensures that, whether the mold is discovered late at night, over the weekend, or even during a significant holiday, SERVPRO can begin remediation within hours of a Knoxville property owner’s first call to the firm. This approach is crucial for a multitude of reasons, including:

  • SERVPRO’s 24/7 responsiveness minimizes further damage to a home’s structural materials and contents with mold remediation tools that meet restoration industry–and SERVPRO standards
  • SERVPRO moisture extraction and structural drying equipment can mitigate moisture that accelerates mold growth and allows microbes to thrive on porous surfaces
  • Technicians utilize personal protective equipment (PPE) to perform mold remediation. Containment protocols, such as sealing doorways and ventilation systems, prevent spores from migrating to other rooms
  • SERVPRO professionals can also clean HVAC systems to remediate mold to pre-contamination levels

Knoxville homes can also benefit from SERVPRO’s emergency-response inspection processes and controlled demolition of unsalvageable materials. Commercial-grade restoration equipment also allows mold remediation technicians to safely remove spores and clusters from a residence without the accidental spread of spores. HEPA filtered air scrubbers and vacuums aid in collecting spores as well.

Odor control specialists can address pungent mold odors through such methods as ultra low-volume fogging, manual cleaning, pump sprayer applications, and immersion cleaning for salvageable items.

Homeowners seeking fast-acting mold damage remediation can contact SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville at (865) 862-8907 to make it “Like it never even happened.”

Rocky Hill Office Suite Managers Welcome SERVPRO for Flood Loss Mitigation

6/15/2022 (Permalink)

Inside of SERVPRO storage facility- SERVPRO equipment seen SERVPRO Provides Industry-Leading Equipment for Flood Loss Mitigation to Help Rocky Hill Area Businesses

Destroying Odors with a Hydroxyl Generator after Flood Damage in Rocky Hill

Mother nature can throw a curveball at us anytime. Just imagine a rainstorm or hurricane can hit at any time. The massive flood of water can be very frightening. Your first instinct would be to focus on escaping the aftermath. Once you and your employees can evacuate safely, your next step would emphasize on restoring your business to its preloss condition. First things first. Call your insurance company to see how much they can help you with the damage. With some luck, you may also have business interruption insurance. The next step is to call in the water restoration expert from SERVPRO to help you get rid of the remaining water and to restore your offices and salvage your capital investments.
 
Flood damage in an office suite in Rocky Hill can be very devastating. The longer the water is left in your establishment, the more damage that it can result. Even if the water is all gone and dried up, you still have to deal with the odor-causing particles that originated from the black floodwater debris and saturated furnishings. There are technologies such as the hydroxyl generator that can help fight off these odor-causing residuals. The hydroxyl generator can release hydroxyl radicals into the air. These radicals are diatomic molecules that have a short half-life span of fewer than two seconds. This highly reactive radical can be attached to the malodorous particles and destroy or neutralized them. Our IICRC certified technicians can place this equipment to expedite the odor control without harming furnishings or electronics such as computers and printers.
 
SERVPRO water restoration experts often utilize equipment such as the hydroxyl generator to combat odor that is left behind by the flood. Once the SERVPRO water remediation specialists have extracted all the water from your establishment, clear the air of odors, and restore your office furnishings and documents, they can walk you through the establishment to ensure that you are satisfied with the results. This documented validation can help with your insurance claim.

If you are determined to get your suites back on track after a flood loss, then give SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville a call at (865) 862-8907.

Careless Mistake Causes Fiery Catastrophe

6/15/2022 (Permalink)

burning home; fire trucks extinguishing flames Our team of fire damage experts comes as soon as possible after the Fire Marshall clears your home for cleanup.

When A Fire Strikes Your Home, SERVPRO Will Be There to Help!

The end of the heating season does not mean that mornings and evenings are always cozy. Rather than turning the furnace back on many folks simply decide to use a space heater to take off the edge of the chill. Forget about the heater for even a moment or two, and the cheery warmth transforms into a blaze. Flames extinguished, SERVPRO arrives to set things right. 

Space heaters are notorious causes of fire damage, including inside your Rocky Hill home. They are unstable and prone to tipping, especially since they need to be plugged into a wall socket, stretching their cords in under the feet of you or your family. Pets and children bump into them or drape items near them resulting in fast, hot fires that quickly get out of control. 

Our team of fire damage experts comes as soon as possible after the Fire Marshall clears your home for cleanup. SERVPRO staff take basic and advanced classes in fire restoration. Once at your home a project manager assesses the damage and designs a comprehensive plan to return the premises back to preloss condition. You are part of the plan and invited to manage tasks that do not require specialized training. 

It is wise to wait until you speak to our staff before jumping in to try to clean and restore. The nature of soot and smoke damage cleaning is sometimes counterintuitive. A homeowner is best off following specific directions rather than trying to use routine cleaning methods for extraordinary challenges. 

Our team determines which surfaces respond best to dry cleaning, using dusters, dry sponges, or HEPA vacuums to clear ash and other dry, loose debris. Stickier grime, perhaps due to an oily accelerant like kitchen grease or candles, needs a spray and wipe technique with appropriate cleansers or even an abrasive sponge or cloth. Fabrics and carpeting often require a foam cleaner, applied with a brush or pouf. Items that sport carving or complicated construction like knick-knacks or window blinds restore well after immersion. SERVPRO has units that use immersion plus ultrasonic waves for deep cleaning. Only our certified technicians qualify to use this specialized approach. 

The air itself needs scrubbing and deodorizing after a fire. SERVPRO staff members are familiar with various methods of deodorization. We match the odor “cure” with how the smell entered your home. Never a cover-up, our smoky aroma solutions remove the unpleasant stench.

Locally Owned Company with National Resources

Recover quickly from a space heater disaster with help from SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. Call a dispatcher at (865) 862-8907 to set up an appointment.

Water Damage Restoration in Knoxville Requires Expertise

6/15/2022 (Permalink)

SERVPRO restoration equipment being used on water damaged floor Water needs fast removal. Letting water sit in your house is inviting more damage. Call SERVPRO today!

SERVPRO Properly Tackles Water Damage in Knoxville

Water is important, but it at times turns into a destructive natural force that causes mayhem to homeowners. Water can damage your house in multiple ways, including causing wood floors to cup or warp, discoloring beautifully painted walls, or leading to mold growth. 

If left unattended for long, water can compromise the structural integrity of your building’s foundation. Water damage in Knoxville homes should not cause sleepless nights to the residents, for SERVPRO has a team of professional water damage restorers who are always available to perform swift, effective, and cost-effective restoration processes. Our repair process includes these steps:

  • Damage assessment
  • Water removal
  • Drying and dehumidification
  • Cleaning, sanitizing, and odor removal
  • Reconstruction

Damage Assessment

When we get to the site of the damage, our SERVPRO team identifies the water source causing the damage. Water can create hazards, particularly in areas with electrical panels. We know which damages and risks to look for and assess the situation to develop a strategy for removing water and repairing the damage.  

Water Removal 

Our SERVPRO water damage restoration technicians can use the electric submersible pump to extract the water. This pump eliminates suction lift limitations while offering a quiet and continuous operation to remove about 100 to 18,000 gallons of water per hour.

Drying and Dehumidification

This phase is essential for protecting your residence because it eliminates moisture that can cause bacterial growth and mold infestation. We can use centrifugal air movers and dehumidifiers to dry your home. Dehumidifiers emit hot air that is suitable for drying hard-to-dry areas. 

Cleaning, Disinfecting, and Odor Removal

After drying your residence, our team can clean, disinfect and deodorize the floors, walls, and personal items. We can use safe and eco-friendly cleaners and disinfectants on all affected items. 

Reconstruction

For severely damaged building materials, our SERVPRO team offers reconstruction. This phase may involve repairing or replacing damaged drywall, installing a new carpet, and installing new plumbing or cabinets. 

Letting water sit in your house is inviting more damage. Contact SERVPRO of Rocky Hill / Sequoya Hills / South Knoxville at (865) 862-8907 for an effective extraction and restoration process. 

The Benefits of Professional Carpet Cleaning For Your Knoxville Home

5/15/2022 (Permalink)

a wet carpet Regularly scheduled professional carpet cleaning can help to prevent additional issues. Contact SERVPRO for effective cleaning services.

SERVPRO Cleans Carpets in Knoxville Properties Offering Extended Usage and Appearance

For as common as carpeting is to Knoxville homes, it is still very surprising how limited homeowner knowledge is regarding proper maintenance of this functional enhancement to their residences. While anyone can appreciate that a clean carpet looks better than a soiled one, there are multiple benefits to having the carpets in your home cleaned professionally, and to better understand the ways that you can keep these areas of your house looking like they should throughout the times in between these cleanings.  

Understanding what to do to keep carpets in your home looking nice can help you to reduce the need for frequent professional carpet cleaning in your Knoxville home. It begins with the upkeep, which can be something as basic as ensuring that the area gets vacuumed regularly to help dislodge dirt and debris from the upper layers of the fibers in the flooring. Other suggestions to keep a fresh look for your carpet is pilating the fibers to prevent matting, spot removal and even moving around the furniture in high traffic rooms semi-regularly to prevent wear patterns. More and more homeowners are placing slidable discs under the legs of heavy furniture to readjust their positioning for carpet cleaning and for help eliminate ugly indentations in the pile.

Ultimately, these practices are only intended to keep your carpets looking nice in between professional cleanings by our SERVPRO IICRC-certified technicians. These services are necessary for the areas of your home with this type of flooring because the fibers in the material are magnets for dust, debris, pet hair, dirt, and many other soils. The upkeep mentioned above caters to the very top layer of this flooring and is not sufficient to clean the entire length of the fiber down to the base of the material. Fortunately, professional cleaning can offer you this level of cleanliness.  

There are multiple approaches to cleaning, which depend both on the style of carpet you have as well as the level of soiling that is present. For difficult jobs, especially after a water damaging incident we can use our truck-mounted system for carpet cleaning. For short pile carpets, bonnet cleaning is a common practice of our SERVPRO team. Dry cleaning aids in preserving colors that are prone to fade with the wear they experience. The Showcase Premiere Cleaning is the top of the line, implementing the most aggressive methods of cleaning to deeply penetrate all types of carpets and stands as the most effective approach in the industry. Our carpet cleaning also deodorizes the surface leaving a fresh scent.

When you conclude that your carpets are ready for professional treatment, give SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville a call. Whether it is a recommended annual cleaning or an emergency that requires an immediate response, our technicians are ready to help by calling (865) 862-8907.

Basics of Fire Damage Restoration for Knoxville Homes

5/15/2022 (Permalink)

a fire damaged bedroom with soot covering everything and debris everywhere Recovering from a fire in your home can be quite stressful. Contact our experienced team 24/7 to help you through this difficult time.

Factors of Fire Damage Restoration

It is important to determine the most efficient cleaning and restoring approach for damaged materials and contents in a home following fire loss events. Because there are multiple layers of needed restorative action, professionals of our recovery team evaluate the most pressing concerns to address these first. Several factors can influence the effectiveness of specific cleaning and soot removal solutions.

Where is Cleaning Needed?

When beginning fire damage restoration in Knoxville properties, it is necessary to determine where surface cleaning needs are required. Migrating loss effects can impact several building materials, and soil deposits on surfaces become substantial obstacles in the restoration process. A pre-job evaluation of the property determines what materials require surface cleaning techniques.

Factors of Successful Surface Cleaning

Beyond choosing the right product and approach for the specific materials affected, cleaning technicians must follow certain principles to ensure the most comprehensive and efficient solutions. Our educated FSRT-certified technicians appreciate these principles and their impact on the overall restoration process and necessary cleaning. These can include:

  • Time – this will measure the length of time passed between the exposure to harsh elements and adverse conditions to when the cleaning process begins.
  • Action – this factor measures the mechanical action chosen to aid the cleaning process. The use of dry vacuums, brushes, steel wool, and other abrasive products reduces the thickness and severity of post-fire residues.
  • Contact – contact determines the length of time between introducing a cleaning product or chemical against surface residues and soot deposits to when the secondary action is implemented to wipe this buildup away.
  • Temperature – warmer temperatures tend to allow chemical processes to happen faster. Technicians can manipulate the environmental conditions to suit the cleaning necessary in each situation.

After a fire, our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team is ready to help however you need. Give us a call today at (865) 862-8907.

The Advantages of Duct Cleaning For Your Restaurant

5/15/2022 (Permalink)

a bunch of air vents under a house Ductwork maintenance needs to be built into the cleaning Standard Operating Procedures for your business. Contact our certified team 24/7.

SERVPRO Provides Exceptional Commercial Cleaning and Sanitizing of Ductwork in Both Large and Small Enterprises

Running an efficient restaurant is something that most business owners in the culinary field strive to do. You do your best to keep the costs and outgoing expenses down so in turn your overall profit margin is more considerable. One of the ways that you can do this, as well as improve the quality of the experience that customers have in your establishment, is to ensure that all facets of your facility are running at optimal levels.

One of the overlooked aspects in this regard is the ductwork attached to your heating and air conditioning system. Over time, these pathways become partially blocked and clogged with debris, dust, dirt and even germs or bacteria. Duct cleaning in the Rocky Hill area is a service that our SERVPRO professionals can walk you through and perform for your business, which can lead to reducing your outgoing costs and providing a better eating experience for your loyal patrons.

Every time that your air kicks on throughout the building, moving through these ducts with built-up debris and dust, you are circulating these particles around through the dining areas and kitchen of your restaurant. While much of this can not get seen by even the most perceptive of observers, most business owners do not consider this possibility to be acceptable in their food preparation or serving areas. Indoor air quality-IAQ-is a significant attribute that adds to the ambiance of a restaurant.

Moreover, cleaning the ducts of your business can allow the air conditioner and heating units not to have to work harder to get air through the system. For many business owners, this lesser user of electricity can reduce their utility costs every month.

It is essential to note that while our SERVPRO professionals can work around your schedule, often your restaurant does not need to close or reduce operating hours to complete this service. With fitted vacuums and specialty heavier equipment that seal tightly over vents, dust, mold spores, pollen, and debris pulled from the ducts do not get spread throughout the building. The additional benefits of protecting against mold growth and circulating pleasant scents conducive to the overall eating experience cannot be lightly discounted.

If you can see the benefits of choosing duct cleaning for your restaurant, our team of professionals is ready to help you breathe a little easier. Give our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville technicians a call today at (865) 862-8907.

Commercial Fire Restoration for All Knoxville Area Businesses

4/13/2022 (Permalink)

Commercial building with fire coming out. SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville is here to make your commercial fire damage easier.

Trust Your Business to SERVPRO’s Fire Restoration Team in Knoxville

With any fire, there comes a certain number of challenges. However, when your Knoxville commercial location undergoes a fire-related emergency, you have many issues to worry about. This is why it is wise to contact skilled technicians like SERVPRO so your downtime is less and there is added peace of mind the job gets done right the first time. We have the large-scale equipment and workforce to handle fire restorations of any magnitude. 

Our standard process remains the same when handling commercial fire damage in Knoxville, yet we adjust as needed to ensure the best results for all clients.

  • We consider the heat damage/charring, soot, smoke residue, water, and chemicals used to extinguish the flames, etc. 
  • We understand one business differs from another, and we are there for industrial applications, commercial kitchens, office spaces, schools, and other unique settings that require rapid, reliable fire and smoke restorations. 
  • We have scalable work crews and complete inventories of industrial-grade equipment, tools, and professional products that allow us to make your business “Like it never even happened.”

What about smoke damage to various building materials?

The level to which the smoke may have penetrated your building materials or structure will help us determine the type of restoration measures and deodorization techniques required. A fast-burning fire can deeply penetrate materials like insulation. Our technicians may remove and replace the impacted materials in events like these. For a slower burning fire where particles remain on top of the materials, we may use ULV (ultra-low volume) foggers and other products to deodorize thoroughly.


No matter the nature of your commercial fire damage, you can rest assured that you have a team in your corner at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville. You can reach us 24/7 by dialing (865) 862-8907 to set up your fire restoration project.