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What Are the Most Common Causes of Water Damage in Knoxville Homes?

1/11/2023 (Permalink)

Hallway with water damage and SERVPRO equipment setup If your home has endured water damage, SERVPRO is Here to Help.

SERVPRO Water Damage Mitigation Specialists Restore Knoxville Residences After Disaster Occurs

Water damage is among the most common disasters in the United States and can impact a property without warning. Miniscule perforations in pipes, damaged gaskets, leaky supply lines, and fixture failures are just a few of the many causes of water damage Knoxville homeowners have to endure. Worse still, these disasters can go unnoticed for days or weeks in some situations, leading to skyrocketing water bills, structural damage, and mold proliferation.

SERVPRO water cleanup professionals provide Knoxville properties with water damage removal services 24/7, even on holidays. Disasters do not impact properties on a predictable schedule, and even minor incidents can quickly escalate into more significant problems. With this in mind, SERVPRO professionals can quickly restore homes affected by water damage to minimize repair and replacement needs.

The Most Common Causes of Residential Water Damage

While homeowners may be concerned about how weather can impact their properties, the truth is that a considerable amount of water damage results from non-weather sources. Temperature changes or lacking insulation alone can affect the integrity of plumbing or appliances.

  • Plumbing-related disasters are easily among the most common for water damage cleanup. Worn threading, loose pipe joints, perforations, and ruptures from frozen pipes or clogged pipes all can introduce hundreds of gallons of water into a property in a short period
  • Appliances that rely on water, such as dishwashers, washing machines, and refrigerators, can experience supply line leaks, torn door gaskets, and drainpipe clogs that impact flooring, drywall, cabinetry, and other nearby materials
  • Drain clogs can also create issues in other water-using appliances. A toilet clog can impact sinks or showers, for example
  • Some water damage is accidental. A busy homeowner may start running a bathtub and leave it running enough to overflow or run the dishwasher without closing the door all the way

Whatever the cause may be, SERVPRO tools and knowledge can safely sanitize and remediate structures and contents to a clean, dry condition.

SERVPRO Moisture Extraction Equipment for Various Water-Impacted Surfaces

SERVPRO technicians can implement water extraction with a suite of tools tailored to multiple water damage scenarios.

  • Smaller-scale damages, or moisture in hard-to-reach nooks and crannies, can be addressed with portable extractors, which provide approximately 140 inches of water lift in ideal conditions. These units come with sanitation solution and wastewater tanks that each carry between five and 12 gallons
  • Truck-mounted units are designed for large amounts of moisture affecting a property. These units can weigh up to about half a ton and can store dozens of gallons of water
  • Specialized tools are available for salvaging carpet, including carpet wands, rover vacuums, and submersible pumps

Moisture extractors eliminate the bulk of excess water in and on surfaces, including upholstery and carpet, to accelerate the drying process, performed with carefully-positioned air movers and dehumidification units. Most water damage scenarios are likely to rely on low-grain refrigerant coil dehumidifiers. Depending on the structural materials affected and the power sources available, desiccant dehumidification can be a more effective choice.

When water homeowners need water removal services that make a property look and feel “Like it never even happened,” they can contact SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville at (865) 862-8907.

How Can Knoxville Homeowners Eliminate Fire Damage Stains and Odors?

1/11/2023 (Permalink)

Firefighters standing outside of a tan home After the heroic first responders have extinguished the fire, Call SERVPRO for fire damage restoration.

Knoxville SERVPRO fire Damage Mitigation Addresses Stains, Odors, Residues, and Debris

Whether it comes from cooking, electrical component ignition, or even lit candles, residential fire damage can leave behind residues and odors that are challenging to mitigate in full. While wet and dry cleaning options are available for homeowners, a “do-it-yourself” solution does not guarantee that the problems created by smoke damage, namely acidic soot stains and fire odors, can be removed entirely.

SERVPRO fire damage cleanup specialists can restore Knoxville homes to a safe, clean, pre-fire state. Services offered by this Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited firm include debris removal, controlled demolition, sanitation with EPA-registered biocides, odor control, and rebuilding.

What Makes Fire Damage Stains So Difficult to Remove?

Fire and smoke damage cleanup requires a specific level of care that might not be immediately obvious to homeowners seeking to clean their properties themselves. On top of that, cleaning the damage without the right tools and knowledge can cause further damage to structures and contents, which can impact compensation efforts from a home insurance provider.

  • Soot clings to a wide array of surfaces. It seeps into porous and unfinished materials and settles in the nooks and crannies. It can also clog up HVAC systems and etch into ceramics and glass without delicate treatment
  • Fire damage residues typically require gentle cleaning before moving on to more heavy-duty solutions. Moving from light soils to heavier ones during cleanup minimizes the potential for secondary damages from spreading soot
  • Personal protective equipment (PPE) is a must for keeping home occupants safe. Soot and fire odors can heavily impact comfort and indoor air quality. In the event of a fire that required water for fire suppression, there is a chance that mold is present if suppression services were rendered more than 24 to 48 hours before cleanup efforts commenced

Because of the risks, level of care, and potential for secondary damages caused by fire and smoke damage, fire damage restoration specialists are highly recommended for a more comprehensive and safe cleanup after a residential structure fire.

SERVPRO Fire Damage Stain and Odor Removal Tools

SERVPRO fire restoration technicians can respond to residential cleanup calls in as little as several hours. After inspecting the property for damage and formulating a cleanup plan, technicians can:

  • Use dry cleaning sponges, Crumbly Cleaner, dust cloths, and gentle agitating tools to dislodge dry soot from surfaces for collection with HEPA-filter vacuums
  • Deploy OSHA-approved wet cleaning solutions, including detergents and alkaline cleaners, for more moderate stains and residues from fires
  • Eliminate protein residues from burnt meat–typically a result of cooking fires–by turning them into water-soluble byproducts for cleanup by SERVPRO’s enzyme digesters
  • Salvage heavily charred wood furniture and structural materials with abrasion cleaning. Soda ash, one of the more commonly-used blast media, also deodorizes to an extent
  • SERVPRO odor control with dry solvent-emitting thermal foggers, HVAC system cleanup, and time-release capsules, among other solutions, can eliminate odors on the particle level instead of merely masking them

We’re Faster To Any Size Disaster and ready to serve the community after fire damage strikes. Call SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville for assistance at (865) 862-8907.

How Can Homeowners Mitigate Knoxville Mold Damage?

1/11/2023 (Permalink)

Green SERVPRO truck in a parking lot Mold can appear suddenly and spread quickly throughout your home. Call our certified SERVPRO team to root out the cause and remediate any damage.

SERVPRO Mold Damage Mitigation is Available 24/7 for Knoxville Homeowners

According to World Health Organization (WHO) statistics, approximately 30% of homes worldwide are impacted by excess mold. Knoxville homeowners need a fast-responding mold remediation solution that returns their property to a safe, almost mold-free condition.

SERVPRO professionals aid property owners with sophisticated tools and technologies for mold damage mitigation in Knoxville. Techs handle every step of the remediation process, from mold inspection to rebuilding structures impacted enough by mold to require demolition. While total mold removal is not possible due to microbes in all indoor and outdoor spaces, SERVPRO tools can mitigate microbes to a pre-disaster condition.

Home Solutions for Knoxville Mold Damage Mitigation

Mold cleanup for homeowners is not an advisable venture to pursue. Mold remediation professionals like those at SERVPRO can keep homeowners safe from microbes while mitigating per Institute of Inspection, Cleaning and Restoration Certification (IICRC) specifications.

Considerations homeowners should take into account include:

  • Personal protective equipment is a must for safely handling mold to minimize risks posed by exposure
  • Mold spores can spread quickly through movements that jostle microbes, which allows them to float to other spaces, settle on surfaces, and digest more items
  • Handling home contents exposed to microbial growth can unintentionally spread spores around the property

Certified SERVPRO mold mitigation technicians can safely sanitize spaces with EPA-registered antimicrobials, perform odor control, and establish containment and decontamination areas to prevent mold from spreading and potentially creating further damage.

SERVPRO Availability Ensures Around-the-Clock Mold Cleanup

This 24-hour restoration crew’s commitment to the community ensures that, whether the mold is discovered late at night, over the weekend, or even during a significant holiday, SERVPRO can begin remediation within hours of a Knoxville property owner’s first call to the firm. This approach is crucial for a multitude of reasons, including:

  • SERVPRO’s 24/7 responsiveness minimizes further damage to a home’s structural materials and contents with mold remediation tools that meet restoration industry–and SERVPRO standards
  • SERVPRO moisture extraction and structural drying equipment can mitigate moisture that accelerates mold growth and allows microbes to thrive on porous surfaces
  • Technicians utilize personal protective equipment (PPE) to perform mold remediation. Containment protocols, such as sealing doorways and ventilation systems, prevent spores from migrating to other rooms
  • SERVPRO professionals can also clean HVAC systems to remediate mold to pre-contamination levels

Knoxville homes can also benefit from SERVPRO’s emergency-response inspection processes and controlled demolition of unsalvageable materials. Commercial-grade restoration equipment also allows mold remediation technicians to safely remove spores and clusters from a residence without the accidental spread of spores. HEPA filtered air scrubbers and vacuums aid in collecting spores as well.

Odor control specialists can address pungent mold odors through such methods as ultra low-volume fogging, manual cleaning, pump sprayer applications, and immersion cleaning for salvageable items.

Homeowners seeking fast-acting mold damage remediation can contact SERVPRO of Rocky Hills / Sequoyah Hills / South Knoxville at (865) 862-8907 to make it “Like it never even happened.”

Water Mitigation Happens Fast in Knoxville with SERVPRO

1/9/2023 (Permalink)

SERVPRO trailer and equipment being used at flooded property Storm damage? Call SERVPRO. We can quickly dry and restore your home.

Water Mitigation by SERVPRO Saves Knoxville Homes from Extensive Damage

Natural disasters like storms can cause extensive structural damage to your home. If water mitigation of your Knoxville property is not done promptly, it can lead to issues that can take a lot of money and time to restore. SERVPRO’s IICRC-certified professionals use state-of-the-art technology to remove the water and dry the structure before water can permanently harm the building materials. 

SERVPRO’s professional water mitigation services in Knoxville can help reduce the extent of the damage and restore your home to preloss condition as quickly as possible.

Role of Air Movement in Water Restoration

Air movement within the structure is crucial for drying. SERVPRO techs create conditions where the drying air flows across the wet surfaces, gathering excess moisture. The two characteristics of air that make it excellent for drying include the following-

  • Low moisture content: Water vapor moves from a region of high vapor pressure to an area of low vapor pressure. As vapor pressure is directly related to the humidity ratio, evaporation occurs faster when the air above the wet surface has a low humidity ratio. SERVPRO techs use dehumidifiers to remove the moisture from the drying air and reduce the humidity to accelerate drying during water damage repairs.
  • Temperature: Evaporation occurs faster when air directly above the wet surface is warmer than the sir’s dew point temperature. Techs use portable heaters to ensure the drying air temperature exceeds its dew point.

Why are Drying Zones Important During Water Cleanup?

SERVPRO techs establish drying zones to ensure that they can carefully control the parameters of the drying air to maximize the efficacy of drying. Rather than controlling the conditions throughout the structure, techs create areas where conditions are easier to manage.

Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 for 24/7 help. 

Excellent Water Cleanup Results for Knoxville Businesses

12/18/2022 (Permalink)

a person peeling back wallpaper with mold underneath it When water damage affects your business, time is of the essence. Contact our technicians immediately for water removal and remediation services.

SERVPRO for Commercial Knoxville Water Cleanup Service

All commercial properties must have the contact information of a restoration company handy at all times. Whenever your Knoxville warehouse, office building, restaurant, or production facility has a significant spill, flooding, or burst pipes, you need water cleanup – fast! SERVPRO is in the area 24/7, including weekends and holidays, to ensure your business never misses a beat. When it comes to commercial water cleanup, our skilled technicians will scale services to meet your unique needs.

Certified: SERVPRO Cleaned – what does that mean?

SERVPRO never stops until your Knoxville commercial water cleanup, drying, and restoration is complete. Many factors set us apart from other companies in the area, including:

  • 24/7 availability and customer care to handle incoming calls
  • Quick response times 
  • Green Fleet stocked and ready, allowing us to get to your business within hours
  • Your trusted partner in addressing commercial storm flooding, burst pipes, hidden leaks, and more
  • Total compliance with all OSHA standards and guidelines
  • Industrial-grade, commercial-quality equipment for water removal services, drying, and moisture detection

Local businesses can count on SERVPRO

Acting too slowly or attempting DIY cleanup for any water incident could bring hazards and mold growth. We have IICRC-certified water restoration technicians (WRT) ready to get started on your water cleanup needs. We adapt accordingly and scale to meet the needs of each business with efforts like:

  • Water damage mitigation and total restoration
  • Emergency backup power, as needed
  • Addressing wet records with document recovery and restoration
  • Desiccant/refrigerant drying and detailed humidity control
  • Thorough cleaning with EPA-registered products and antimicrobials

Rather than taxing your employees or in-house maintenance crew with water cleanup, SERVPRO’s team is here for end-to-end service. No matter the cause, we pinpoint the problem and fix it as we handle the removal of all standing water and moisture present within your commercial property. 

Call us at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville at (865) 862-8907 when you need rapid water cleanup. We are the trusted leader for commercial and residential restorations in your area!

Quick Mold Remediation in Knoxville Halts Material Deterioration

11/8/2022 (Permalink)

found mold? SERVPRO provides high-quality mold remediation services. We are ready 24/7, 365 days a year.

SERVPRO Offers Knoxville Homeowners Efficient Mold Cleanup

Long-term flooding or general wetness in a house is likely to ruin most interior finishes and contents and cause microbial growth. Managing mold issues in your home requires identifying and fixing moisture sources. For example, clogged condensation pans in your HVAC system may lead to moisture damage which, when left unchecked, initiates microbial growth in that area.

Mold remediation processes in Knoxville require safety equipment to minimize exposure to chemical solutions and particulate matter hazards. Even though the Environmental Protection Agency (EPA) states that a homeowner can perform cleanup on areas less than 10 square feet, you may still require professionals to safely and effectively manage the situation. SERVPRO has skilled teams who perform a thorough mold inspection to identify mold levels that may affect spaces.

Examples of PPE used during mold cleanup include

  • Heavy-duty gloves
  • Splash goggles
  • Respirator
  • Full body suits

When carrying out the remediation process, demolition may be necessary for non-salvageable materials. Typically moldy porous materials are best handled through replacement. Therefore professionals must put on heavy-duty gloves to help protect the hands during damaged structural material removal.

Another reason you need professionals such as SERVPRO to take on such work is because of the chemicals, techniques, and accessibility of equipment for a successful remediation. Infested materials also need to be handled and disposed of carefully, which you may need help to do.

Surface agitation helps remove colonies from surfaces. A method like vacuuming is the best to contain debris. Unlike traditional vacuum cleaners, our teams use HEPA vacuums on all contaminated surfaces to trap mold spores while releasing clean air. Before doing so, we set up containment and ventilation. Using proper ventilation and air filtration devices (AFDs) ensures that disturbed spores do not spread to uninfected areas. After physically removing the colonies, disinfecting surfaces is also crucial.

Other necessary measures include:

  • Dehumidifying
  • Deodorization
  • Ventilation of enclosed areas

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville takes every case of mold remediation seriously to ensure successful remediation. Call us at (865) 862-8907. We’re Faster To Any Size Disaster.

Fire Restoration in Knoxville Addresses All Issues Linked with Fire

9/22/2022 (Permalink)

Late night fire damage restoration job SERVPRO provides 24/7 365 days a year quality fire damage restoration services in your area. Call now!

Call SERVPRO for Efficient Fire Restoration in Knoxville

The ruins of a fire may include things like burned furniture, destroyed staircases, holes in the roof, and water damage. The mishap’s consequences can be devastating to the homeowner. Fire damage repair services are fast in addressing every issue linked with fire.

With SERVPRO’s help, you can sort through the mess and return your property to its original condition. We provide top-tier fire restoration services in Knoxville. The main responsibilities we undertake when restoring fire-damaged homes include:

Inspection

After notifying SERVPRO about the situation, our restorers can evaluate the fire damage. We can perform tests and assessments to analyze the damage and create an ideal plan for countering the destruction.

Board up and tarping

If gaping holes remain after the fire, they can invite issues like pesky wildlife and opportunist thieves. Our SERVPRO technicians can board up the openings and place tarps on the roof to safeguard your home from further destruction.

Water damage repair

During fire damage repair, we also provide water cleanup services. We can use thermal imaging cameras to see how water traveled in your residence. Our team can use an electric submersible pump to remove the standing water, powerful air movers, and dehumidifiers to dry the affected structures and contents.

Smoke and soot cleanup

A fire can cause the discoloration of walls and appliances and the formation of rust because of acid stains or acid residue. Failure to remove acidic residues promptly can result in permanent damage. Our SERVPRO crew can use innovative techniques to clean your property.

Odor removal

Removing odors is vital because of frustration and discomfort from unpleasant odors within a property. We can use hydroxyl machines to remove the odors. They use the same broad range of ultraviolet radiation as the sun to naturally clean and deodorize indoor environments. The hydroxyls these machines create are efficient at permanently eradicating smoke and other types of odors.

After fire damage, call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville promptly to get your property to its pre-damaged condition. Our 24-hour hotline is (865) 328-9459.

Submersibles Help Downtown Knoxville Water Damage Restoration

8/14/2022 (Permalink)

a SERVPRO truck in the parking lot of an apartment complex When you are facing water damage, make sure to call a company that has the pumps and expertise to handle the situation. Call SERVPRO right away.

Water Damage Restoration Needs Extractors

Extraction is vital to area homes' overall water recovery and restoration processes. Standing water must be addressed promptly before greater harm to the house results. Several extractors can fit the needs of a residence, and this begins with any pooling first, which is often the target of pumps and vacuums.

What Makes Submersible Pumps Common Choices? 

Submersible pumps are preferred options during water damage restoration in Downtown Knoxville for the rapid removal of standing water. Because they run on electricity, getting these units up and running fast in an emergency can be easier than larger fueled machines. Similarly, electric submersibles are more versatile and mobile, able to be moved from one room to another without considerable reconfiguration.

Are These Pumps Always Best?

While submersible pumps are versatile and mobile when standing water can threaten multiple rooms of a residence, this does not always make them the most efficient choice for the work to be done or capable of completing the work that remains. More powerful water removal tools like truck-mount or gas-powered trash pumps often best perform deep extraction needs. Similarly, too shallow damage is not remedied by the submersible pump and requires wet vacuums.

What Extractors Can Help After a Loss?

Because submersible pumps are not always the best choice, it can be beneficial for homeowners to understand and identify other equipment that SERVPRO might use in their homes to complete water mitigation and restoration services. Some of these can include:

  • Wet Vacuums 
  • Truck-Mount Pumps
  • Trash Pumps

Choosing the right extraction tool during water mitigation is important to protect property and contents. In many cases, the appropriate water removal tool is a submersible pump. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team arrives with the full measure of our inventory to begin necessary cleanup and extraction when you call (865) 862-8907. 

Do Not Skip Water Removal When Remediating Damage from Failed Plumbing or Appliances in Knoxville

8/14/2022 (Permalink)

a man on the phone while holding pots and pans to catch the water falling from his ceiling Whether the excess water comes in from above or below, team SERVPRO can help. Contact our technicians any time day or night - 365 days a year.

Let us handle the problem for you

Water flowing from a broken pipe or malfunctioning equipment like a water heater in Knoxville does not drain away on its own. Some homeowners might believe that opening windows and running fans to speed evaporation after a water loss provide the appropriate level of intervention. Although a drying phase is essential to bringing your water damaged home back to preloss condition, failing to remove as much liquid water as possible exposes buildings to the risk of permanent and lingering damage.  

The first step after the pipe bursts or the hose loosens is water removal. Knoxville homeowners who schedule an assessment with us should expect our managers to design a project plan that evacuates water rapidly. Pumps are appropriate for water deeper than two inches while wanded extractors vacuum up residual water and have the flexibility to get into tight spaces.

SERVPRO also uses thermal imaging to locate any hidden pockets of water trapped in building cavities. Our Institute of Inspection, Cleaning and Reconstruction Certification (IICRC)-trained technicians use a range of strategies to release, contain, and dispose of the water outside of your dwelling. Controlled demolition tactics like flood cuts or holes drilled in mortar joints help complete water removal.

When water seeps into crevices or moves between fixtures or structural components, SERVPRO diligently extracts the liquid. An example is the use of a negative air pressure system on hardwood floors. We attach floor mats on the surface, hook up hosing to a high-efficiency extractor, and suctions the water in its liquid state from between planks and several levels of subflooring. 

Research shows that removing liquid water is 500 times more efficient than neglecting this step and depending on applied structural drying techniques to do the majority of mitigation and remediation. SERVPRO takes the time to finish water removal,  decreasing the hours and expense needed for structural drying.

Only when we are satisfied that water removal is complete does our crew lead determine final drying goals. SERVPRO technicians are skilled in Applied Structural Drying (ASD). Blowing air over puddles or positioning drying equipment in standing water is exceptionally inefficient and hazardous.  Best practices stress the focus should be heating and drying the air to facilitate the transfer of the absorbed water into vapor for dehumidifiers to capture. 

Partner with the team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville for appropriate water removal services. We answer your call to (865) 862-8907 day or night.

Knoxville Flooding, SERVPRO There Fast Mitigates the Damages

8/14/2022 (Permalink)

a stream of water coming from a hose and going down the driveway Flooding in your home can often feel overwhelming and leave you contemplating how to mitigate. Call our SERVPRO team to remediate the damage.

The First Steps in a Rapid Response to Flood Damage in Knoxville

Within four hours of your first call to SERVPRO to help handle flooding at your home, we should have technicians on the ground evaluating and controlling damages. Years of experience have helped us to perfect our damage mitigation strategy and continuously add to our lineup of high-tech tools and machinery to improve our speed and efficiency when dealing with the average water damage crisis. Although our specific strategy and process may differ depending on the situation and what your home needs the most, you can expect our rapid response to (more or less) follow these steps.

Initial Evaluation

Most of the time, the first SERVPRO employee to arrive at your flood-damaged home in Knoxville is our inspector. The inspector's primary objective is to identify the source and extent of the damage in your home and draw up a plan of action that can rectify the problems in as little time as possible. Dependent on the time of day and the severity of the storm damage, this person may arrive and conduct his or her inspection before our technicians get to work, or may operate alongside them.

Water Extraction

One of the initial steps we take (when necessary) is to set up water extraction pumps in your home. These powerful pumps take standing water out of your home and pump it to the street. Not all floods require the use of these devices, but without them, it can be almost impossible to remove water from a basement or a low-lying area in your home.

Drying Technology

The SERVPRO method of drying is focused on efficiency and speed to prevent as much damage as possible from happening after a disaster. Without rapid drying, your home may start to develop problems such as mold growth and foundation instability. We set up powerful air movers that, by generating strong air currents in the affected parts of your home, pick up water, and carry it in the air. Then, we use industrial-grade dehumidifiers to collect the water into buckets that we can safely dispose of outside your home. Once the area is dry, we can get to work preventing and reversing any other damages that might have happened, leaving the area looking "Like it never even happened."

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville has years of experience helping local homeowners overcome flood damage to their homes. Call us 24/7 on our emergency line at (865) 862-8907.