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We Are The Right Choice In Knoxville For All Your Water Damage Restoration Services

1/13/2020 (Permalink)

One of our hardwood mat extractors working to dry these hardwood floors We have state of the art equipment like this hardwood mat extractor to restore your home after a water damage strikes. We are one call away, 24/7.

Restoring Knoxville Kitchen Cabinets After Water Loss Incidents

Many water loss incidents occur in the kitchens of Knoxville homes. Not only does this room serve as a destination for plumbing moving through the walls of the structure, but there are also water-fed appliances and fixtures in this area that could fail. In nearly every scenario, the base cabinets and even hanging cabinets can become exposed to this migrating water. Drying out these structural elements is not always simple and straightforward, however.

In many situations, our SERVPRO professionals must determine if the water damage in Knoxville homes has exceeded the threshold of what is salvageable before attempting to dry and restore damaged items like the cabinets. Salvageability hinges on several factors, including the type of material involved, the finish on the cabinets, the length of exposure, and present aesthetic concerns. The more knowledgeable we are about the damaged cabinets, the more we can maximize our drying efforts with the right equipment.

If cabinets are solid wood, it is often cost-effective to determine the possibility of drying out these structural elements instead of removing and replacing them. A non-penetrating moisture meter can give our SERVPRO team an idea about the presence of moisture trapped inside of the material. Even when water exists, it is not impossible to dry out these damaged areas.

Laminated and engineered woods can quickly show physical signs of water exposure. Once swelling or delamination begins, it is impossible to restore installed cabinets. The only remaining solution is to remove these compromised elements and reinstall new units in their place. Centrifugal air movers and dehumidifiers working together can eliminate surface and free moisture within the material if no physical water damage is present.

Our professionals always have a mentality to restore before replacement, but that is only when it is most cost-effective to do this. We can determine the damage to fixtures like cabinetry and work to preserve these elements when possible. Our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team can help whenever water loss incidents occur by calling (865) 862-8907.

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Knoxville Residences--SERVPRO Equipment and Training--Mitigated Water Damage--Happy Customers!

1/6/2020 (Permalink)

SERVPRO box truck ready to unload equipment Skilled SERVPRO Technicians, Green Fleet Stocked with Equipment and Supplies--Reasons Why SERVPRO is a Premier Water Damage Restoration Company

Removing Moisture and Surface Water from Knoxville Homes

Because water can affect materials and areas of your Knoxville home in many different ways, the necessary tasks to dry out these surfaces must accommodate the specific circumstances. Understanding how moisture moves throughout the house after a water loss incident can show why so many methods of extraction and drying are ideal for a single residence.

Water removal for Knoxville homes is often the first step in putting your property on the path to dryness; the removal of surface water is not the only concern in a water-damaged house. Water can penetrate materials in two ways, by wicking with direct contact or absorption from the air. Both of these paths present unique challenges for our SERVPRO team working to restore the home.

Understanding how moisture moves can help our restoration professionals to identify the pace of the drying efforts happening in the residence and the success of these ventures. Knowing the specific path water takes to damage structural elements, flooring, and ceiling materials can help to determine the most efficient approach for removing this damaging moisture as efficiently as possible. Four primary processes encompass the ways moisture can move into and out of material.

•    Liquid Flow
•    Air Movement
•    Capillary Suction
•    Vapor Diffusion

While each of these can play a role in the movement of water in your home after a loss incident, the most observed of these would be liquid flow and air movement. Knowing how to address these concerns as they arise can allow our SERVPRO professionals to save our customers time and money on the restoration work that the property needs. We can determine the placement and need for specialty drying tools like drying mats, positive pressure systems, and other useful tools to shorten moisture removal times to a minimum.  

Our technicians can deploy a variety of drying devices like air movers, axial fans, LGR low-grain, and desiccant dehumidifiers to complete the mission of pre-water damage condition to the home.

From the natural flow of damaging water through the house to the absorption of moisture into sensitive materials like drywall and acoustic ceilings, our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville team can help with effective drying strategies. We have the expertise to make water loss incidents “Like it never even happened.” Call us today at (865) 862-8907.

Knoxville Floors Need a Refresh? SERVPRO Cleans Carpets

12/26/2019 (Permalink)

pickup and box truck from SERVPRO back view with phone number From Carpet Cleaning in Knoxville to Fire and Water Damage Restoration--SERVPRO Does It All!

How Professional Carpet Cleaning in Knoxville Protects Your Investment

Whether it is a single room or an entire home with wall-to-wall floor covering, most people consider the carpet an investment. Over time, even the highest quality carpet shows soiling and requires deep cleaning.

Homeowners in Knoxville should have their professional carpet cleaning done at least every 12 months. Consumer-grade cleaners and spray and vacuum cleaning agents both can leave behind residues that work to attract dirt and dust to the carpet fibers. These embedded particles result in actually making the carpet more dirty over time, even with regular vacuuming.

Attention to Detail
Before the technicians clean the carpet, they determine the materials that make up the fibers. This preemptive testing ensures they choose the correct cleaning methods and avoid issues such as bleeding, bleaching, or shrinkage.

Spot Cleaning
In cases of spills and heavily soiled areas, SERVPRO techs use their proprietary agents to clean and lift away discolorations before cleaning the entirety of the carpet. The cleaning efforts must begin before the carpet has a significant amount of soiling, or it may not be possible to restore it to like-new condition through cleaning. In the case of stains, which are spills that have set within the carpet fiber, expert attention can be focused on this challenge to make it “Like it never even happened.”

More Than One Way to Clean a Carpet
When dirt and soiling appear on a carpet, it is often far dirtier below, as the soiling on the tips of the fibers is all that is visible. The type of carpet and the materials that make up the fibers determines the sort of cleaning for the best outcome.

Some of the most common cleaning methods include:

?    Bonnet Cleaning: used to clean short-pile carpet
?    Hot Water Extraction: A deep cleaning method that works for all carpet types
?    Deluxe Precondition and Rinse: Ideal for the restoration of high traffic areas
?    Showcase Premier Cleaning: This method is a two-step process that is considered one of the most thorough levels of restorative cleaning a carpet can get
?    Post-Cleaning Treatment: The technicians can apply proactive treatments to guard the carpet against staining and soil until the next deep cleaning

Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 when you need professional carpet cleaning. The technicians use state-of-the-art equipment to ensure your carpet is left refreshed and renewed.

We Get You Back In Business In Knoxville After A Flood

12/13/2019 (Permalink)

Three of our trucks outside a hotel ready to handle the restoration services needed Our experts are available 24/7 and able to respond quickly and restore your property to pre-damage condition.

Why Remediating Commercial Flood Damage in a Knoxville Retail Store Quickly is Vital

Severe weather such as storms and hurricanes can cause flooding that can devastate your retail store in just a few minutes. Flood damage in a retail store can interrupt business operations. Depending on the extent of damage, you may need to close your business for several days or weeks to have the destruction repaired. This can lead to loss of revenue.

If you are dealing with commercial flood damage in your Knoxville retail store, acting fast is crucial to avoid significant losses. Getting help from a remediation company can ensure that you get back to business quickly to avoid losing customers. Acting fast can also prevent mold infestation, which is hazardous to human health.

Our SERVPRO crew can develop a tailor-made plan to return your business to its preloss state. After floodwater has entered your store, you may lose inventory, and this can compromise your business operations. The stock holds a large amount of capital when running a retail business. When you find ruined goods, you should document the damage and the value of the products so that you can deduct the loss from your taxable income. Our team can help you separate the ruined inventory and document the damage for insurance claims purposes.

Even though it is not possible to restore some flood-damaged merchandise, our crew can help you restore salvageable store fixtures and equipment. We can wipe water from electronic equipment like computers and cash registers. If the electronic equipment sustained damage, we could work with professionals who restore electronic equipment.

Using the latest flood damage restoration techniques and equipment like high-pressure pumps, our crew can remove the water from your business premises. We have an adequate workforce and experience to restore commercial properties after flood damage. We can dry your business premises properly because we have advanced tools to check for hidden moisture. Our crew can use infrared cameras to check for moisture. This moisture detection equipment enables us to inspect for moisture in hard to reach areas like high ceilings. Our restorers can point the cameras to large areas of the building to see how moisture traveled. We can then dry the structure using air moving and dehumidifying equipment. Our SERVPRO team can also clean and disinfect the affected area using professional grade cleaning and sanitizing agents to eliminate the contaminants that came in with the floodwater.

After experiencing flood damage in your Knoxville retail store, SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville can help you get back to business by restoring the structure. Call us 24/7 at (865) 862-8907 for a quick remediation process that can make the damage seem “Like it never even happened.”

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Our Fire Damage Experts Provide Exceptional Fire and Odor Removal Services In Knoxville

12/8/2019 (Permalink)

fire and smoke damage to home Getting on top of odor takes more than just opening windows.

Exceptional Fire and Odor Removal Services for Knoxville Residents

One of the most prominent after-effects of a fire is not structural damage but odor. Housing structure tends to be robust enough to absorb the effects of anything but the most extreme temperatures and open flames. However, there's still a significant amount of work to be done after a contained fire to get your home back to preloss condition. Our odor control technicians (OCT) break the task down into two facets. The first is to remove odor-causing soiling and dry the property thoroughly after cleaning. The second is to use deodorizing solvents to fumigate the area thoroughly.

You should seek professional advice when dealing with fire and odor problems in your Knoxville home. While there are some mitigating efforts a homeowner can perform themselves, the lion's share of work requires training and job-specific equipment. If you would like to begin the restoration procedure, you can start by opening windows to disperse chemical particles in the air. Another useful job to do while waiting for your technician to arrive is to vacuum areas where soiling is present. To avoid inadvertently causing further damage, spots of heavy soiling, as well as walls and ceilings, are best left to a professional.

The first stage of odor-removal is to tackle the odor-causing elements that remain in the home. A full inspection of your heating, ventilation, and air-conditioning (HVAC) system can be vital in preventing odors from coming back. Equally, greasy soot deposits caused by the burning of synthetic materials need to be dissolved and removed. SERVPRO technicians can apply an oil-based solvent to these areas before performing rinse and removal. In some cases, walls can be repainted with an odor retardant primer to lock unpleasant odors away and leave a clean surface for repainting.

The final stage is to use odor repellents or deodorization methods. Vacuuming using truck-mounted extractors can double down on the cleaning efforts by loading liquid deodorants beforehand. Truck-mounts can also be fitted with pre-conditioning products for carpets and upholstery. However, after both drying and cleaning are complete, malodors can remain behind. We can fumigate the property using ultra-low volume (ULV) foggers to disperse deodorant particles into the air and neutralize odor. These are versatile enough to use throughout the home or in a single area.

Getting on top of odor takes more than just opening windows. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

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Some Ways to Avoid Secondary Damages When Dealing With Water Damage in Your Knoxville Home

11/30/2019 (Permalink)

kitchen water damage with stressed woman Water damage can happen very fast and quickly escalate. Contact SERVPRO to figure out the source of the damage and provide remediation services.

Guidelines to Handling Water Damage in Your Knoxville Residence

Dealing with a mishap like water damage in your Knoxville home is frustrating, overwhelming, and time-consuming. Water ruins the materials used to construct houses and personal possessions quickly, and if not mitigated, the destruction can be permanent. SERVPRO provides emergency water damage restoration services to prevent secondary damage to the walls, floors, furnishings, and ceilings, among other parts of a home.

Many things can cause water damage in your Knoxville property, including burst pipes, overflowing bathtubs or sinks, and damaged appliances. When water invades your property, acting fast can prevent the situation from getting out of control. To help control the extent of the destruction that water can cause, you can use the following DIY water removal tips:

  •     Move furniture from the affected area to a well-ventilated room.
  •     Remove as much of the standing water as possible using a wet/dry vacuum.
  •     If the water has soaked your carpets, steam clean them. You can rent a steam cleaner at a home improvement store if you do not own one. If the carpets are severely damaged or have a putrid scent, contact professionals to clean, dry, and sanitize them.
  •     Bacteria can thrive after a water intrusion incident. Therefore, sanitize all the affected areas using disinfectant cleaners.
  •     Ventilate your home by running fans, opening windows, and using a dehumidifier non-stop for 3 to 4 days to prevent mold growth.
  •     After your home dries out, apply a product that inhibits mold infestation to all affected areas. You can find such products in home supply stores, grocery stores, and some hardware stores.
  •     Confirm that furniture is dry and free from mold before you move it to its original location.
  •     Use desiccants like calcium oxide and silica gel to remove moisture that could remain in furniture fabric.

You should not underestimate the importance of drying your home entirely after a water loss problem. If any moisture remains, it can lead to mold growth, which can cause health effects. It is advisable to seek the help of SERVPRO franchise professionals, especially if water has pooled on carpets, walls, and furniture.

Our crew can use thermal imaging equipment to determine the water’s path throughout your home. We can identify the areas affected by moisture. Our technicians have advanced drying equipment that can remove surface water, free water, and bound water. Surface water is liquid moisture on a material’s surface, while free water is the liquid moisture a material has absorbed. Bound water is the moisture that wood materials have absorbed and has become chemically bound with the wood. Bound water takes longer to evaporate when compared to free and surface water. We can heat damp materials to increase the rate of evaporating bound water.

To prevent further water damage in your home, you need to ensure that moisture deep within floors, walls, and contents is thoroughly removed. Call SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 for help. We can eliminate the moisture to make it “Like it never even happened.”

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Unwanted Groundwater from a Storm in Your Downtown Knoxville Home? Try Cleanup and Restoration By SERVPRO

11/13/2019 (Permalink)

closeup shot of laminated floor planking slightly wet SERVPRO Can Salvage Hardwood Flooring after a Flooding in Downtown Knoxville

Flood Damage in Downtown Knoxville Kitchen Gets Fast Cleanup

When it comes to significant water loss,  the damage left behind by flash floods and storms is among the most devastating a homeowner experiences.

Along with the excessive moisture, flood damage in a Downtown Knoxville kitchen, for example, can bring severe loss from just a half an inch of water. When this happens, acting fast makes a difference in how much damage occurs to the furnishings and structure.

Move Items Out If It Is Safe
Groundwater can have a host of contaminants in it, and anyone not wearing protective gear should avoid aspiration or contact with the water.  Before groundwater enters the house, pick up items off the floor and move furnishings away from the room to another location in the house. Pack out food items from the pantry and porous items that could absorb floodwater.

Testing Before Cleanup
SERVPRO technicians can test the water to determine the nature of bacteria or contaminants, so they use the proper cleaning agents. Typically, this step is not needed. In a kitchen affected by groundwater, they scope the floor with moisture detection equipment to ascertain if the subfloor requires attention both before and after water extraction. Technicians move out toe kicks to get underneath cabinets and may move appliances during water extraction. This action ensures that no water is left behind.

Drying Tile Kitchen Floor
Depending on the type of flooring, different methods for drying apply. Glued-down tile tends to lose adherence when exposed to water and may require removal, while ceramic and other types of inlaid tile fare better. The SERVPRO technicians use drying mats that they move frequently and evenly dry the floor in the case of hardwood flooring in the affected area. This method works to suction out moisture from the joints of the boards.

Disinfection and Deodorization
After drying, hand cleaning and disinfection of all water-affected surfaces commence restoring the kitchen to its pre-flood loss condition. If any unpleasant odors remain after drying and cleaning, the technicians apply any necessary deodorization applications.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 stands ready to assist local property owners with any size flood damage and restore their home "Like it never even happened."

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How SERVPRO Tackles Commercial Flood Damage in a Knoxville Warehouse

11/10/2019 (Permalink)

Two SERVPRO vehicles parked outside a building. Flood damage is no game Knoxville, let SERVPRO help you

Knoxville business owners let us walk you through your flood damage.

Even under an inch of groundwater has the potential to wreak havoc and leave behind a large amount of commercial flood damage in a warehouse. The longer it takes cleanup to start, the more loss that occurs. 

When SERVPRO technicians work on commercial flood damage in Knoxville warehouses, the technicians use their equipment to scope the loss area. While the technicians have access to a vast array of equipment, moisture detection on extremely wet concrete flooring is one of the few surfaces this type of screening is sometimes unreliable unless they use non penetrating moisture meters for wood.

Saving Stock is a Priority

If it is feasible, items stored in the water loss area get moved to a safe area on-site during cleanup to limit the disruption to the business. In some cases, the technicians pack out contents to a secure location. 

The Team Approach for Water Damage Cleanup

SERVPRO technicians know it is vital for a business to reopen as fast as possible. As one group of technicians extract the water using portable pumps and squeegees, the others begin to calculate the set up of air movers for expedient drying. 

Special Needs for Concrete Floor

Because of the ease of cleaning, most warehouses utilize concrete flooring. After water damage mitigation and drying, the floor gets inspected for any additional cleaning needs. Painted concrete may flake or blister, requiring repainting. Technicians test for the presence of lead in the paint so they can bring in a qualified subcontractor if removal is necessary.  Due to the porous nature of concrete, water wicks up and leaves chalky residues (calcium deposits) on the surface. This powdery film vacuums away easily. However, dirt or surface films left behind have the potential to harbor mold, so technicians often apply an EPA-registered disinfectant to inhibit any mold growth.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907 when your business has commercial flood damage. The technicians clean up and restore the property "Like it never even happened."

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When Flooding Happens in Knoxville

10/29/2019 (Permalink)

Flooded roads and yards; water surrounding homes and entering homes Flooding happens in East Tennessee. SERVPRO is always available to restore your water damaged home.

Disaster Relief After Flooding in Knoxville Neighborhoods 

Fast response times after devastating storm systems can help to reduce the harmful effects that result in Knoxville homes and businesses. When prolonged storms cause creeks and streams around the city to rise, entire lower-lying neighborhoods can become at risk for the rising threat. Because we are part of a large loss recovery team, our SERVPRO professionals are an ideal choice for the fast response and attention that your property needs in this crisis. 

Storm flooding in Knoxville homes can be a devastating situation, especially when multiple properties have succumbed to these effects simultaneously. Our large loss team can pool resources from other branches of our brand in the area to meet the specific needs of many properties at once. We can offer a broader range of available technicians, limitless drying and extraction equipment, and a collective grouping of experience that can help to recover properties efficiently. 

Because flooding does not always happen all at once, sealing up breaches to your home or other structural damage can help the situation not to get any worse. We have a full team of licensed general contractors capable of not only assessing the damage to your home but providing temporary solutions that can reduce the penetration of active flooding and runoff so that mitigation and restoration efforts inside are efficient and complete. 

No matter what extraction tools are necessary to begin clearing out floodwater from your home, our SERVPRO team comes prepared with production vehicles and trailers stocked with the full measure of our recovery inventory. Even in situations where power has gotten disconnected in specific neighborhoods, we can use our trailered generators to provide sufficient power to continue lighting our job sites, extracting standing water, and drying out moisture and dampness. 

Our professionals can appreciate how destructive violent storms can be to your home, and how even mild rainfall over prolonged periods can be equally damaging. We have a storm response team that can work alongside our SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville Water Restoration Technicians (WRT) to make flooding “Like it never even happened.” Give our team a call anytime at (865) 862-8907. 

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We Get You Back In Business In Knoxville

10/17/2019 (Permalink)

Our vans outside a commercial building Our team at SERVPRO responds to water damage emergencies right away and we bring our state of the art equipment and expertise to handle any size job.

Commercial Water Removal for Electronic Retail Outlets in Knoxville

An electronics retail outlet can suffer from serious stock expenditure in the event of a flood, burst pipe, or water issue. These losses can be especially severe if the crisis occurs outside of opening hours and results in electronic devices suffering a prolonged exposure to moisture. Property managers with electronics as part of their stock inventory should reach out to both a professional restorer and a specialized electronics restorer. Both professionals can work together to mitigate the potential losses of a large scale water incident.

We run a professional commercial water removal team for business clients in the Knoxville area. Our services run twenty-four hours a day. We can dispatch a team to your location quickly to restore existing damages and prevent further losses. Any specialist repairer needs to be able to access your stock in a safe, hygienic environment. The first step as a restorer then is to remove water from the property and begin drying procedure quickly.

If a water damage emergency is the result of city-wide flooding, you may find that specialists are in short supply due to the increased workload. SERVPRO can help to maintain your stock at a safe level until they are available. One of the core principles in preserving electronic devices is by drying stock while preventing it from reaching the dew point. Condensation can often permanently damage electronics.

SERVPRO can hold electronic devices in stasis by controlling indoor storage temperatures. By using portable heating, as well as dehumidification equipment, we can remove moisture without risking condensation and causing more significant harm. As a locally-based restoration company, we also have reliable contacts with specialist restorers for items like electronics. We can arrange for services with third parties on behalf of commercial clients, so you only deal with one point of contact, and one set of paperwork, from start to finish.

Flooding can result in significant losses for our city's commercial districts. Contact SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville at (865) 862-8907.

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