Knoxville, TN Fire Damage Cleanup and Restoration

With thousands of homes in Knoxville susceptible to kitchen flare-ups and other fire losses, our professionals stay prepared 24/7 to help. When you consider larger structures like the Knoxville Convention Center and Civic Coliseum, greater recovery measures are necessary to protect these properties after a disaster. The same technicians can help in each of these scenarios. We provide thorough training and coursework for our roster to become among the most knowledgeable Fire & Smoke Restoration Technicians (FSRT) in the industry. 

Fire Damage Cleanup in Knoxville Homes 

Soot and smoke residues can be among the most significant obstacles our technicians face after a fire loss incident. As overwhelming as blackened materials might seem in your home after extinguishment, knowledgeable responses to these situations can often find much of the underlying materials salvageable with prompt cleaning and recovery measures. We sample cleaning products and strategies once the residue's composition has been determined to find the most efficient option for removing the threat. 

 Smoke Odor Removal from Knoxville Properties

The presence of noxious smoke odors is expected after a fire loss, but these effects rarely dissipate much on their own. Not only can smoke odors exist in open areas but they also can become trapped in porous materials around the damage zones. We have multiple deodorization approaches to address these concerns, including: 

  • Thermal and ULV fogging
  • Hydroxyl generators
  • Ozone machines

See our main page for more about our fire recovery and repair services.

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville

Fire, Smoke, or Soot Damage? Call Today (865) 862-8907

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Knoxville residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is locally owned and operated so we are part of the Knoxville community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2020 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your Knoxville, TN property, you can trust SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (865) 862-8907 - We are ready to start restoring your home to pre-fire condition.